Total scam, do not buy these products!! I honestly cannot tell you how bad quality their small book advent calendar is. A 5 hear okd would have taken more care over it. I have requested a refund but s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
item paid for, never arrived,[ although they said it was delivered !! ] customer services never responded , no proof of delivery . no refund offered SCAM , DO NOT ORDER ANYTHING After x5 emails... Se mere
Virksomheden har svaret
The item eventually arrived, it is cheap and nasty although cost £30.00, its supposed to be a farmyard with soft animals inside and when you press them they make a noise, they all make the same generi... Se mere
Virksomheden har svaret
Bought 2 pairs of tweezers. Absolutely rubbish. Sent an email to say I wished to return them and get a refund. No reply EDIT- customer services have now been in touch and given a full refund
Virksomheden har svaret
1,6
Dårlig
547 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 68 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
PLEASE DONT WASTE YOUR MONEY
PLEASE DONT WASTE YOUR MONEY I ordered acrylic Christmas money decorations. The delivery was all over, first it was delivered then it wasn't to be fair I was surprised to actually get them. When I did the packaging was a plastic bag no box 3 out of the 8 were broken and one was cut out wrong and no tube, I have emailed the company 4 times now still no response from them. Please dont waste you money.....
30. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I’ve been caught out again with fake…
I’ve been caught out again with fake skin care product Silk Peptide, do not purchase, I have since discovered the authentic product only comes in 40ml bottles
26. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I'm giving one star as I can't give…
I'm giving one star as I can't give zero.
Don't buy from these scammers.
No product sent, no email response. Just no!
26. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Ordered a book present for my daughter…
Ordered a book present for my daughter for Xmas which was in the form of a advent calendar.
Have emailed the company 3 times with no reply.
Do not use this company as they take your money and don't deliver your order.
10. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I ordered 3 microwave egg poachers as…
I ordered 3 microwave egg poachers as advertised.
The biggest mistake I have ever made. Total rubbish didn’t do as advertised. If I had bought them on Amazon I would have returned. They are in the rubbish bin. Also it took 3 weeks to arrive.
19. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Please explain why the the reviews on…
Please explain why the the reviews on their website for the christmas money tree ornaments are dated this month and year but already given to delighted recipients.
OBVIOUSLY FAKE REVIEWS
sorry I have to give any stars
20. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I ordered an advent calendar but had…
I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no response, I fear Ive been scammed
UPDATE: I have now received a response and they've updated my address, what a shame though, that a poor review was the only way to contact them. Hopefully the product isn't as poor quality as others here have noted...Will update again when I receive it!
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a review.
We are very sorry for the inconvenience caused to you. We will also optimize our services. We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Load of cheap useless Chinese tat,can…
Load of cheap useless Chinese tat,can get better off temu for a 3rd of the price,false advertising is rife with this company!!!
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Only offered refund if I did this…
Only offered refund if I did this review….do not buy from here, money holders I bought were cheap and nasty, so here is their review they blackmailed me to do, now let’s see if I get my refund.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I clicked to purchase direct from a…
I clicked to purchase direct from a facebook advert and my money was taken instantly but I was provided with no email receipt and tracking. I still don't know if I have been scammed or the product is genuinely on the way. My email has not been sent anything and I would appreciate a reply to my emails and to be provided with when it will be shipped etc. Thanks.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
FAKE! Silk Peptide EGF Intensive Smoothing…
Silk Peptide EGF Intensive Smoothing Toner
× 1
2 PCS（200ml）VYJoy
Ordered peptide serum toner serum. Supposed to work wonders. Took forever to arrive, then realised it is from China. Looks nothing like the advert. 2 small bottles of watery liquid with a gold shimmery solution. Put some on. Nothing happened. Just a residue of shimmer. Don't waste your money. I have tried so many times to double check the sites I am buying from are legitimate. Unfortunately this is the second time I have been caught out. Please do not waste your money. Will now go through the lengthy process of trying to get a refund!
15. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Excellent customer service
There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions..
Their customer service is excellent and I will definitely shop again.
Thank you for your patience and kindness.. great work✨
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Got some vacuum storage bags wast of…
Got some vacuum storage bags wast of money. Unable to seal just about got 3 pillows in couldn't seal. Useless.
9. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Brought wireless earphones on there…
Brought wireless earphones on there website. The earphones weren't delivered. I wouldn't recommend.
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Happy with product
I did have to wait for my order, however the product - two foot files, were very good and did the job well.
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reviewed review.
Having previously left a negative review, I can now say that Vyjoy have resolved the problem and l have now received a refund in full.
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Not as advertised
I paid for the 75 soft challenge diary that was advertised via Facebook. What was advertised vs what I just received is not the same in any way shape or form. Absolute waste of money!
4. september 2026
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Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Soooo disappointed!
Soooo disappointed I bought the 75 soft challenge journal and it is nothing like what is advertised absolute rubbish and waste of money!! I am going to post on every review page I can find.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Paid for goods but not received
Zero customer service! No reply’s to numerous emails ! Non delivery of goods though payment taken! Noted that Amazon uses their services! Perhaps they should check on their credibility! Fair trading should be notified! Personally ! would not deal with with vyjoy again a completely shoddy service! Plus forget asking for a refund you’ll not get a response!
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Ordered No-Pump vacuum storage bags
Ordered No-Pump vacuum storage bags. After waiting weeks they arrived today. What a disappointment, don't work and cheap plastic, a complete waste of £36. Nothing at all like the advert, unable to find again on Facebook. Don't buy from thus company.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.