Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med vitaminer og tilskud
  2. E-cigaretbutik
  3. Vaporizerbutik

Skrevet af virksomheden

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

304 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Vsavi vape

Speedy delivery ,,really pleased with vape and it charges really quick .no problems at all unlike other vapes ,,chemical free ,well happy with the product even my mum is getting one to quit smoking ,,

23. juli 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you Paul for taking the time to write your review. We are glad you are happy with the product and service provided.

Bedømt til 1 ud af 5 stjerner

Order not sent, been ask to call a number that they don't answer.

After I had placed my order, and past the due delivery date given when placing the order, I received a text asking me to call them regarding my order. I called straight away, and no one picked up. I then decided to send them an email, on their customer service email address given on their website, to ask them to cancel my order if it hadn't been shipped yet.
Two days later I receive another text asking me to call them. Again, I call them, but no one picks up. I then resend an email asking them to cancel my order. Both email have been left unanswered, and the order still hasn't been received.
When I place an order, I don't want to have to chase, and have to call a number that no one replies to. The text also mentions that I can click on "Chat" which is nowhere to be found. The text didn't mention what the issue was but simply that I had to call. Maybe next time try and first before asking your customers to call you.

23. juli 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you for taking the time to write your review...We are sorry you are not happy the service provided. Customer service will contact you regarding the issues you have had.

Bedømt til 1 ud af 5 stjerner

I still haven't received the CBD oil…

I still haven't received the CBD oil pack I ordered

2. juli 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you for taking the time to write your review. Customers can contact customer service if there is a problem with delivery. They are always happy to help resolve any issues.

Bedømt til 5 ud af 5 stjerner

Great products and service

Great products at great prices made easy to purchase online and delivered quickly.

30. juni 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you Susan for taking the time to write your review. We are glad you are happy with the products and service we provided.

Bedømt til 5 ud af 5 stjerner

As always

As always, it is what it says on the bottle, and good value and quality

10. maj 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you Caroline for taking the time t write your review. We appreciate your comments.

Bedømt til 5 ud af 5 stjerner

Great thanks.

12. april 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you Jason for taking the time to write your review. We appreciate your comments.

Bedømt til 5 ud af 5 stjerner

Great stuff

Great stuff, Thank you

13. marts 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you James for taking the time to write your review. We appreciate your comments.

Bedømt til 5 ud af 5 stjerner

Exceptional customer service

Exceptional customer service, I am very satisfied
Many thanks to Ruth, who is very professional, understanding and supportive!!!
I recomend VSAVI

1. marts 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you Lina for taking the time to write your review. We are glad you are happy with the service provided. Your comments are very much appreciated.

Bedømt til 4 ud af 5 stjerner

Sorry

Sorry, but I haven't used this product long enough to be able to evaluate it objectively

2. februar 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you for your comments.

Bedømt til 4 ud af 5 stjerner

lushious liquid, infuriating bottles

I got 30ml each of the 100% VG Toffee Caramel Choco and Coconut Delight from the Gourmet range. Both e-liquids are lushious, and perfect for my taste. Vsavi sent them straight away and they arrived the next day. The containers, on the other hand, are a nightmare. The liquid came in 6 10ml bottles, so a lot of boxes, leaflets and single-use plastic. Plus the bottles are so hefty they can't be squeezed manually - I'm having to use a pair of pliers to squeeze the juice into the tank. I've had bottles of thinner plastic all the way from ECblend in the States which easily survived the shipping. So a bit of wriggle-room for improvement there - but the juice really is lovely.

9. februar 2023
VSAVI-logo

Besvarelse fra VSAVI

Thank you for taking the time to write your review. Your comments are very much appreciated.

Bedømt til 2 ud af 5 stjerner

Vsavi are usually great…

Vsavi are usually great but on this occasion my order is nearly a week late and still nothing.

14. januar 2023
VSAVI-logo

Besvarelse fra VSAVI

Hi thanks for taking the time to write your review. I am sorry you are having problems with your delivery. Customer service is happy to help with any delivery issues you have had.

Bedømt til 5 ud af 5 stjerner

excellent service

everthing i have purchased from VSAVI all products have been very quick delivery, arrived safe , very happy with my items, excellent service all round

14. december 2022
VSAVI-logo

Besvarelse fra VSAVI

Thank you Dawn for taking the time to write your review. Your comments are very much appreciated.

Bedømt til 1 ud af 5 stjerner

Frustrating experience for a product that’s meant to relieve stress

2nd order in a row that the products have been out of stock. You get a text for you to call in, rather than them having the courtesy to call you. Then the people on the phone wonder why you don’t have your order number to hand. First call they said half my products weren’t in stock so I asked for a refund which I never received, then a week and a half later I get another text and the other two items are now also out of stock. So they cancelled my order and I did receive tue full amount back.

15. november 2022
VSAVI-logo

Besvarelse fra VSAVI

Hi Jane

Thanks for taking the time to write your review.

We are sorry you did not have a good experience when ordering from us.

We do contact customers in the first instance by phone if the product is out of stock. A text message is sent if there is no reply to the phone call. An email is also sent.

It can sometimes take several days for customers to get back to us.

We always issue refunds as soon as payments are settled. We are glad you have now received your refund.

Bedømt til 1 ud af 5 stjerner

Did not deliver

Did not deliver. Had to chase and was told they had tried to deliver and would redeliver at my cost. I was here all day when they claim they tried to deliver.

3. november 2022
VSAVI-logo

Besvarelse fra VSAVI

Hi Peter
Thanks for taking the time to write your review. We are sorry you had some problems with the delivery. The courier company tried several times to deliver your parcel and could not gain access. Your parcel has now been delivered.

Bedømt til 5 ud af 5 stjerner

Excellent customer service and quality…

Excellent customer service and quality products. Will shop here again 👍

1. november 2022
Uopfordret anmeldelse
VSAVI-logo

Besvarelse fra VSAVI

Hi thanks for taking the time to write your review. We are glad you are happy with our products and the service we provided.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere