We have booked through VRBO many years now. It is for the most part a smooth and seamless experience. Unfortunately due to a date change, I had to cancel my prior booking and rebook. The modify but... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booking this was very good but my problem is .. I also booked a place last night in Negril from Feb. 23 to March 4 and I have not received any confirmation from anybody just wondering what I should... Se mere
Usually book with VRBO. Something new I noticed why are you charging for early or late arrivals. Hotels don't charge for that and try to accommodate. The purpose of what you are doing is convenience... Se mere
All went very well. The only thing that should have been emphasized that I could pay with my US Visa card. However are you able to credit my Canadian VISA card with the Vrbo fee and charge it on my... Se mere
Virksomhedsoplysninger
Om Vrbo
Skrevet af virksomheden
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Booking process was simple/easy for a…
Booking process was simple/easy for a first time user.
Svar kan have AI-indholdLæs mere
VRBO/ FeWo-direkt lässt Betrüger wohlwissend auf der Plattform agieren und ehrliche Kunden ausnehmen
Von einem Betrüger auf VRBO/ FeWo-direkt zur Zahlung ausserhalb der Plattform aufgefordert worden mit perfekten FeWo-direkt Dokumenten und Bestätigungen.
Seit der Zahlung stellt der Betrüger sich stumm!
Habe den Eintrag und den Hos VRBO/ FeWo-direkt gemeldet. Leider ist nichts passiert!
Da der Betrüger weiterhin auf der Plattform geduldet wird nimmt VRBO/ FeWo-direkt in Kauf das der Betrüger weitere Kunden um Ihr Urlaubsgeld bringt und der Kundenservice vertöstet.
Angeblich arbeitet daran ein spezielles Team, das sich ausschließlich um solche Fälle kümmert und mit besonderer Aufmerksamkeit an der gründlichen Überprüfung des betrügenden Host beschäftigt ist,. Habe von dem Team bis heute keine Information erhalten.
Nach 3 Wochen, in denen die gründliche Überprüfung läuft ist der Host weiterhin online ist!
Es macht auf mich den Eindruck als das VRBO / FeWo-direkt gar kein Interesse daran hat einen betrügenden Host zu sperren, um seine ehrlichen Kunden zu schützen. Vielleicht gibt es im Hintergrund andere Interessen und Rückflüsse...

Besvarelse fra Vrbo
I did not like the booking process
I did not like the booking process. It was confusing. It showed Canadian dollars and then in Euros. Pay taxes at property in Euros. Never heard of this before. Not sure what is really happening with payments unfortunately?!!

Besvarelse fra Vrbo
It was a very smooth booking and the…
It was a very smooth booking and the folks we booked with seem really great too. Looking forward to booking again.
everything went smooth
everything went smooth. The owner gave a LOT of details about his place, wich made the choice easier. The only bug was the non-refundable policy.
Easy to book
Pretty easy but lacks transparency
You should add filter to include free vs paid parking.
Deposit and resort fees not properly advertised in listing
ApplePay / Pay Pal integration would facilitate process
It is my first time on this platform
It is my first time on this platform. I have a very good impression.
All very easy !
Very straightforward booking.
Your fees are exorbitant
Your fees are exorbitant, and the booking re; the fees wasn't clear to me. I've never used Vrbo before, so wasn't familiar. I probably won't again.

Besvarelse fra Vrbo
VRBO makes it easy to find and book a…
VRBO makes it easy to find and book a vacation rental.
Easy website to understand
Easy website to understand. Good photos of property. Booking was super easy.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.