VOLTA CHARGER Anmeldelser 442

Honestly an amazing company with the right intentions of creating products to make juggling the many electronics we come in contact with day to day. Im glad i gave them a chance and its by far the only product for charging i have daily driven. It has been great for long trips and not to mention how adaptable it is to friend and family. No more swapping the charging cable when one kind handles it all. I have been using their products since 2020 and the Spark is by far one of the best things they have made.

I've bought and used a number of Volta products over the years, and while I've had the occasional issue, the company and the owner in particular, has been good at making sure they're resolved. This week they did seem to be having some issues responding to their emails within a reasonable speed, but when I reached out to them via Facebook, the issue got sorted out quite quickly. I note another person complained that they were asked for a video of their fault, but given you could easily claim a product was dead when it wasn't and try and get a second one effectively for free, providing some verifiable evidence that the item is actually defective seems perfectly reasonable to me.

It took 2 months to receive my order, but what's more, the order was not complete, 4 cables missing... No one reacts on my e-mails, tried to contact them by 3 different e-mails and very politely asked what happened. Still haven't heard back.
I am sorry it is like that, because I like the products and wanted to buy from them continuously. This experience truly tells me not to.

Adedayo has been really good, kind, patient and giving. Use the cables everyday and the VoltaGo PowerBank is an essential to my EDC. ⭐️⭐️⭐️⭐️⭐️

Had to cancel and place a new order because I made a mistake, buying the 60W and 100W cable just to realize that the tips are incomplete. After less than 12 hours or so the order was cancelled by the support and the money was instantly transferred back to my paypal account. And he send me a nice Mail too.

Great support, I gladly write a positive review 👍🏼

PS: I’m not a bot. Just not toxic on the internet and in a good mood 😉

Have been using these products for a while now between Samsung and apple products. Purchased these particular ones as they worked with both apple CarPlay and android auto. Just got a new iPhone 15 pro max so ordered some new usb c tips. Of course they were out of stock so shipping delayed. However in the interim I checked and they DO NOT work with iPhone 15. I tried to cancel my order. Funny how fast things are sent when you try and cancel. Sent multiple emails with no answer. Don’t waste your money on these products. The cables start as fast charge, but that does not last long and they start working intermittently. Very expensive for poor quality and customer service.

My husband and I have purchased products from Volta (tips, 200W GAN charger, PD cables, 2.0 cables) on at least 4 occasions throughout 2023 and we can without a doubt say that Volta consistently offers reliable high-quality products - hands down! Towards the end of 2023 two of my orders were significantly delayed, which, to be fair, was communicated on their website (due to high demand). Due to the nature of my delivery, I contact Volta and once prompted the team frequently and transparently updated me on the progress from the factory QA and warehouse restocking stages all the way to order fulfillment/shipment. As customers we are disappointed when orders are delayed but I must be honest and say kudos to the Volta team for how they handled the situation. I would 10/10 recommend Volta and will continue to support them - great product and down-to-earth team

I order November.
There is no update 2 week after. I chat in website.
No person only bot.
Still no reply followup again after 3 days.
John reply.
Tell me out of stock but will stock again in 2 weeks will sent immediately after.
It is now more than 2 week still no update.
Still not shipping.
Order show unfulfill in website.

This cable are strong and reliable.i got few of them.

I bought from them before a couple of times, there were always hiccups but they were alright in the past.

They have yet to ship my latest order, a month and a half passed since I ordered a few cable tips. Safe to say I will not be getting my order this year, if ever. I wrote to support, took them over a week to reply and they assured me I'll get the package this week, yet the order is still not shipped to this day.

Since I ordered I periodically checked the website, the products appear to all be in stock and they continue to have deals, yet they do not ship out older existing orders.

EDIT: I have seen your reply with the lost to sea. There has been NO reach out from support to me explaining this. To the contrary, I have sent 3 or 4 messages to support, in different weeks, from different emails, even from the website form and I was answered only once, saying that the order will be shipped "next week" (2 months ago).

EDIT #2: I have since been contacted by the owner saying that they are short on the tips I ordered, but he can make it up to me by sending me 2 cables which contain tips instead. I accepted the offer, they got to me in about 2 weeks or so. Moreover, they sent 3 cables each with magnetic tips. The customer support also replied, suddenly very helpful and responsive.

Now this is not the first time that things move incredibly slow. If it was, I would have given them the benefit of the doubt. I can't understand how for almost half a year I haven't been replied to, then after I do a chargeback and I write a negative review I suddenly get contacted.

The quality of the products are really good, if only the support & interactions were half as good as the quality...

While they aren't the cheapest option in Europe - nope, not even close - since they don't offer delivery from EU Warehouse delivery, their products are superb and their costumer support ain't bad either. I once had a problem during placing an order and got it resolved satisfactory. I've also supported their Indiegogo campaign and despite making an error (buying two perks and forgetting about one of them) I got my refund for it promptly, despite missing the IndeieGoGo refund deadline.

Will definately continue to support them in the future.

I have been dealing with Volta from the inception of their first sales of products on indiegogo a few years ago, I can say one thing about this company and its CEO; they astride to insure their customers great support from communication and replacement of faulty equipment. The amount of items i have purchased from Volta over the years has done nothing but given me permanent reassurance that quality of service and product is of a high priority to them. I love their products and look forward to their future projects as huge tech enthusiast and innovation lover. Thanks for the years of consistency Volta and Adedeyo.

I’ve used Volta for a few years now mainly for my iPhone in my car as I was fed replacing my cable every few months. They’re definitely worth it, I do have to change the lighting tip every 6 months or so (mainly as it gets dirty / worn) but replacing those costs nothing compared to having to buy new cable. Their dispatch and delivery is usually really quick and I receive my orders within a week. My latest order which I made on Black Friday is still yet to be dispatched but I contacted Volta today to check and it’s being sent this weekend.
Their customer service is very good, I purchased some right angle cables and one of those wouldn’t work in my car with apple play (usually this happens with normal cables when they’re breaking) - I just needed to send a video of it not working and they sent me a new one. At the time I needed some more cables so I ordered those and they send those out with my replacement so there was no delivery charge.
I also have the Anchor 3-1 charging station, it’s great at charging my apple devices and I’ve just ordered a new one as my partner keeps stealing mine!
All round, a really good company, great customer service and their cables are a good investment!

Rubbish company with very poor customer service. Said they 'contacted" me within 24 hours. Yes they did, an auto reply with no follow up for over another week. But during that time I still received six more of their selling emails. Now I have to send them photos or a video, don't they have photos & videos of their own shoddy products? I can not be bothered "shooting" a video. The blue light on the charger is on but it does NOT work. What difference is a photo or video of that going to make? More stalling tactics, hoping you will just give up & throw their rubbish away. All the while they continue to pour out more spam, trying to encourage us to buy more of their crap products.

Great product and even Fantastic customer service.

Excellent product. I’ve been using Volta Spark 60W one meter cable over the last 5 months and I’m loving it. One cable that charges multiple devices. The cable quality is great and experience has been phenomenal! I love the brand.

Great products, responsive customer support.

Perfect on the go cord. Very versatile and removes all the extra weight of carrying multiple cords. Durable too!

I have ordered several times. The products are always great.
They suffer from logistics issues and growing pains. They always try to do things well, but sometimes it falls short (in the service, not the products).
They are understanding and factual, plus they took feedback and promised it to be considered for improvement of future activities. They want to do well, they just haven’t grown to match their abilities to their ambition, yet.
Just remember, it will be the little things that get in the way of a perfect service.
Such as:
Launching things in the week between different dates for the clock changes between the US and Europe, was a bad choice. It just made their lives more difficult as they failed to be self-consistent in their launch materials. Any other week and their not checking what the actual time differences round the world would be, would never have been noticed, but they chose that week and when their assumptions fell short, they got noticed.
Delays in actual launch. If you bother to give a launch date/time down to the hour, don't then launch 2+hours late. Surely, if you can decide your launch will be at 11am, then you can program your system to start at 11am, not 1:15pm. If you could not be sure of launching to the minute, why give more precision that just a launch date (no time)?
They have probably fixed this now, but back in the pandemic they had serious delays, yet they took payment then said nothing. It took me contacting them and suggesting I would cancel the payment with my card issuer to get them to say anything at all and give an explanation and actual ship date. Just telling me there was a delay and it would be shipped on x date would have made the whole thing much more pleasant, instead of leaving me in the dark with the possibility that they took the money and ran. They didn’t, and I got my items and it all worked out eventually, but much better communication would have removed the issue entirely.
Like I said, it's the little things that will catch you. The products are great and you will get them and enjoy using them, just don't expect a zero-glitch experience before they arrive.