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VokeraAnmeldelser 

2.043
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

As a member of D&G Boiler Care Insurance for many years who are agents are Vokera.co.uk I have had terrific service. Recently I had a complete failure of my central heating system and they sent an e... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Steve Langstaff came to do the annual service on our boiler. As usual he was on time, very efficient, friendly and able to answer any queries we had. Could not really wish for better service.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty. Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get o... Se mere

Bedømt til 5 ud af 5 stjerner

The Engineer Colin McAleney was very professional, well mannered and answered any questions we had. He spent alot of time checking every part of our boiler until he found the problem. (We had anot... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kedelfabrikant
  2. Kedel- og opvarmningstjeneste

Skrevet af virksomheden

For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. As part of RIELLO, a leader in high energy‑efficiency heating and climate solutions, Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(2.043)

124 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very helpful customer services team

Very helpful customer services team. Special mention to Mandy who put up with my initial grumpiness. Quick response and engineer onsite quickly. Guy did a very professional job in a short space of time. Took the time to explain things to me. Highly recommend.

20. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

2 failures within 4 years from installation

Vokera boiler was installed 4 years ago, it broke down a year ago (year 3) and this year (year 4).
First failure was a hole in a pipe which caused a bad leak. The second was continuous lose of pressure and allowing air to the system. The pressure dropped down after several months minutes of repressurising the boiler. Radiators were full of air.
I do not recommend Vokera boiler. I never expected 2 failures within 4 years. Never again.
Another issue is that when the boiler broke down, I had to wait quite a long time for authorised engineer to repair it because only he could order parts for the boiler. I had "house emergency" insurance which could send engineer the next day but because of the difficult access to the parts, I had to wait until the authorised engineer was available. It was a nightmare during winter. It left me with no heating and hot water.

10. november 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

New Vokera Boiler

I decided to get a new boiler, and chose vokera, am so happy with this.
It's so easy to use, the digital display is so clear, makes such a difference and can't fault the performance of the boiler its amazing, my home feels cosy and warm, also the gas engineers were so helpful, done a fabulous job well done 👏

6. oktober 2025
Bedømt til 5 ud af 5 stjerner

Out of warranty old boiler repair

Contacted Vokera for a one off repair. From start to finish the experience was great. Fault determined a new PCB was required, ordered and fitted within the week. Engineer who came was very friendly, helpful and knowledgeable. Back office team extremely helpful. Shout out to Josh, Jay and Lyndon who gave great customer service. Our old boiler lives to fight another day.

10. oktober 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Registration system is not good

I registered online ... it said you need to contact us for a guarantee registration code .. I did no option for that on phone went through to someone using another option ... he said no clue what you are talking about. Then he registered the boiler ... but I already had the certificate in my hand. All very confusing and not very well organised.

3. oktober 2025
Bedømt til 1 ud af 5 stjerner

Absolutely disgraceful off service woke…

Absolutely disgraceful off service woke me up at 815am telling me the engineer will be there at afternoon

I did tell them clearly I work late hours so please call me hour before they woke me up deliberately messed all my morning

Avoid this company they treat Scottish people like crap

I felt discriminated I will not recommend this company

I spent 700 on boiler hardly used it it's broken down after 2 months left me with no hot water I had to wait weeks to engineer to come out

There customer service is a disgrace they treat us Scottish people with no respect avoid this racist company no wonder theres a riot in England because off them people at least it's peaceful here

Avoid avoid this rubbish company at any cost total scammers waste off my money will be reporting them to trading standers

2. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Reliable boiler

Last Vokera boiler was 23 years old a finally gave up on me. Relaced it with the Vokera Vibe max 30kw. Very happy so far with its performance and features. Same make so very easy and quick swap over.

13. september 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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