Vogue Auto Group Mansfield Anmeldelser 

98
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic Few weeks ago I’ve bought a BMW x6 50d from Vogue and…what a car ! Everything went smooth from start to finish, the car was exactly as described, excellent condition. Being a s... Se mere

Bedømt til 5 ud af 5 stjerner

Great car buying experience from start to finish. Communication by email was prompt and responsive throughout. The salesman I dealt with on the day was friendly, helpful and never pushy. Ther... Se mere

Bedømt til 5 ud af 5 stjerner

Exchanged my jaguar xf for a ford focus st,within 2 days came to a deal which suited us both. Carl dom and danny absolutely brilliant guys totally Professional and helpful in every way. Would Defin... Se mere

Bedømt til 1 ud af 5 stjerner

I made an enquiry & been ignored. Even after they emailed me I emailed back & they didn't respond. I guess it's because they just want a quick sale & don't like it when a customer asks t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Autoforhandler

Skrevet af virksomheden

Sale of New and Used vehicles nationwide. For an immediate value of your vehicle please contact us today.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

98 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(98)

27 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Part exchange and purchasing my new focus st

Exchanged my jaguar xf for a ford focus st,within 2 days came to a deal which suited us both. Carl dom and danny absolutely brilliant guys totally Professional and helpful in every way. Would Definitely recomend 100% thankyou very much to everyone at vogue auto group.

26. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I bought a caddy from Vogue over a year…

I bought a caddy from Vogue over a year ago now, and my experience with the sell had some issues, as my negative review would say on this page. BUT over a year later I have Danny contacting me still
To help assist me with my faults in my review, with being military and deploying constantly atm, this has been mega from Danny to still after a year or so later, messaging me telling me “he is still here to help with my caddy” after telling him
Numerous times it’s my next job to fix. If I was exchanging with Danny upon purchase this whole situation would of been a 100% successful sale and no issues would of arose. Can’t recommend him enough, top draw.

Would purchasing another caddy with Danny at the helm.

10. juni 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Very poor communication

Having seen an advert on their website and Autotrader contacted Vogue enquiring about a car, and stating that we would like to come and view. Was told that the car wasn’t on site, but that I would be called back. To arrange a visit. After no call back, entered details into an email enquiry, where response was that I would receive a call back. Another 2 calls made after that - again told I would get a call back, and that my phone number had been noted. Now a week after first contact, and car has disappeared from their website and reappeared on Autotrader under a different seller, and higher price. Not impressed with service - clearly not interested in keeping potential customers informed. I would be somewhat sceptical about using this dealership despite other positive reviews, which I had previously found encouraging.

Post-reply edit:
Following the prompt reply from Vogue (below) I have revised my rating to 3 stars. First impressions are very important in retail and, whilst all contacts were professional and friendly, the promised actions were not followed through. As I think I made clear, that was the basis of my original rating. I remain disappointed that no one bothered to take the time to contact me as a potential, and keen, customer.

5. marts 2022
Uopfordret anmeldelse
Vogue Auto Group Mansfield-logo

Besvarelse fra Vogue Auto Group Mansfield

Mr Williams,

I am sorry you did not receive a call back, we certainly apologise.

The car you enquired about was not retailed by ourselves in the end as your can see from your mention above. You should have been made aware of that with a returned call. Our salesman forgot to return your call, not fantastic service, but also an easy mistake to make.

I would like to put your one star review into perspective. You have never visited our dealership, you have never bought a car from us, you have never had a problem with any vehicle purchased from us. You have however failed to have a call returned.

Out of a choice of five stars, you have decided to leave a one star review because we have forgotten to return your call. Something we certainly admit to. We are a small company with just three employees.

For all potential customers reading this review I would like to summarise.

Mr Williams has never purchased a car from us.
Mr Williams has never visited our premises.
Mr Williams, as such, have never encountered any problem with any vehicle ever purchased from us.
Mr Williams has however failed to have a call returned to keep him updated.

Mr Williams then felt that this experience warranted, not a 2 or 3 star review but a 1 star review.

Please make your own assessment if this one star review is a fair reflection on our business.

A one star review would usually really affect me personally for days or weeks on end, as it’s a business I put my heart and soul into daily.

However, in the current climate, where there are many issues and atrocities in the world happening daily, I feel there is more in life to worry about, and that any potential customers will see your review for what it is and take note of our many positive reviews when making a decision to use our services or not.

Have a great weekend.

Bedømt til 5 ud af 5 stjerner

Selling my VW Caddy

I placed my VW Caddy on gumtree and later that night I got contacted by Danny from Vouge Auto…

A nice and stress free exchange of messages to agree a price and also collection of my van was done within 48 hours of the first initial message, Perfect For a seller, Collection was agreed and free of cost for me, I need to add that I’m half the country away from Vouge.

The driver who inspected and collected my van was amazing, a great employee of Vouges a credit to them.

I would happily deal with Vouge if I were to cross paths again a 10/10 experience!

7. oktober 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bought a Mercedes ML250

Bought a Mercedes ML250, seen it on autotrader, after speaking to the guys at Vouge I knew that they were honest and reliable.I flew over from Northern Ireland and Sam met my son and I at the airport with the car, it was perfect and a pleasure to drive the whole way home.
10/10. Best car I ever bought. Thanks guys. Andrew

20. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Buying a caddy van

From the initial call to payment and key handover the service was excellent.
There was no pressure to buy and was made to feel welcome and relaxed.
For anyone looking for a new cat or can I would recommend to have a visit without any doubt.

19. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Van, Great Service!

Helpful from the off, polite and answered any questions or concerns I had, were highly professional throughout, lovely people to talk to, and were quick with answering any queries with a 10/10 van purchased, Very Happy!

19. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These guys were great helping me find…

These guys were great helping me find the vw caddy I was after.we live in Norwich but we’re very on the ball getting back to us the live chat works which was great and we’re very accommodating with any issues we had.many thanks to Dan and his team 👍🏼

8. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have never purchased a car before…

I have never purchased a car before online however Vogue Auto Group where professional and reassured me every step of the way.

I have a great motor which is working great and received it in Show Room Condition. Very thankful and would recommend anyone to them. Cheers guys.

18. maj 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service from the start when selling my car to Vogue. Very upfront and honest as well as a stress free sale. Money transferred straight into my account for an overall great experience. Would highly recommend

8. maj 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I sold my caddy van to vogue Auto…

I sold my caddy van to vogue Auto Group.
You couldn’t of ask for a more easier transaction.
No quibbling about the price and money transferred straight into my bank.
Van was picked up by a very polite and friendly driver called Kelly.
Outstanding service.

8. maj 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brought a VW caddy off these 2 weeks…

Brought a VW caddy off these 2 weeks ago.... meet Carl..this bloke is top notch.... proper friendly & helpful.... would defo recommend vogue auto group & would not hesitate to buy from them again... cheers lads.👍🏼

12. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a Great Service!!

What a Great Service!!!
From first contact to collection of the vehicle..fantastic communication. Really efficient team, made the sale an easy transition. Fast payment made, voluntary deposit to secure sale 👍 Cannot fault these guys, very reliable. Cheers

9. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Buying my vw caddy from vogue motors

I would like to take a second to thank vogue auto group for my newly purchased vw caddy van. Everything from viewing the van to taking it for a test drive and then buying the vehicle was spot on. The lads there have some special vans and cars. If your wanting a 5☆ vehicle check theses guys out. Cant complain about anything. Hats off to you all at vogue motors. Will 100% be back for my next van at some point in the near future. ☆☆☆☆☆ 100%

9. april 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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