I love this service! I'm a business owner and a content creator. I began making use of Vmake in order to enhance a picture. The enhancement of the photo was high quality and so I continued to utilize... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am updating my experience. I previously left two one-star reviews. I was unable to cancel the recurring billing on my account. I had sent multiple emails for support and had not received timel... Se mere
Virksomheden har svaret
I watched a couple of videos and thought I would give it a try. I have some watermarks I was wanting removed and let Vmake give it a try. It did not work out well, some parts of the video were removed... Se mere
Virksomheden har svaret
It works 90% of the time. I like it, will continue and makes editing easier but, it has it's glitches. Sometimes you can't download form the link and you have to download the video on a separate platf... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Vmake Labs is an AI-powered Social Video Style Studio that helps small businesses, e-commerce sellers and creators turn products into viral social video. Through a library of proven and trending formats, an AI Video Agent and integrated enhancement tools, Vmake Labs makes it easier to create content that builds brands and drives sales.
Kontaktoplysninger
Sydney, Australien
- support@vmake.ai
- vmake.ai
4,2
God
970 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 63 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Assinei o plano plus na data de ontem…
Assinei o plano plus na data de ontem 30/03/2026,porém cada vídeo feito usa 300 de crédito. Usei a opção de réplica de vídeos coloquei um vídeo referência,imagens mais descrição do produto e mesmo assim os 2 vídeos que pedi para serem refeitos vieram errados totalmente diferente das imagens e vídeo referência,foram utilizados 500 de crédito não consegui nem terminar de arrumar o vídeo,sou divulgadora de produtos e utilizo muito a ferramenta fazendo 20 vídeos por dia e com vocês não consegui completar um. Solicitei o reembolso e não querem me reembolsar informando ser um produto online. Referente o código do consumidor tenho até 7 dias para desistir ou me arrepender da compra tanto online quanto produtos físicos. Essa ferramenta não me favorece e por isso quero o reembolso.
30. marts 2026
Uopfordret anmeldelse
Does not remove watermark as claimed
It says it removes watermark but it only leaves your video disformed and ugly. False advertisement. Ill be looking for a refund.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Dear User,
We are truly sorry for the frustrating experience and for the results that did not meet your expectations. This is certainly not the level of quality we aim to provide.
To help us resolve this for you, could you please reach out to us at support@vmake.ai or via live chat at https://vmake.ai/workspace? We would appreciate it if you could share the original and processed videos with us so our team can investigate the distortion and provide you with a proper solution.
We are committed to making this right and ensuring you receive a satisfactory outcome. We look forward to hearing from you soon.
Warm regards,
The Vmake Team
Bait and switch
They give 300 credits to trial use, and then require 324 to use a function. Support is totally useless with wrong answers. They will fail.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Dear User,
We are truly sorry for the frustrating experience with the credit trial and the support you received. This is definitely not the service we aim to provide, and we take your feedback very seriously.
We’d like to look into this and make it right for you immediately. Please contact us directly at support@vmake.ai or via live chat at https://vmake.ai/workspace so we can assist you further.
Your opinion matters a lot to us, and we hope to have the opportunity to improve your experience.
Warm regards,
The Vmake Team
Doesn't work, Scam product
Doesn't work like it said it does, try to upgrade video and didn't work. Within an hour of purchasing App requested a refund and customer service giving me run around with bogus emails that don't work on how to unsubscribe, and app doesn't show in my app subscription purchases. Will have to go through credit card company for refund. Avoid this app at all cost.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Dear User,
We are truly sorry for the frustrating experience you’ve had with our app. We sincerely apologize that the video function did not work as expected, and that you faced difficulties with the refund and unsubscribe process. This is not the level of service we aim to provide.
We want to resolve this for you immediately. Please reach out to us directly at support@vmake.ai or via live chat at https://vmake.ai/workspace so we can locate your account and provide further assistance.
Your feedback is invaluable to us, and we are committed to making this right. We look forward to hearing from you and resolving this promptly.
Warm regards,
The Vmake Team
No es gratuito
No es gratuito. Quita la marca de agua, pero no se puede descargar la imagen sin marca de agua sin pagar.
15. marts 2026
Uopfordret anmeldelse
Scam - Disingenuous Company
I have tried to cancel this service since September of 2025. They continue to bill me $9.99 a month. They responded once with "Go to website and cancel". I have no username or password as i tried it out once and never used it again as it was not very good. i have asked them 5 times to stop billing me and to terminate and credit my account. now I have to go to my credit card company to get this bullsh$t reversed. SC$M
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Dear User,
Thank you for bringing this matter to our attention. We’re sorry to hear about your experience and the frustration it has caused — this is certainly not the service we strive to provide.
We deeply regret the difficulty you had canceling your subscription and the repeated charges after your request. Your feedback is taken very seriously, and we will fully assist you to resolve this promptly.
If you cannot access your account without login details, please contact us at support@vmake.ai or via live chat at https://vmake.ai/workspace with your registered email. We will fully support you and do our best to help resolve this for you.
Your feedback helps us improve, and we will take action to prevent this from happening again. We apologize sincerely for the inconvenience and hope to regain your trust.
Warm regards,
The Vmake Team
.MPEG Not Welcome Here!
It’s quite funny, actually. I wanted to enhance some of my old videos… you know, the kind that are usually in .mpeg or .avi format. Unfortunately, this site only accepts .mp4 files. Totally useless for anyone with older videos.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Dear User,
Thank you for sharing your feedback. We’re sorry to hear that the lack of .mpeg format support has caused frustration. While our platform currently supports .avi and .mp4 formats, we completely understand how beneficial it would be to include .mpeg compatibility.
Your suggestion has been shared with our product team, and we’ll consider adding this format in future updates. If you have any questions or need support, feel free to reach out to us at support@vmake.ai or via live chat at https://vmake.ai/workspace.
Thank you again for your input—it helps us grow and improve!
Warm regards,
The Vmake Team
Low-quality tool
Low-quality tool. I used the watermark removal feature, and the quality was terrible. It's impossible to get a refund; I requested it just one hour after payment when I realised the product was unusable. Don't waste your money.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Dear User,
Thank you for your feedback, and we’re truly sorry to hear that the watermark removal result did not meet your expectations and that you had an unpleasant experience.
To help us investigate and assist you effectively, please kindly share the original video and the processed result video with our support team. We will carefully check the issue and provide you with a proper response as soon as possible.
You can contact us directly at support@vmake.ai or through the live chat on our website (https://vmake.ai/workspace). We take your feedback seriously and will do our best to resolve this for you.
Warm regards,
The Vmake Team
easy as 1,2,3!!!
I'm not a seasoned content creator nor trying to be im only using this for my personal needs and it has excided my expectactions 10x and as done 100x better then i could manually
very much pleased with this software and easy to use
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hey there,
Your feedback made our day! We love hearing that we've “exceeded expectations” for your personal projects. Knowing that we provide a better solution than working “manually” is the best compliment we could receive!
Remember, we’re just a message away if you ever have ideas or need a hand.
– The Vmake Team
Besvarelse fra Vmake Labs
Hi there,
We are beyond grateful for your kind words! Maintaining “excellent quality” is at the heart of everything we do, and we’re thrilled that our “amazing app” has lived up to your expectations.
If you have any feedback on how we can reach even higher standards, please feel free to reach out!
– The Vmake Team
Muy buena los resultados son increibles…
Muy buena los resultados son increibles me ha gustado mucho le recomiendo totalmente.
10. marts 2026
Uopfordret anmeldelse
Good combination of Ai tools
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hey there,
Thank you for the five-star rating! 💖 We’ve put a lot of thought into creating a “good combination” of features, and hearing that you find these “Ai tools” effective is a huge boost for our team.
Should you need any guidance on how to get the most out of our tools, we’re always here to help.
– The Vmake Team
I've been experiencing issues with…
I've been experiencing issues with audio-video synchronization after removing watermarks from recent videos. This mismatch is causing significant difficulties in the subtitling process. Could you please investigate the cause of this problem? I would appreciate a prompt resolution.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Dear User,
Thank you for bringing this to our attention, and we're sincerely sorry for the trouble you've been facing with audio-video synchronization.
To help us investigate and resolve this issue as quickly as possible, we kindly ask that you reach out to our support team with a few additional details. Specifically, providing both the original video and the processed version would be immensely helpful for our technical team to pinpoint the cause. Please also include the file format and any specifics about the process you used.
You can contact us directly at support@vmake.ai or through the live chat on our website (https://vmake.ai/workspace). We’re here to assist and ensure your experience improves.
We truly appreciate your patience and feedback, and we look forward to getting this sorted out for you. Thank you for choosing our service!
Warm regards,
The Vmake Team
The best AI out of all the recent…
The best AI out of all the recent releases.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hey there,
This is fantastic to hear! We’re thrilled that our platform has proven to be your favorite among all the “recent releases.” We’ll keep pushing the boundaries to ensure we remain the “best AI” for your needs! ✨
Please don’t hesitate to get in touch if there’s anything we can do to further assist you.
– The Vmake Team
I like it and use everyday in the…
I like it and use everyday in the process of content creation.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hi there,
Your feedback made our day! We’re delighted to be your go-to tool for “content creation” every single day. We’ll keep working hard to ensure you continue to “like it” and find it invaluable!
Remember, our support team is always standing by if you ever need a hand.
– The Vmake Team
it's a wonderful app
it's a wonderful app, no much add and it's fast to use
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hi Henry,
We are so pleased to hear that you’re enjoying such a “wonderful app” experience! It’s our goal to keep things “fast to use” so you can get your work done without any hassle.
If you have any suggestions or need support, please feel free to reach out to us!
– The Vmake Team
Waw nice application
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hey there,
Your review made our day! It’s wonderful to know that you’re happy with our “nice application.” We’ll keep putting in the effort to make sure our app stays a favorite for you!
Remember, our support team is just a message away if you ever need a hand.
– The Vmake Team
Absolutely very useful love this.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hey there,
Thank you for such a glowing review! 💖 Knowing that you find our platform “absolutely very useful” makes all our hard work worthwhile. We’re so glad to have you with us!
Should you need any support as you continue exploring, please feel free to drop us a line.
– The Vmake Team
Great experiance
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vmake Labs
Hi there,
We’re honored to have provided you with a “great experiance”! 🌟 Knowing our platform meets your expectations is the best reward our team could ask for.
If there is anything we can do to make your time with us even better, please reach out!
– The Vmake Team
Besvarelse fra Vmake Labs
Hey there,
Thank you so much for the four-star rating! 💖 Hearing that you find us a “good app” truly inspires our team to keep improving and innovating. Your support means the world to us!
Should you need any help or have ideas to share, please feel free to reach out.
– The Vmake Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.