I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐⭐⭐⭐⭐ Outstanding service from VIZ Business Insurance. The team was helpful, knowledgeable and easy to deal with from the very beginning. Insurance is something you hope you'll never need, but... Se mere
Virksomheden har svaret
Very disappointed that I didn't receive any notifications that my policy was expiring. I was also not given any chance to renew my policy. If it wasn't for the builder questioning the currency of my I... Se mere
Virksomheden har svaret
The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with. Offered solutions and did what he said he would! Gives you confidence that should the nee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om VIZ Insurance
Skrevet af virksomheden
Nobody wants to think about business insurance.
We’re experts in helping tradies get insured. Pick a policy you can understand and get started.
Build Your Policy With Cover For:
Public & Products Liability
Tools & Equipment
Tax Audit
For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.
Kontaktoplysninger
4,6
Fremragende
186 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
easy and non complicated great service
15. februar 2026
Besvarelse fra VIZ Insurance
Thanks for the review Stephanie!
We have renewed but havnt been sent our…
We have renewed but havnt been sent our certificates of currency
4. februar 2026
Besvarelse fra VIZ Insurance
Hello guys,
Our apologies for any confusion, we've sent you an email to check up on this one. Let us know if you need anything else, and feel free to give us a call on 1300 216 226.
Cheers,
Koby
Customer Agent
From my first phone call to my renewal…
From my first phone call to my renewal every year has been simple, effective and ticks all the box,s.
12. februar 2026
Besvarelse fra VIZ Insurance
Thanks so much for taking the time to review Ken! All the best.
Simplicity and price were my main…
Simplicity and price were my main criteria. Less than 5 mins.
27. januar 2026
Besvarelse fra VIZ Insurance
Cheers Peter! Appreciate the review.
Besvarelse fra VIZ Insurance
Thanks a lot Milorad, let us know if you need anything!
When you read the documentation you…
When you read the documentation you slowly start to realise you bought junk insurance.
7. februar 2026
Besvarelse fra VIZ Insurance
Hi Robert,
We’re sorry to hear you’ve come away with that impression.
VIZ was built to provide genuine protection for tradies, and we pay a significant amount in claims each year to customers when things go wrong on the job. Transparency in our policy wording is important to us so customers can see clearly what is and isn’t covered.
If there’s something specific in the documentation that concerned you, we’d really appreciate the opportunity to review it with you and explain it in plain English. Please contact our team directly on 1300 216 226 or email hello@vizinsurance.com.au, and we’ll make it a priority. We’re here to help.
Simon O
Managing Director
Spoke to a human not a robot.
Spoke to a human not a robot.
Could understand the person I was speaking to.
14. februar 2026
Besvarelse fra VIZ Insurance
Thanks a lot Philip - we really appreciate the review!
Its trouble free and easy
4. februar 2026
Besvarelse fra VIZ Insurance
Thanks for the review Glen, cheers!
Prompt and effivient customer service
I wanted to add some additional to our plan. The response with a quote was extremely prompt and I felt the cost was good value.
4. februar 2026
Besvarelse fra VIZ Insurance
Thanks for taking the time to leave a review Stephen and Kim!
Great deal to help tradie keep cost low…
Great deal to help tradie keep cost low and easy online quote, hopefully it will keep the same way when I add up more options in the future,.
11. februar 2026
Besvarelse fra VIZ Insurance
Super glad to hear it Simon!
Besvarelse fra VIZ Insurance
Appreciate the review Brook!
You have said i dont have the funds.
You have said i dont have the funds.
I definitely do.
8. februar 2026
Besvarelse fra VIZ Insurance
Hi Mike,
So sorry for the hassle and confusion, it looks like there was an error on our side which stopped the payment being charged. We've sent you an email so we can clear this up for you right away. Let us know if you need anything else!
Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance
I din't need to wait to long to be…
I din't need to wait to long to be answered I actually got to speak to an actual person who I could understand and knew her job. Lauren was excellent.
6. februar 2026
Besvarelse fra VIZ Insurance
Thanks a lot Robyn! We will be sure to pass that one on to Lauren!
Besvarelse fra VIZ Insurance
Hi Ian, our apologies for the confusion, the larger payment would have been due to the annual admin fee coming out, which happens upon renewal. We've just sent you an email to clear this one up, feel free to get in touch on 1300 216 226 if you have any more questions. Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance
had a great experience dealing with…
had a great experience dealing with this insurance company. From the start, the team was professional, responsive, and easy to communicate with. They took the time to explain everything clearly, answered all my questions, and made the whole process straightforward and stress-free. I really appreciated how efficient and supportive they were, especially when it mattered most. It’s clear they genuinely care about their customers and provide a high level of service. I would confidently recommend them to anyone looking for reliable and trustworthy insurance.
28. januar 2026
Besvarelse fra VIZ Insurance
Thanks so much for the review Peter! We are super glad that you had a great experience with our team and really appreciate that you took the time to let us know! Thanks a lot!
Good friendly service from staff that…
Good friendly service from staff that live local so that was awesome
24. januar 2026
Besvarelse fra VIZ Insurance
Thanks a lot for the review Daniel, glad we could help you out!
Easy and simple
Easy, simple and straight forward, the Trade Pass in my digital wallet is a great idea, easy and accessible. Thanks to the Team.
31. januar 2026
Besvarelse fra VIZ Insurance
Thanks for taking the time to leave a review, Chris - the team really appreciates it. And if you ever have any feedback on how we can make the pass even better, we'd love to hear it too!
I am overseas and didn’t have the time…
I am overseas and didn’t have the time to try it.
22. januar 2026
Besvarelse fra VIZ Insurance
No worries Jose, let us know if we can help with anything!
It’s great opportunity to make me safe…
It’s great opportunity to make me safe and comfortable.
21. januar 2026
Besvarelse fra VIZ Insurance
Great to hear Mohammad! Let us know if you need anything further.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.