I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐⭐⭐⭐⭐ Outstanding service from VIZ Business Insurance. The team was helpful, knowledgeable and easy to deal with from the very beginning. Insurance is something you hope you'll never need, but... Se mere
Virksomheden har svaret
Very disappointed that I didn't receive any notifications that my policy was expiring. I was also not given any chance to renew my policy. If it wasn't for the builder questioning the currency of my I... Se mere
Virksomheden har svaret
The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with. Offered solutions and did what he said he would! Gives you confidence that should the nee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om VIZ Insurance
Skrevet af virksomheden
Nobody wants to think about business insurance.
We’re experts in helping tradies get insured. Pick a policy you can understand and get started.
Build Your Policy With Cover For:
Public & Products Liability
Tools & Equipment
Tax Audit
For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.
Kontaktoplysninger
4,6
Fremragende
186 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
System Error
Your system changed to my OLD Bank Details then an email "Hiding" your ERROR and passing the blame.
31. marts 2026
Besvarelse fra VIZ Insurance
Hey Brian, you're right - this was our error. We recently updated our payment system, and some card details didn't carry across correctly. The email we sent regarding this should have been clearer about that, and we didn't intend for it to come across as passing the blame. We understand why it read that way and have updated that email in order to make it more clear in future.
We've love to get this sorted for you, please check your inbox for an email from our team.
Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance
They are really easy to deal with
They are really easy to deal with, but they dont have an insurance policy for everything so because they couldn't help me today its lowered the rating im giving
27. marts 2026
Besvarelse fra VIZ Insurance
Thanks Stephen, we appreciate the honest review.
We have sent you an email regarding this one - we'd love to know what we could include to be more helpful. We are looking at adding more cover types over time and would be grateful to hear what you think. Cheers!
good customer service on the phone when…
good customer service on the phone when required.
23. marts 2026
Besvarelse fra VIZ Insurance
Happy we could help! Thanks for taking the time to leave us a review.
Super simple and easy from bekmg…
Super simple and easy from bekmg redirected from an email i sent to evari to find out its now Viz was very simple convenient cheap and easy.
Thank you.
20. marts 2026
Besvarelse fra VIZ Insurance
Great hear it was easy for you Lincoln - let us know if you need anything else!
Besvarelse fra VIZ Insurance
Thanks for the review Andrew!
The gentleman who assisted me, KOBY
The gentleman who assisted me, KOBY was absolutely exceptional. He was not only professional and knowledgeable, but also incredibly uplifting and supportive throughout the entire process. He made what can usually feel like a stressful task such an easy and enjoyable experience. What really stood out to me was his encouragement when I spoke about my business. Instead of saying “if” my business grows, he confidently said “when,” which genuinely meant a lot and left a lasting impression. He also took the time to explain how I could add more people onto my plan in the future, which I appreciated.
I also have to mention how kind and sweet he was, I kept calling him “Toby” during our conversation, only realising later from the email that his name is actually Koby. He handled it so politely and never made it awkward, which I later appreciated😭😂.
It’s rare to come across someone who combines great customer service with genuine positivity and encouragement, and I truly appreciated it.😊
18. marts 2026
Besvarelse fra VIZ Insurance
Hey Amira, thank you so much - it genuinely made our day! Really appreciate you taking the time to share your experience - reviews like this really mean a lot! We'll be sure to pass it on to Koby (we'll let him know Toby also did a great job 😄). Wishing you and your business all the best - looking forward to being part of the journey as it grows.
Besvarelse fra VIZ Insurance
Thanks a lot Jesse! Appreciate you taking the time to leave a review.
Very easy process to apply and i…
Very easy process to apply and i received my documentation very quickly.
22. marts 2026
Besvarelse fra VIZ Insurance
Thanks Andy! Really appreciate the review, let us know if you need anything.
Besvarelse fra VIZ Insurance
Thanks for the review Naim!
Besvarelse fra VIZ Insurance
Thanks for the review Maarten!
You were really easy to deal with and…
You were really easy to deal with and sort out. Thanks
13. marts 2026
Besvarelse fra VIZ Insurance
Cheers Beth, glad we could help you out and thanks for the review!
Quick and Efficient
My call was answered more or less straight away - I didn't have to wait to speak with someone. The VIZ employee I spoke with on the phone was very nice and helpful and even sent thru my Cert of Currency before it has been paid for - which we made arrangements for over the phone. Very happy with the service. Have used them for a number of years now.
11. marts 2026
Besvarelse fra VIZ Insurance
Thanks for taking the time to leave a review! Glad we could help you out and make things easy for you.
Besvarelse fra VIZ Insurance
Hello Sam,
We’re sorry to hear you’re not happy with your premium or how the payments work.
We’ve sent you an email explaining how your policy is paid for – please let us know if you have any questions. Giving customers clarity around their premiums and payment structure is important to us, and we’re currently looking at ways to make this clearer when new or existing customers receive a quote.
Please let us know if there’s anything else we can help with.
Simon O
Managing Director
Besvarelse fra VIZ Insurance
Thank you Xiaoqian! Let us know if you need anything else.
Besvarelse fra VIZ Insurance
Thanks Scott – appreciate it. Just shout if you need a hand again.
Ease of the process
21. februar 2026
Besvarelse fra VIZ Insurance
Appreciate the review Graham. Cheers!
user friendly
28. februar 2026
Besvarelse fra VIZ Insurance
Thanks Hannelore! Let us know if you need anything.
Great service and knowledge of policy…
Great service and knowledge of policy and what’s included and happy to answer any questions asked and tailor policy to suit my company needs.
19. februar 2026
Besvarelse fra VIZ Insurance
Glad we could help you Luke, and thanks so much for taking a sec to review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.