VIVO Body Studio Anmeldelser 

Booked in with the Liverpool branch and had Claudia, who made me feel totally relaxed and had a wealth of knowledge.
I will be a returning customer as it was quick, pain free and am sure I’ll see some good results.
Thanks again

Kim the technician was absolutely brilliant. Made me feel welcomed and comfortable from the initial meeting.
Procedure was really smooth and everything was explained clearly and professionally.
She has a lovely personality - please pass this on to her.

Cheers folks!

Cherie is so nice and caring also grate explaining the whole appointment was lovely thanks Cherie

Cherie was amazing and so knowledgeable about all the treatments. I've already booked my next session.

I had my first session with Taylor and got a great experience! Taylor is very accomodating with my questions and explains all the procedures. Appreciate a lot on explaining and checking whats best for me. Looking forward to my next sessions.

I had an appointment with Genny today. She was so lovely, really explained everything to me and made me feel comfortable. Looking forward to our next appointment!

My treatments were carried out by Maryam and she made sure to explain every step of the process to me, taking care to keep my body areas cleaned and reassured me that I was in good hands. She kept checking whether I was feeling comfortable during the treatment and showed me how to use the cream at home for best results. I cannot recommend enough. Thank you ☺️

Great experience every time. The treatments are fantastic and the staff are so lovely, professional and knowledgeable. Highly recommended

Diana was lovely and caring. The treatment was professional.

I had my 3rd session of cryolipolysis with Taylor in glasgow and as usual it was an amazing experience with a good chat.Everything was explained properly and i can not wait to go back. Thank you taylor!

Great visit to Cardiff today
Maria was very professional throughout advising what each process does before it was administered.
Great, professional member of staff.

My very first time at Vivo body studio the attend Cherie made it so comfortable she was very warm friendly and very professional my experience was lovely will definitely be back

Cherie was top notch,she is the best in town ,the service was superb and not to mention the smile she puts on my face,she's hands on and offered a excellent service...what else can I say the environment is clean and cherie put a smile on my face throughout the entire service

Marina is so helpful and explained everything she was doing.
I've visited the Cardiff studio a few times and I can not fault it.
Marina was happy to discuss other treatments at my request.
I've also seen an improvement in my skin over the last 6 months.
I had Hifu.

Had the pleasure of meeting Isabel at a recent ladies treatment. Isabel explained fully how it work each step of the way and reassured me throughout. Explained after care very well and I’ve booked in again for a follow up treatment as I felt so at ease.

Taylor was amazing! She really was kind and talked me through my nerves throughout the whole experience. She really made it easier ill be coming back but only if it's with Taylor 😁🩷

Mariam is great! She is very helpful, kind and detailed in her work. She explained everything very well.

I had a HIFU treatment with Taylor.
As usual she is a consummate professional.
Her knowledge and skills are outstanding.

Booking & Arrival:
The appointment was easy to book via Fresha, which confirmed that my treatment would be with Rayanne. However, when I arrived at the studio, there was no receptionist or anyone to greet clients — just a small waiting area downstairs from the hair salon. This felt a little disorganised and unprofessional. I was also surprised to learn that I would be treated by someone else (Diana), without prior notice. A heads-up about this change would have been appreciated.

Practitioner Experience:
Diana was friendly and personable, and she did help put me at ease before the treatment. She explained that although a free HIFU Upper Lift and Chin Reduction were advertised with the treatment, she had already decided not to perform the HIFU due to overlap with the fibroblast area. I wasn’t too bothered by this, as I didn’t feel I needed it, and she also advised against chin reduction due to having HarmonyCA 8 months ago in the jawline — which I appreciated. That said, it would’ve been better to be informed ahead of time if parts of the treatment were going to be declined, so expectations could be managed — or at least offered an alternative.

Upselling & Aftercare:
Before starting, Diana tried to upsell their C-Tox serum as aftercare, which was not included in the price. If this serum is essential, it should be part of the treatment package — I found the sales pitch off-putting, especially at the start of the appointment. I came for a specific treatment and would have preferred a focus on that rather than add-ons.

Treatment Experience:
Numbing cream was applied properly, and I felt it working quickly. The 30-minute wait was fine, and I was relaxed. The fibroblast treatment itself was generally okay — though I noticed that the “spectacle-style” dot pattern she used wasn’t what I had seen during my research. She said it was tailored to my specific needs, which I understand, but the pattern was also slightly uneven between both eyes, even though my eyes were fairly symmetrical to begin with.

Additionally, there was no pre-marking or mapping of the area — it seemed to be done by eye in the moment. I believe marking the treatment zones more precisely beforehand would improve accuracy and boost client confidence. Two issues I wasn’t pleased about: some of my eyelashes were singed by the plasma pen — this really shouldn’t happen and shows a lack of care in protecting delicate areas. Also, the plasma pen cut out a few times, which disrupted the flow of treatment — equipment should be in perfect working condition.

Overall Impression:
It wasn’t a terrible experience, but it wasn’t great either. I appreciated Diana’s cautious approach and her friendly manner, but communication could be improved, as well as precision in treatment technique and setup. I’m holding off on judging results until I’ve fully healed — I’ll post a follow-up in a few weeks with how the outcome looks.

Diana was thorough and patient, great service