Disappointing experience
Disappointing experience. I ordered a pair of Levi’s from the website and, despite being told they would be dispatched promptly, the order took almost two months to resolve. Communication was poor and I had to chase repeatedly and eventually raise a chargeback with Amex. The seller later sent me a pair as a goodwill gesture, which I appreciated, but this was not the exact pair I had originally ordered. I ultimately agreed to pay £85 for the jeans received despite the promise to get them for free and not having revived the pair agreed. While the matter was eventually resolved, the overall experience was unnecessarily complicated and time-consuming, and unfortunately I would not purchase from this seller again.








