Videvo.net - Free Stock Footage Anmeldelser 175

TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hello, I have been using the services of the videvo site for many months now. Problems started with the account, I wrote to the administration and the employees tried to help me in every possible way,... Se mere

Bedømt til 1 ud af 5 stjerner

5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months. 2 days ago I try to cancel it again and it just says 'error cancelling subscr... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I'm very impressed by Videvo's customer support. They've been very helpful and accommodating even though I made some mistakes. Their selection of video clips is perfect for my project and I was... Se mere

Bedømt til 5 ud af 5 stjerner

I had a copyright claim placed erroneously on a YouTube video that included a music clip from this site. After my appeal was denied, I reached out to Videvo for help. Simon replied and followed-up wit... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Videoproduktion

Skrevet af virksomheden

Download free stock footage and HD video clips; Videvo has a large archive of HD & 4K video clips, motion graphics and stock footage. Royalty-Free licensing


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

175 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

5 months ago I cancelled my…

5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months.

2 days ago I try to cancel it again and it just says 'error cancelling subscription, please contact support'. So I stopped my card and contacted support directly.

2 days later and I receive no response yet, and they retried debiting my card 2 times again today.

29. februar 2024
Uopfordret anmeldelse
Videvo.net - Free Stock Footage-logo

Besvarelse fra Videvo.net - Free Stock Footage

Hi Joe,
First and foremost, we want to extend our sincerest apologies for the inconvenience and frustration you've experienced with your subscription and our customer service. At Videvo.net, we strive to provide not only the best video content but also the best customer experience, and it's clear we've fallen short in your case.

We understand how disappointing it must be to face issues when cancelling a subscription and the added stress of unauthorized charges. Please know that we take your situation very seriously and are here to rectify it as swiftly as possible.

To ensure we resolve your issue thoroughly and prevent any further inconvenience, could you please directly email us at support@videvo.net with the subject line "Trustpilot: Urgent Subscription Cancellation Issue"? This will allow us to immediately flag your case for priority review by our support team. In your email, if possible, please include any relevant details or correspondence you've had with us previously, as this will help us to quickly understand and rectify the situation.

Additionally, we are committed to investigating why the cancellation did not process correctly and why there was a delay in our response to your support request. We will also review our subscription management system to prevent similar issues from occurring in the future.

Your satisfaction and trust in Videvo.net are incredibly important to us, and we are eager to make this right. Thank you for bringing this to our attention, and we look forward to hearing from you soon to resolve this matter to your satisfaction.

Many thanks
Videvo team

Bedømt til 5 ud af 5 stjerner

Integrity and Responsiveness

My initial experience of contact with Videvo.net was as a volunteer serving with a non-profit making Registered Charity operating on a worldwide basis, and I had a question concerning application and usage of a video. I put my question online and even though there is a sizeable time and distance difference between myself and Videvo.net, there was an almost immediate positive response. As a retired business person myself, I am impressed at their transparency and understanding in such a friendly and co-operative style. Well done !

6. februar 2024
Bedømt til 4 ud af 5 stjerner

Visiting all the world for free

It's a greate opportunity for people who can't journay all over the world. We can watch and download the hight quality clips and use them in our projects. I don't like when appears Istock clips as a pubblicity.

24. december 2023
Bedømt til 4 ud af 5 stjerner

Eventually and with proofe

Eventually and with proof, the company recognized a problem with their website that deleted my credits and payment info. After I readded my subscription and payment info, they restored my missing credits.

29. oktober 2023
Bedømt til 5 ud af 5 stjerner

Great experience overall...

The technical quality of the video footage is excellent. It offers a wide choice and some shots are as long as 49" and even over 50", which is great. The prompt assistance was wonderful and the support team was very professional and helpful. A great experience overall.

20. august 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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