I preordered a 3 seater Cloud in leopard print, the wait time stated was 8-12 weeks and it was right on 12 weeks that my sofa arrived. It is absolutely beautiful and very comfy. I can lay down and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Vibe sofas delivered exactly what I purchased. The colour is amazing and it is really comfortable to sit on. What was disappointing was needing to drill on the feet for the lounge. Also the lounge is... Se mere
Adding to review where the guy said he waited 6 weeks. Vibesofas, your response to him is a lie. The reviewer has posted all the screenshots on Reddit, and they did infact say they would escalate to t... Se mere
Virksomheden har svaret
We waited months and months and eventually they sent the wrong sofas and they are complicating the refund. I’ve been storing their stock for over a month. Don’t bother emailing they don’t bother answe... Se mere
Virksomheden har svaret
3,2
Middel
29 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Paid $600 for delivery and still had to…
Paid $600 for delivery and still had to wait 3 months. Constant lies that order was already shipped, u til they eventually admitted it hadn’t left the warehouse. Very frustrating to communicate with and zero apology or offer of compensation.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Vibesofas
Hey Jo, can you please let me know what your invoice number is so I can look into this? If you paid $600 for delivery in assuming you live in WA. This is actually about half what we pay to actually ship it that far. Pre orders take 8-12 weeks, delivering to WA can take 10-15 business days due to the distance from QLD.
However we want to get items out as soon as possible so our customers can enjoy them. Drop me your info and I'll look into it ASAP.
Great experience
Had a great personalised service from contacting them through one of their Facebook posts. The transaction was easy, friendly, helpful staff member and the lounge is fantastic!
7. august 2026
The sofa was never shipped
The sofa was never shipped - and its impossible to contact them. SCAM
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Vibesofas
Hey there, can you please give me your order number so I can look into it. 100% not a scam. The easiest way to contact us is through the text us button on the website. Response time is within minutes.
We also about to launch a new customer service department which will be taking calls, emails and live chat.
Thanks B.F
Couldn't be happier with my purchase!
I bought my Barbie Pink Cloud Chaise online during the eofy sale and couldn't be happier with my purchase! It looks exactly as per pictures on the website, the colour is stunning and chaise is extremely comfortable. I couldnt contact Vibesofas by phone but every text i sent was answered straight away and the service was excellent
6. august 2026
Vibe sofas were great
Vibe sofas were great! Such great service, went above and beyond for me. I’ve wanted this couch for years and it’s perfect. Highly recommend.
6. august 2026
Nice couch but frustrating to communicate with
Couch is beautifully made but company is very frustrating to try and communicate with. Not enough info provided online or with delivery on how to assemble. Delivery came on a different day to what was communicated and had to followup many times for a piece that was missing. Good at couch making, but needs focus in customer service.
6. august 2026
Great customer service and quality product
We recently purchased 2 sofas from Paul at Vibe and had a great experience from start to finish. The whole process was smooth and easy, with great customer service and communication along the way. Delivery was seamless and we’re really happy with the quality of the sofas. Would definitely recommend Paul at Vibe!
7. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.