Bought a used car. Did a test drive, liked the car and sales staff were all friendly. car was recently MOTd and Vertu had serviced it. Was unable to get the finance as per the advert due to th... Se mere
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Great experience from start to finish. Matt Smith who dealt with our sale was attentive, professional and friendly answering our many questions about the vehicle. One of the easiest car buying experie... Se mere
Virksomheden har svaret
Saw a vehicle I was interested in on the web and contacted the Derby branch. Reserved the vehicle and went to view it a couple of days later. Matthew,the sales person was very helpful and did me a w... Se mere
Virksomheden har svaret
Definitely using Vertu again, had a problem with my 3008 booked it in at derby arrived, booking in was seemless Rob was there to answer any questions Was sent a video of the issues found and the re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Peugeot Derby
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Storbritannien
- 0344 659 4350
4,5
Fremragende
41 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No hard sale
No hard sale, Matt Smith was informative and easy to talk to, in fact all the staff were friendly and made you feel there was no pressure to buy.... but i did lol
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Anthony,
Thank you for your fantastic review! We’re so pleased to hear you had such a relaxed and positive experience with us at Peugeot Derby.
It’s great to know Matt Smith was informative and easy to talk to, and that the whole team made you feel comfortable with no pressure — even if you did decide to buy in the end! 😊
We’ll be sure to pass on your kind words to Matt and the team. Thank you again for choosing Vertu!
Kind regards,
Kerry
Everything went very smoothly and I’d…
Everything went very smoothly and I’d like to congratulate the young man on his first day selling his first car
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Paul,
Thank you for your fantastic 5-star review! We’re delighted to hear that everything went smoothly with your experience at Peugeot Derby.
It’s especially great to know that your purchase was such a positive one for the member of the team on their first day—what a brilliant way to start! Your kind words will mean a lot to them and the wider team.
We really appreciate you taking the time to share your feedback.
Kind regards,
Kerry
Vertu Peugeot Derby. First rate experience.
Saw a vehicle I was interested in on the web and contacted the Derby branch. Reserved the vehicle and went to view it a couple of days later. Matthew,the sales person was very helpful and did me a walk around video of the car concentrating on the areas of particular interest to myself. On the day of the viewing he sent me another message to advise that the vehicle was all prepped & fuelled for a test drive. I really liked the car when I saw it and a test drive sealed the deal. Negotiations ensued relating to trading in my existing vehicle and a range of options were offered on the new car (warranty, insurance's, Diamond Bright etc) and a deal was done. I was very happy with the whole experience. All the staff we dealt with where polite and helpful. We were offered drinks and made to feel quite relaxed. I would certainly recommend Vertu and would have no hesitation in returning to purchase a vehicle off them again in the future. As it stands at the moment I found the car I was after with the spec and colour that I liked,with minimal fuss . I found the completion of the paperwork straight forward with Matt's help and he even explained to me what I needed to do to sort my private number plate as I had never swapped it over to a new vehicle.
Thanks to all I dealt with at Vertu it was an enjoyable experience (and the new car is GREAT!)
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Matthew and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Dawn
Bought a used car. Mixed feelings so far
Bought a used car.
Did a test drive, liked the car and sales staff were all friendly. car was recently MOTd and Vertu had serviced it.
Was unable to get the finance as per the advert due to the age of the car so worked out more per month.
Arranged my own finance and sold my old car.
Arranged to collect the new used car, signed everything off and drove of home.
Unfortunately while on my driveway, the engine started to sound a bit like misfiring. Drove to work today and still misfiring so took straight back and booked in to service. The staff are all welcoming and efficient.
Got a call at lunch - coil packs need replacing, due tomorrow.
I'll be going home on the bus hoping it's sorted tomorrow 🤔
Hopefully it's just bad luck.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Afternoon Mr Pearce,
Thank you for taking the time to leave your review and for your kind comments regarding our sales and service teams.
I am very sorry to hear that you experienced an issue so soon after collecting your vehicle. We completely understand how disappointing and inconvenient this must have been.
Please be assured that we are treating this as a priority, and the required coil pack parts are due to arrive tomorrow so that we can get you back on the road as quickly as possible. We are hopeful this is simply an unfortunate case of bad luck and that the repair will resolve the issue promptly.
If you have any further questions or concerns in the meantime, please do not hesitate to contact Tom Duffy, Sales Manager, on 01332 361626, who will be happy to assist.
Thank you again for your patience and understanding.
Many Thanks
Besvarelse fra Vertu Motors - Peugeot Derby
Hi there,
Thank you for your feedback. We're really pleased to hear that you found the experience pleasant to deal with. Your comments are truly appreciated.
Kind regards
Dawn
Bought a Peugeot 2008 from here
Bought a Peugeot 2008 from here. Had the pleasure of dealing with Marcus. He was so knowledgeable about the car. The car was delivered to my house when they said it would be. Really happy with the purchase and the salesman’s attention to detail.
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you for taking the time to share your experience with us.
We’re delighted to hear that you’re really happy with your Peugeot 2008 and that Marcus provided such knowledgeable and attentive service throughout the process. It’s great to know that everything ran smoothly, from his helpful guidance to the vehicle being delivered to your home exactly as promised. Marcus takes great pride in his attention to detail, so he’ll be very pleased to read your kind comments.
Thank you again for choosing us, and we hope you enjoy many happy miles in your new car.
Kind regards,
Keith
Great experience from start to finish
Great experience from start to finish. Matt Smith who dealt with our sale was attentive, professional and friendly answering our many questions about the vehicle. One of the easiest car buying experiences I've had to date!
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Adam,
Thank you for your review. It’s great to hear you had such a positive experience from start to finish and that Matt was attentive, professional, and friendly while answering all your questions. We’re delighted it was one of the easiest car‑buying experiences you’ve had.
Kind regards,
Dean
Definitely using Vertu again Rob was gem
Definitely using Vertu again, had a problem with my 3008 booked it in at derby arrived, booking in was seemless Rob was there to answer any questions
Was sent a video of the issues found and the repair costs no pressure
Before picking up my car Rob personally rang me to say that a serious RTA had closed the A38 and traffic was at a standstill and did I want them to look after my car till the following morning what great service and Rob is a credit to your company
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Mr Preece,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear about your positive experience at Vertu Peugeot Derby and that you’ll definitely be using us again.
It’s great to know that the booking‑in process was seamless and that Rob was on hand to answer all your questions and keep you fully informed throughout. Providing clear communication — including the video explanation of the issues and repair costs — and ensuring there’s never any pressure is exactly the level of service we aim to deliver.
Rob’s extra effort in personally contacting you about the road closure and offering to look after your car overnight really highlights the care our team have for our customers. Your kind words about him being a credit to the company will mean a great deal and will certainly be passed on.
Thank you again for choosing Vertu Motors and for sharing your experience. If there’s anything else we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Excellent service throughout
Having purchased a Brand new car from another dealership and having to reject it due to its many faults, I was very nervous about buying something else .
We chose Derbys Vertu Motors Peugeot
We were greeted by a lovely friendly guy at customer services who chatted with us explaining the process and then introduced us to Adam our salesman .
We sat down explained all about the problems we had previously and still encountering from Statstones
Adam listened advised us on the different finance options available to us was very knowledgeable on all cars available great sense of humour and most of all very patient
We had test runs in 2 different cars
Nothing was too much trouble and by this time we had the finance manager also running around helping Adam
Was a lovely experience with them compared to the other awful experience. Previously .
Adam was on hols for a week so Tom took over and couldn't do enough to alay my fears
I would definitely recommend this branch of vertu motors
The handover was exciting in the end and I love my new car .
I also want to say thank you to the team who answer the calls all who are so friendly polite and courteous and very helofull every time I've rung. them
Thank you to you all .
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you very much for taking the time to share such a detailed review of your experience.
We’re truly delighted to hear that the team at Vertu Motors Peugeot Derby were able to restore your confidence after what sounds like a very stressful and disappointing experience elsewhere. It’s fantastic to know that you felt welcomed from the moment you arrived, and that our customer services team helped put you at ease before introducing you to Adam.
Adam’s patience, knowledge, humour, and willingness to listen clearly made a real difference, and it’s great to hear that nothing was too much trouble – from explaining finance options to arranging multiple test drives, with support from the wider team as well. We’re also pleased that Tom was able to step in seamlessly during Adam’s holiday and continue to reassure you throughout the process.
It’s especially rewarding to know that the handover was such a positive and exciting moment and that you’re now loving your new car. Your kind comments about our telephone team being friendly, polite, and helpful every time you’ve called are also hugely appreciated and will be shared with everyone involved.
Thank you again for your recommendation and for choosing Vertu Motors. Wishing you many happy miles ahead, and please don’t hesitate to get in touch if we can help with anything in the future.
Kind regards,
Keith
Besvarelse fra Vertu Motors - Peugeot Derby
Dear Darren,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you felt very welcome and that you found the team friendly and supportive during your visit.
Your kind comments are very much appreciated and will be shared with the team at Peugeot Derby. Thank you again for choosing us.
Kind regards,
Liza
Excellent service and great choice…
Excellent service from knowledgeable staff. Good choice of cars, well prepared.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Kerry
Thank you for your excellent feedback. We're really pleased to hear you received great service from our knowledgeable staff and that you were happy with the choice of well‑prepared cars available. Your comments are truly appreciated.
Kind regards
Dawn
Wahid is awesome :)
Wahid made the whole experience of getting a car enjoyable. He treated my situation with complete empathy and understanding. Very professional from start to finish.
Finally got a car and collecting it today :)
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi there,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that Wahid made your experience at Vertu Peugeot Derby such an enjoyable one.
It’s fantastic to know that he approached your situation with empathy, understanding and professionalism from start to finish. We’re so pleased he was able to support you in finding the right car — and even more excited that you’re collecting it today!
Thank you again for choosing Vertu Motors. We hope you absolutely love your new car.
Kind regards,
Liza.
As soon as I arrived I was treated with…
As soon as I arrived I was treated with respect and the staff were very polite and patient with me thankyou for a lovely experience
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you for sharing your feedback. I’m delighted to hear that you were treated with respect from the moment you arrived and that the team were polite and patient throughout your visit. It’s wonderful to know you had such a lovely experience.
Kind regards,
Matthew
First class from start to finish,Adam…
First class from start to finish,Adam dealt with us and he did an excellent job,,
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Julie,
Thank you for the brilliant 5‑star review. It’s great to hear everything was first class from start to finish. Adam will be really pleased to know he did an excellent job looking after you.
Kind regards,
Kerry
Fab dealership
Fab dealership. They go above and beyond. Huge shoutout to Adam who guided us through our purchase.
No pushy salespeople. Everyone my husband spoke to was kind and helpful.
Worth the 2 hour trip each way for such a lovely car and helpful staff.
Would highly recommend them and would not hesitate to use them in the future. Thank you Vertu Derby
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Becky ,
Thank you so much for such a fantastic review. I’m really pleased to hear your experience at Peugeot Derby was so positive. It’s great to know the team went above and beyond for you, and that Adam guided you through your purchase in such a supportive and reassuring way.
It’s brilliant that you felt no pressure at any point, and even better that everyone you and your husband spoke to was kind and helpful — that’s exactly the experience we want every customer to have.
Travelling two hours each way is a big commitment, so it’s wonderful to hear it was worth the journey for both the car and the service you received. Your recommendation means a lot, and it’s lovely to know you’d happily visit again in the future.
Thank you once again for your kind words, Becky.
Kind regards,
Dean
10/10 as always
Never pushed or forced a sale. Went through every option in detail. Well looked after throughout with constant communication
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you, Dan, for taking the time to leave this excellent 5‑star review.
We’re really pleased to hear that your experience at Peugeot Derby was so positive. It’s great to know you never felt pushed or pressured at any stage, and that every option was clearly explained in detail. Providing transparent guidance and a relaxed environment is something the team pride themselves on, so your feedback is greatly appreciated.
We’re also glad to hear you felt well looked after throughout, with consistent communication from the team.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
The salesman lacked experience in…
The salesman lacked experience in selling as there was lack of communication! Nobody had a clue where my car was when I enquired, 7 weeks later I had to go into virtu Derby to ask if it had arrived. The salesman had left me a message saying he had booked me in for the 9th of March but with no more info only thathe was on leave for three weeks. So when I enquired about my car to another salesman there was no information passed on. Credit to them they did get the car ready for me on the 9th and I'm very happy with it.
I really don't understand when you order your car they don't really no where it is...
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon,
Thank you for sharing your feedback. I'm really sorry to hear about your experience. If you’d like to discuss this further, please contact our Sales Manager, Thomas Duffy, at thomas.duffy2@bristolstreet.co.uk, and he’ll be happy to help.
Kind regards,
Dean
Excellent customer service
Changing my car for the first time in ten years and saw a trade-in for sale at Peugeot Derby. After thorough checks of the vehicle inside and out and a test drive, this and all the sale procedures were efficiently and patiently handled by salesman Wahid.
Five days later the car was delivered. Two months on and I'm very pleased with the car. Thank you Wahid.
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Fred,
Thank you for taking the time to leave such a thoughtful 5-star review. We’re really pleased to hear that your experience at Peugeot Derby was so positive, especially as this was your first time changing your car in ten years. It’s great to know that Wahid supported you throughout the entire process with efficiency and patience, from thoroughly checking the vehicle and arranging your test drive to handling all the sales procedures smoothly.
We’re delighted that your car was delivered promptly and that, two months on, you’re still very pleased with it. Your kind words will mean a lot to Wahid and the team.
Kind regards,
Liza
Excellent service
Very happy with the advice and professional help the way i was treated made me feel great after driving away 5☆from me highly recommend
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Amanda,
Thank you for leaving such a wonderful 5‑star review. We’re delighted to hear that the advice and professional help you received made such a positive impact on your experience. It’s fantastic to know you drove away feeling great — that’s exactly what we aim for with every customer.
We truly appreciate your recommendation and are so pleased you’re happy with the service you received.
Kind regards,
Liza
We had a pleasant hassle free…
We had a pleasant hassle free experience. From our first phone call the purchase of the car went very smoothly. Our sales advisor was Harry who was very efficient and extremely easy to deal with. We would not hesitate to buy a car from Vertu peugot in Derby again.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Craig,
Thank you for the brilliant 5‑star review. It’s great to hear how smooth and hassle‑free the whole experience was, right from your first phone call. Harry will be really pleased to know his efficiency and easygoing approach made everything straightforward for you. We truly appreciate your confidence in us and your willingness to return in the future.
Kind regards,
Kerry
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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