My experience at vertu derby with Marcus Ahmed was first class ,thankyou for taking the time to explain everything to me about the car and for an easy transaction from first looking at the car to pick... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant service throughout Adam from Derby made sure everything was taken care of and took the time to make sure we had an understanding of what we was getting and how it works
Virksomheden har svaret
Harry and the team at Peugeot Derby guided us through buying a new car and were professional, courteous and respectful throughout. Harry was a pleasure to deal with and the service was exceptional, go... Se mere
Virksomheden har svaret
Bought a used car. Did a test drive, liked the car and sales staff were all friendly. car was recently MOTd and Vertu had serviced it. Was unable to get the finance as per the advert due to the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Peugeot Derby
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Storbritannien
- 0344 659 4350
4,6
Fremragende
48 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service throughout Adam from…
Brilliant service throughout Adam from Derby made sure everything was taken care of and took the time to make sure we had an understanding of what we was getting and how it works
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Chris,
Thank you for your great feedback, it’s fantastic to hear Adam took the time to make everything clear and ensure the whole experience was well taken care of.
Kind regards,
Dean
My experience at vertu derby with…Marcus Ahmed
My experience at vertu derby with Marcus Ahmed was first class ,thankyou for taking the time to explain everything to me about the car and for an easy transaction from first looking at the car to picking up the car ,it drives wonderfully and I’m very happy with it,so thankyou again for your professionalism.tilly Harrison
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Tilly,
Thank you for your fantastic feedback, it’s great to hear Marcus provided such a clear and professional experience and made everything easy from start to finish. We’re delighted you’re so happy with your car.
Kind regards,
Dean
Matthew S and Vertu✨
Matthew was incredibly nice, respectful, and friendly throughout the entire process. He took the time to answer all of our questions, no matter how many times we asked, and always made sure we understood everything clearly. He provided helpful suggestions, offered clarifications when needed, and wasn’t afraid to ask management for additional information to ensure we received the most accurate answers possible.
His willingness to help and genuine customer-focused attitude made the experience enjoyable and stress-free. It was a 10 out of 10 experience, and I would highly recommend both Matthew and Vertu to anyone looking to purchase a car.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Chizim,
Thank you for such a detailed and positive review. It’s great to hear how welcoming and supportive Matthew was throughout your experience, taking the time to answer every question and make sure everything was clear. We’re delighted he made the process smooth, informative and enjoyable for you.
We really appreciate your recommendation and are pleased everything lived up to a 10 out of 10 experience.
Kind regards,
Dean
Purchased a 3008 from vertu derby
Purchased a 3008 from vertu derby, very quick got my car within 4 days, Adam was great and talked me through the process recommended thank you
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you for your great feedback. We’re delighted to hear that your purchase was completed so quickly and that Adam provided such helpful guidance throughout the process.
We really appreciate your recommendation and hope you enjoy your new 3008.
Kind regards,
Matthew
I went in to have my car serviced on…
I went in to have my car serviced on 13/04/2026, unfortunately I had a 2 hour wait for this procedure. I had no problem with this and the service was completed within the 2 hours. With a lot of time on my hands, I thought that a walk round the showroom/ forecourt and view what was on offer. I spoke to Marcus whilst I was there and came out owning a new car. I picked it up on 21//04/2026. Marcus kept me up to date with everything from initial order to picking it up. Whilst Marcus is a novice salesman for Vertu Peugeot, I found that he was very pleasant and friendly, and knowledgeable. No pressure selling at all.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon William,
Thank you for your review. It’s great to hear that your service visit led to such a positive and unexpected outcome. We’re pleased Marcus kept you well informed throughout and provided a friendly, knowledgeable, and pressure‑free experience as you chose your new car.
Kind regards,
Dean
Fantastic service
Hassle free service which was professional and such a fast process. Highly recommend.
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Zoe,
Thank you for your great feedback. It’s fantastic to hear everything was hassle-free, fast and professional, making the whole process so straightforward for you.
We really appreciate your recommendation and you taking the time to share your experience.
Kind regards,
Dean
Top Service
Harry and the team at Peugeot Derby guided us through buying a new car and were professional, courteous and respectful throughout. Harry was a pleasure to deal with and the service was exceptional, going above and beyond to ensure we were looked after. Thank you.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Chris,
Thank you for your review. It’s great to hear that Harry and the team provided such professional, courteous, and respectful support throughout the process. Going above and beyond to ensure you felt well looked after really makes a difference, and we’re delighted you had such an exceptional experience.
Kind regards,
Dean
No hard sale
No hard sale, Matt Smith was informative and easy to talk to, in fact all the staff were friendly and made you feel there was no pressure to buy.... but i did lol
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Anthony,
Thank you for your fantastic review! We’re so pleased to hear you had such a relaxed and positive experience with us at Peugeot Derby.
It’s great to know Matt Smith was informative and easy to talk to, and that the whole team made you feel comfortable with no pressure — even if you did decide to buy in the end! 😊
We’ll be sure to pass on your kind words to Matt and the team. Thank you again for choosing Vertu!
Kind regards,
Kerry
Everything went very smoothly and I’d…
Everything went very smoothly and I’d like to congratulate the young man on his first day selling his first car
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Paul,
Thank you for your fantastic 5-star review! We’re delighted to hear that everything went smoothly with your experience at Peugeot Derby.
It’s especially great to know that your purchase was such a positive one for the member of the team on their first day—what a brilliant way to start! Your kind words will mean a lot to them and the wider team.
We really appreciate you taking the time to share your feedback.
Kind regards,
Kerry
Vertu Peugeot Derby. First rate experience.
Saw a vehicle I was interested in on the web and contacted the Derby branch. Reserved the vehicle and went to view it a couple of days later. Matthew,the sales person was very helpful and did me a walk around video of the car concentrating on the areas of particular interest to myself. On the day of the viewing he sent me another message to advise that the vehicle was all prepped & fuelled for a test drive. I really liked the car when I saw it and a test drive sealed the deal. Negotiations ensued relating to trading in my existing vehicle and a range of options were offered on the new car (warranty, insurance's, Diamond Bright etc) and a deal was done. I was very happy with the whole experience. All the staff we dealt with where polite and helpful. We were offered drinks and made to feel quite relaxed. I would certainly recommend Vertu and would have no hesitation in returning to purchase a vehicle off them again in the future. As it stands at the moment I found the car I was after with the spec and colour that I liked,with minimal fuss . I found the completion of the paperwork straight forward with Matt's help and he even explained to me what I needed to do to sort my private number plate as I had never swapped it over to a new vehicle.
Thanks to all I dealt with at Vertu it was an enjoyable experience (and the new car is GREAT!)
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Matthew and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Dawn
Bought a used car. Mixed feelings so far
Bought a used car.
Did a test drive, liked the car and sales staff were all friendly. car was recently MOTd and Vertu had serviced it.
Was unable to get the finance as per the advert due to the age of the car so worked out more per month so I arranged my own finance and sold my old car.
Arranged to collect the new used car, signed everything off and drove of home.
Unfortunately the car seemed to be misfiring. After a repair and still experiencing misfiring I decided to take a refund.
The sales and service staff all gave a good experience and refunds have been processed with no quibbles.
Just waiting for V5 for final cancellation.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Afternoon Mr Pearce,
Thank you for taking the time to leave your review and for your kind comments regarding our sales and service teams.
I am very sorry to hear that you experienced an issue so soon after collecting your vehicle. We completely understand how disappointing and inconvenient this must have been.
Please be assured that we are treating this as a priority, and the required coil pack parts are due to arrive tomorrow so that we can get you back on the road as quickly as possible. We are hopeful this is simply an unfortunate case of bad luck and that the repair will resolve the issue promptly.
If you have any further questions or concerns in the meantime, please do not hesitate to contact Tom Duffy, Sales Manager, on 01332 361626, who will be happy to assist.
Thank you again for your patience and understanding.
Many Thanks
Besvarelse fra Vertu Motors - Peugeot Derby
Hi there,
Thank you for your feedback. We're really pleased to hear that you found the experience pleasant to deal with. Your comments are truly appreciated.
Kind regards
Dawn
Bought a Peugeot 2008 from here
Bought a Peugeot 2008 from here. Had the pleasure of dealing with Marcus. He was so knowledgeable about the car. The car was delivered to my house when they said it would be. Really happy with the purchase and the salesman’s attention to detail.
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you for taking the time to share your experience with us.
We’re delighted to hear that you’re really happy with your Peugeot 2008 and that Marcus provided such knowledgeable and attentive service throughout the process. It’s great to know that everything ran smoothly, from his helpful guidance to the vehicle being delivered to your home exactly as promised. Marcus takes great pride in his attention to detail, so he’ll be very pleased to read your kind comments.
Thank you again for choosing us, and we hope you enjoy many happy miles in your new car.
Kind regards,
Keith
Great experience from start to finish
Great experience from start to finish. Matt Smith who dealt with our sale was attentive, professional and friendly answering our many questions about the vehicle. One of the easiest car buying experiences I've had to date!
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Good afternoon Adam,
Thank you for your review. It’s great to hear you had such a positive experience from start to finish and that Matt was attentive, professional, and friendly while answering all your questions. We’re delighted it was one of the easiest car‑buying experiences you’ve had.
Kind regards,
Dean
Definitely using Vertu again Rob was gem
Definitely using Vertu again, had a problem with my 3008 booked it in at derby arrived, booking in was seemless Rob was there to answer any questions
Was sent a video of the issues found and the repair costs no pressure
Before picking up my car Rob personally rang me to say that a serious RTA had closed the A38 and traffic was at a standstill and did I want them to look after my car till the following morning what great service and Rob is a credit to your company
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Mr Preece,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear about your positive experience at Vertu Peugeot Derby and that you’ll definitely be using us again.
It’s great to know that the booking‑in process was seamless and that Rob was on hand to answer all your questions and keep you fully informed throughout. Providing clear communication — including the video explanation of the issues and repair costs — and ensuring there’s never any pressure is exactly the level of service we aim to deliver.
Rob’s extra effort in personally contacting you about the road closure and offering to look after your car overnight really highlights the care our team have for our customers. Your kind words about him being a credit to the company will mean a great deal and will certainly be passed on.
Thank you again for choosing Vertu Motors and for sharing your experience. If there’s anything else we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Excellent service throughout
Having purchased a Brand new car from another dealership and having to reject it due to its many faults, I was very nervous about buying something else .
We chose Derbys Vertu Motors Peugeot
We were greeted by a lovely friendly guy at customer services who chatted with us explaining the process and then introduced us to Adam our salesman .
We sat down explained all about the problems we had previously and still encountering from Statstones
Adam listened advised us on the different finance options available to us was very knowledgeable on all cars available great sense of humour and most of all very patient
We had test runs in 2 different cars
Nothing was too much trouble and by this time we had the finance manager also running around helping Adam
Was a lovely experience with them compared to the other awful experience. Previously .
Adam was on hols for a week so Tom took over and couldn't do enough to alay my fears
I would definitely recommend this branch of vertu motors
The handover was exciting in the end and I love my new car .
I also want to say thank you to the team who answer the calls all who are so friendly polite and courteous and very helofull every time I've rung. them
Thank you to you all .
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Thank you very much for taking the time to share such a detailed review of your experience.
We’re truly delighted to hear that the team at Vertu Motors Peugeot Derby were able to restore your confidence after what sounds like a very stressful and disappointing experience elsewhere. It’s fantastic to know that you felt welcomed from the moment you arrived, and that our customer services team helped put you at ease before introducing you to Adam.
Adam’s patience, knowledge, humour, and willingness to listen clearly made a real difference, and it’s great to hear that nothing was too much trouble – from explaining finance options to arranging multiple test drives, with support from the wider team as well. We’re also pleased that Tom was able to step in seamlessly during Adam’s holiday and continue to reassure you throughout the process.
It’s especially rewarding to know that the handover was such a positive and exciting moment and that you’re now loving your new car. Your kind comments about our telephone team being friendly, polite, and helpful every time you’ve called are also hugely appreciated and will be shared with everyone involved.
Thank you again for your recommendation and for choosing Vertu Motors. Wishing you many happy miles ahead, and please don’t hesitate to get in touch if we can help with anything in the future.
Kind regards,
Keith
Besvarelse fra Vertu Motors - Peugeot Derby
Dear Darren,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you felt very welcome and that you found the team friendly and supportive during your visit.
Your kind comments are very much appreciated and will be shared with the team at Peugeot Derby. Thank you again for choosing us.
Kind regards,
Liza
Excellent service and great choice…
Excellent service from knowledgeable staff. Good choice of cars, well prepared.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Kerry
Thank you for your excellent feedback. We're really pleased to hear you received great service from our knowledgeable staff and that you were happy with the choice of well‑prepared cars available. Your comments are truly appreciated.
Kind regards
Dawn
Wahid is awesome :)
Wahid made the whole experience of getting a car enjoyable. He treated my situation with complete empathy and understanding. Very professional from start to finish.
Finally got a car and collecting it today :)
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi there,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that Wahid made your experience at Vertu Peugeot Derby such an enjoyable one.
It’s fantastic to know that he approached your situation with empathy, understanding and professionalism from start to finish. We’re so pleased he was able to support you in finding the right car — and even more excited that you’re collecting it today!
Thank you again for choosing Vertu Motors. We hope you absolutely love your new car.
Kind regards,
Liza.
First class from start to finish,Adam…
First class from start to finish,Adam dealt with us and he did an excellent job,,
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Derby
Hi Julie,
Thank you for the brilliant 5‑star review. It’s great to hear everything was first class from start to finish. Adam will be really pleased to know he did an excellent job looking after you.
Kind regards,
Kerry
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.