From initial viewing through to collecting the car all staff were first class, no sales pressure placed at all, we were allowed to take our time to view and test drive. Car was all ready for collec... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience with Vertu and Kelson who is one of the sales advisors in Edinburgh West done everything possible to make things as easy as possible and straight forward he couldn’t have done... Se mere
Virksomheden har svaret
My i20 was in for its first service today, dropped of at 8.00am , health check video sent , service done, complimentary valet , back up call to say it was ready, done dusted and spotlessly clean and... Se mere
Virksomheden har svaret
Really good service from first showroom visit to handover of vehicle. There was no pressure sales and everything was made clear. Things didn't go smoothly but the team stepped up and resolved the is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Kontaktoplysninger
Calder Road 390, EH11 4AS, Edinburgh, Lothain, Storbritannien
- 0344 659 7987
4,6
Fremragende
104 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly recommend
I'm really pleased Dale came out to me when I first arrived on the forecourt. His professionalism and customer focus shines through within minutes. He was immensely patient with my unsure requirements and demands. I was given the opportunity to test drive a car that I thought I really wanted very quickly, but then decided that's not the car for me. Dale then went through my demands again and searched to find me the ideal car.
After agreeing to the purchase of the car, there were some points where I think customer contact could have been better, but in all honesty customer service seems to be becoming a very rapidly dying commodity everywhere these days.
During my search I went to quite a lot of different places and still think Dale's attitude was the best of them all, and I hope to be able to use his services when I'm next searching for a vehicle.
I should also give a wee mention to Dale's manager, Darren who gave me some very welcome assurances again with a highly professional attitude when I had a small issue.
Highly recommended
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Hyundai Edinburgh West
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Second time visiting
Second time visiting Junior at Hyundai and he has helped us out both times greatly. Super service by Junior and the team, we will certainly be back when we need another car. We also don’t hesitate to recommend Junior and the team to anyone looking for a new car.
1. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Hyundai Edinburgh West
Hi Rosemary, Thank you so much for your kind words! We are so happy to hear that Junior was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
I’m so happy I got my car from that…
I’m so happy I got my car from that company, the staffs are really amazing. Kudos to you all.
27. februar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.