Went in to Vertu Ford Stafford looking to purchase a second hand car. We were met by Royston who was very friendly, knowledgable and courteous. He helped me purchase the appropriate vehicle for my req... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Let me start by saying that I hate buying cars. But Darryl at Vertu Stafford took up the challenge of making the entire process as simple and hassle free as possible - and did brilliantly. Easy to w... Se mere
Virksomheden har svaret
Darryl was so helpful as we chose our new car. I had never driven an automatic car before and he patiently explained how to drive the automatic and how the electric, fuel ratio worked. He took tim... Se mere
Virksomheden har svaret
We approached Vertu Stafford with regards to a Motability car. Damian Boote their specialist was very friendly, knowledgeable and efficient. He arranged a test drive for us and as we liked the car we... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Ford Stafford
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Stone Road, ST16 2RA, Stafford, Stafforshire, Storbritannien
- 0344 659 0042
4,4
Fremragende
41 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service
I've used 3 dealerships over a few yrs and found not 1 has a good customer service ethos. Ive tried this last week buying a car from vertu stafford. I went in there dealership on a Saturday done the deal or so I thought was supposed collect car following Saturday only to find out on the Friday they hadn't even bothered to sort the paperwork out. I had tried contacting them numerous times In the week to no avail. I find bristol street motors as it was called now know as vertu are lacking on there customer service on a serious scale.? I canceled my application on the Friday went to a competitor on the Saturday namely TC Harrison and brought 1 from them same model in 1 day. I would never go bk to vertu again I find them seriously lacking as a ford dealer .it makes no difference to me as I will never use vertu again the only positive thing was the service lad who sorted my issue todo with my mot was first class his name was Jake wot a great help he was . Unfortunately I wnt even use vertu to service my cars at all as uve lost me as a customer I dnt rate ur company as worth bothering with I will stay as a customer to TC Harrison as they know how to look after there customer many thanks
30. august 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Ford Stafford
Good morning Nigel. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. I will be in touch shortly to discuss your concerns in full, Kind regards, Lee Barnes, General Manager
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