Vertu Motors - BMW York Anmeldelser 

Everything about the entire process of choosing, purchasing (via PCP) and getting my new car has been seamless. Shane Gough was very helpful, answering all my questions and not being at all pushy about a sale. He sent me a useful video of the car and guided me through what I needed to do after I had decided it was the one for me. Very easy to deal with and nice too.
Matt, who delivered the car, was also extremely on the ball and proactive in making sure the process was smooth. Cannot fault a single thing. Thank you!

Great service from Carl from start to finish.

Becky the fantastic salesperson is super friendly and efficient and makes the process of buying a car a brilliant experience

I always find the staff especially Ben.very helpful and friendly. It was just rushed too much when I collected my new car.My appointment was late.And because I cannot drive in the dark anymore I needed to get back home

well done Jack - you made the whole process easy and super transparent and went above and beyond to help me navigate buying a new car at a very busy time for my business - well done!!!!

Ben was very helpful, he sent me a video of the car before I went to see it and took time to explain everything . He listened to my needs and requests. The test drive was on a decent route so I could get a feel for the car. Nothing felt rushed and I was happy with the car purchase experience.

Amazing service. Benjamin Ray was FAB, helped me purchase the car from the other side of the world and ensured everything was in place for my return. Can't recommend enough. I love my car 🚗

Very efficient and friendly service. Plenty of choice and cars prepared to a high standard. All questions answered by very knowledgeable team.

Service was faultless, car delivered without any problems and kept us informed of stuff throughout.

As usual Jessica Bright from Vertu Renault in York, went out of her way as always to make sure the purchase of my new vehicle Suzuki Swace went smoothly. Thankyou very much Jessica. 👏👏

10/10 Experience

When I arrived at BMW York I inquired about looking at a few cars. Tim was very accommodating with this and was not bothered about showing me the different cars that I wanted to view and made the transition from viewing to test driving seamless. Whilst on the test drive Tim was brilliant as he allowed me to drive the car in the sense that I was not bombarded by sales pitches I was able to drive the car and trust get a feel for the car and if it was what I was wanting. Tim was able to tell me about the car and its features whilst on the test drive but without being overwhelming. I was extremely happy with the car and put down a reserve so that I could go home and work out the figures and felt under no obligation to purchase. I returned later that day to put a deposit down on the car and arranged for pickup the following week. On the day of collection I was shown to my car by Tim to make sure I was happy with the car as I had noticed some touch up points. The paperwork was explained the process simple, easy and then once everything was signed I was taken back to my car and was then helped to set up my driver profile, phone both bluetooth and CarPlay as well as all of the controls being shown and explained. I was also made aware that any issues I was more than welcome to come back to discuss them and be helped so even though the sale was complete and was at its end the help that would be provide to me had not. Both BMW York and Tim were incredible, 10/10.

Great service from Cameron, great sense of humour. From the test drive, right through to the handover of my new mini, couldn't be happier. Thank you Vertu 🤗

Excellent buying experience at Vertu, as always! Carl was brilliant throughout, no pressure sales, great communication & professional. Very happy customer, would highly recommend. I love my new mini, thank you!

I’m very happy both with my first ever Mini and with the service I received from Cameron within the dealership. Cameron gave full explanations through each step of the process and was able to answer my questions with a good depth of knowledge. His manager Lucy was also pleasant and supportive to me and this was appreciated.

Excellent service from start to finish. Very pleased with the new mini cooper 5 door and the excellent service we received from Stacy Booth was just perfect, not pushy at all, just friendly, efficient, patient and informative throughout - many thanks 👍

Amazing experience, really personable and and helpful team! Shout out to Cam & Chris who really made it happen! Loving my new car that they turned around in a matter of days from the showroom!

They make it very hard to say no to a good deal! Will 1000% be going back to them next time I need a new car!

Excellent service, Colby went out of his way to ensure that I had a great test drive. The after purchase back up was very good too.

What a lovely bunch of people! Cameron sold me my new used mini. Cameron was just so lovely, not pushing and very knowledgeable. He was so friendly and didn’t do the hard sell. Nothing was a problem helping me set up the mini app and helping me get ready to set off in my new car. We also meet Ben who was just as friendly. Great team! Great cars! Happy customer 😊

I had a great experience from the team at Vertu from all members of the staff in choosing my new car, and a huge thank you in particular to Denholm in his help and patience in getting me into my lovely new M2.