I'd incorrectly priced and placed an order with Verona. Amber, the sales lady there, rang me to point out my error and to confirm the correct price and quantities I required. Fantastic service receive... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lewis, a member of your sale support team provided excellent service. Helped immensely with a difficult order and came through. Followed up with multiple calls to ensure everything ran smoothly. Coul... Se mere
Virksomheden har svaret
Started using Verona again after meeting our Senior Business Development Manager Bekki at our new showroom open party . Products are a great price , we now have a tile solution for every budget... Se mere
Virksomheden har svaret
I've been dealing with James at Verona for a while now, and he’s consistently been a standout. He’s incredibly attentive, always makes sure my orders are spot on, and goes the extra mile to help w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are proud to have grown to become one of the UK’s leading distributor of tiles, mosaics, outdoor porcelain and flooring since we were founded in 2001. Our vision is to continually evolve our product offering, delivering stylish, innovative ranges that never compromise on quality, supported by an excellent level of service and customer support as well as the best in marketing and merchandising support that the industry has to offer.
Kontaktoplysninger
Lumina, Park Approach,, LS15 8GB, Leeds, Storbritannien
- 0113 244 4984
- sales@veronagroup.co.uk
- veronagroup.co.uk
4,5
Fremragende
78 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hi I put Verona flooring all through my…
Hi I put Verona flooring all through my house , our kitchen is south facing and over summer the flooring bowed we complained through their dealer in Wakefield and got zero joy or concern, I had no option to be about 700 pounds worth of flooring as the whole of down floor was with same flooring, this summer the same thing happened, I again complained to their agent t and again no concern at all from Verona the agent in Wakefield I must add was very good absolutely gutted avoid like the plague. Answer to your query - I bought from Dean Palmer your agent in Wakefield parcel cream, he had seen the flooring on both occasions complained to your local salesman who rejected the complaint completely without even seeing it for himself
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi Ajay Sharma,
We’re really sorry to hear about the issues you’ve experienced with your flooring.
We’ve tried to locate a third-party reseller order under the details provided, but unfortunately, we haven’t been able to find any matching information in our system. To help us investigate this properly, could you please confirm the name of the business you purchased the flooring from, or reach out directly to that retailer?
Once we have the name of the business or any proof of purchase, we can open an investigation with the independent retailer and review the matter further with the relevant dealer to see how we can help.
We appreciate you bringing this to our attention and would really like the opportunity to resolve it for you.
Kind Regards
Paige Wright
Sales Support Team
George was very helpful today
George was very helpful today! Fast turnaround on a replacement for a damaged pack of flooring - great service
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to George.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
I deal a lot with Verona and sales…
I deal a lot with Verona and sales support team are always very helpful and supportive. However Today James went above and beyond for me today to help me with my orders, he gave me constant reassurance and negotiated me well through a slight issue with delivery which is now resolved
Thanks James and the sales Support team
Jack
Old Swan Tiles
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi Jack,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to James.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Fantastic supplier
Fantastic supplier. Second to none. Great prices and delivery options. Amazing portfolio of tiles as well as adhesives and grouts. Bekki the sales manager for the south west is professional and efficient beyond her years as well as being such a lovely person.
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to Bekki.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Harry @ verona is an outstanding…
Harry @ verona is an outstanding salesman . Like all of the other members of the verona team he is very helpfull and always on time with my orders . Nothing is ever an issue and the service is excellent .
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
All Verona stuff are very helpful
All Verona stuff are very helpful. Deliveries are on time, no problems at all. Highly recommended.
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are happy with the service that you have experienced.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are happy with the service that you recevied from Lewis, we will be sure to share your feedback with him.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Lewis was very helpful.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with the service that you recevied from Lewis, we will be sure to share your feedback with him.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Very efficient response
Very efficient response, with all deliveries on time. Thank you to your team for excellent customer service and quick turnaround. Much appreciated!
Kind Regards
Craig from JK Tiling!
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are happy with the service that we offer, thank you for sharing these kind words with us!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Great customer service
Great customer service, responsive and efficient!
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with the service that we offer!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Excellent customer service
Excellent customer service, speedy response. Nothing too much trouble. Specifically Harry and Ellie.
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our customer service and we will be sure to share your kind words with Harry and Ellie.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Easy Experience and Helpful Staff
We place mulitple orders with them and it is always a pain free experience. Deliveries are quick compared to other companies and if any issues arise Ellie and Harry there are always ready to help resolve it.
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are pleased with the service and we will be sure to share your kind words with Ellie and Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
first rate company
every time we order tiles they are here within 2 days
if there is a problem verona are in contact with us straight away delivery's are always well wrapped and no damages
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with our service!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Spot On
Since dealing with Verona Group to get our wall & floor tiles, it has been nothing but straightforward. I order the tiles and they are delivered on time and protected from adverse weather really well.
Ellie, Harry and the rest of the sales team are a pleasure to deal with and make it really easy.
I would highly recommend.
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are pleased with the service that we offer and we will pass on your kind words to Ellie, Harry and the rest of the sales team.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Great service from Ellie Leanne and…
Great service from Ellie Leanne and Harry
We work with these guys everyday day placing orders
And there service levels are brilliant
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are happy to hear that you are pleased with our service and we will pass on your kind words to Ellie, Leanne and Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Verona are such a great company to deal…
Verona are such a great company to deal with, everything runs very smoothly from start to finish. When we place an order it's dealt with immediately, as are any queries, so we don't have to wait and wonder what is happening. The deliveries run well, and all paperwork is kept up to date, we know where we are up to at all times and their efficiency saves us so much time! In particular we deal with Ellie, Leanne, Harry, Amber and Natalie in sales, and Gareth and Dominic on the accounts side of things. Whenever I email or call I receive an immediate response which makes a huge difference to the running of our business. Well done everyone, keep doing what you're doing!
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are so happy to hear that you are pleased with the service that we offer and we will pass on your kind words to all named!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Great service promt delivery Ellie and…
Great service promt delivery Ellie and Nathan both excellent at there jobs and a pleasure to deal with highly recommended
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with the service here at Verona and we will pass on your kind words to both Ellie and Nathan.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Extremely efficient customer service…
Extremely efficient customer service Ellie & Harry on the ball,Deliveries on time and well packed.
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with our service and we will pass on your kind words to both Ellie and Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Verona supply and delivery
Verona have delivered our materials on time with no issues and there service has been top quality.
from strart to finish they have been excellent
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Service is outstanding
Service is outstanding! Timely delivery and great prices. Rebecca Garlick, their Senior Business Development manager is most certainly a great asset to Verona and I am grateful for her professionalism and helpfulness, as it makes business so much easier.
14. maj 2024
Uopfordret anmeldelse
Besvarelse fra Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are pleased with the service that you receive from us and from your Sales Rep Bekki and we will pass on your kind words. We're sorry that we didn't reply sooner, we're not sure why we didn't see this.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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