Velocityautohaus Anmeldelser 

47
•
TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Honest, knowledgeable and friendly. Adam’s approach to selling cars was brilliant. Not pushy, excellent rapport building, very patient and most importantly knew his stuff. It’s somewhat of a rarit... Se mere

Bedømt til 5 ud af 5 stjerner

An absolutely seamless process. I would recommend Velocity Autohaus to anyone looking to buy a car - Adam was very helpful in helping me find exactly what i was looking for and I couldn’t be happier!... Se mere

Bedømt til 1 ud af 5 stjerner

Velocity committed to buying my car through Motorway. The two brothers then lied to my face to knock down the sale price and used dishonest tactics to pressure me to accept their offer. They have no... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

What an amazing experience !!! Adam was genuinely so helpful and really accommodating. The service provided was professional. Would definitely recommend to everyone I know and will definitely be doing... Se mere

Virksomhedsoplysninger

  1. Brugtvognsforhandler
  2. også i
  3. Mekaniker
  4. Pladeværksted

Skrevet af virksomheden

At Velocity Autohaus, we take pride in offering a premium and personalized experience in the world of performance and luxury cars. With over a decade of expertise, we have built a reputation for our meticulous attention to detail, efficiency, and commitment to excellence. Our dedication to quality ensures that every vehicle we offer meets the highest standards, making us a trusted choice for enthusiasts and collectors alike. Our commitment to quality and customer satisfaction has led to a loyal client base, with the majority of our business coming from repeat customers and referrals. Once you work with us, we believe you'll understand why. We specialize in sourcing factory-original, low-mileage, high-specification examples of the most sought-after cars. Every vehicle in our collection is carefully selected, purchased directly from owners through trusted recommendations and repeat customers. Unlike many dealerships, we own every car in our inventory, ensuring that each one is ready for immediate ownership. Our in-depth knowledge of each vehicle allows us to provide detailed insights into its history, maintenance, and overall condition. We take the time to discuss each car’s care with its previous owner, so when you reach out to us, you can expect a thorough and transparent conversation about every aspect of the car you’re interested in. Due to the exceptional quality of our inventory, our cars naturally attract significant interest. As an exclusive boutique-style dealership, we operate by appointment only, dedicating our time to sourcing the finest vehicles, presenting them to the highest standards, and offering a personalized experience to genuine buyers. We look forward to helping you find the perfect car. Feel free to get in touch with us to discuss your requirements.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

47 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(47)

30 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

An absolutely seamless process

An absolutely seamless process. I would recommend Velocity Autohaus to anyone looking to buy a car - Adam was very helpful in helping me find exactly what i was looking for and I couldn’t be happier!

28. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent approach to selling cars

Honest, knowledgeable and friendly. Adam’s approach to selling cars was brilliant. Not pushy, excellent rapport building, very patient and most importantly knew his stuff. It’s somewhat of a rarity to meet an honest sales person, however Adam was exactly that.

Happy with my purchase. I would definitely recommend Velocity Autohaus to anyone I know looking to buy a car.

Keep up the good work and all the best for your bright future ahead.

29. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought a car form this company 4…

I bought a car form this company 4 months ago still yet to receive a log book I ask them to tax the car for me when I bought the car car has no tax on it worst company I ever been with they don’t respond refuse to solve this issue do not buy cars form here

31. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What an amazing experience !!

What an amazing experience !!! Adam was genuinely so helpful and really accommodating. The service provided was professional. Would definitely recommend to everyone I know and will definitely be doing business with Adam again. Amazing team and amazing customer service. I love my new car I bought from them. Have had absolutely no issues at all.

20. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Unmatched Quality and Incredible…

Unmatched Quality and Incredible Service!
​I recently purchased my Mercedes E220d Cabriolet from Velocity Autohaus, and I couldn't be happier with the entire experience.

​This isn't your typical dealership where cars are swept up from auctions and flipped quickly for profit. Every single car in their stock is of exceptionally high quality. They come with a brand-new 12-month MOT, and it’s clear that absolutely no expense is spared in preparing these vehicles for new owners, my E220d was cleaned and detailed to an extremely high standard.

​A special shoutout to Adam, who was helpful every step of the way:

​Above & Beyond: He went out of his way to stay open late just so I could finalize the purchase.

​Seamless Communication: We kept in touch via WhatsApp throughout the entire sales process, which made everything effortless and transparent.

​Outstanding Aftercare: Even a few days after I took the car home, Adam reached out to check in and make sure everything was performing to my expectations.

​I would highly recommend Velocity Autohaus to anyone looking for a top-tier vehicle and a genuinely customer-focused buying experience. I will certainly be using them again in the future.

​Thanks again, Adam and the team!

29. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had an excellent experience…

I had an excellent experience purchasing my car from Velocity Autohaus, and I especially want to thank Mr. Adam for his outstanding service. The vehicle was exactly as described, in immaculate condition, and the whole transaction was handled efficiently and professionally.
I would highly recommend Velocity Autohaus to anyone looking for a quality vehicle and first-class customer service. Thank you again, Mr. Adam, for making this such a positive experience.

23. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Velocity Autohaus- A first class experience

I had a first class experience in buying my car from Velocity Autohaus. Adam was outstanding in all aspects of the purchase process from the initial contact through completing the sale. For Positive, amenable, knowledgable and professional- Adam made the whole experience as stress free as possible. I would have no hesitation in using Velocity Autohaus for future purchases.

15. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dishonesty and underhand tactics = cowboy car dealer

Velocity committed to buying my car through Motorway. The two brothers then lied to my face to knock down the sale price and used dishonest tactics to pressure me to accept their offer. They have no ethics and epitomise the dodgiest of second-hand car salesmen. If you enjoy dealing with morally deficient people then look no further than Adam and Max when you next sell a car.

9. maj 2026
Uopfordret anmeldelse
Velocityautohaus-logo

Besvarelse fra Velocityautohaus

We are disappointed to read this review as it does not accurately reflect the interaction that took place.

Firstly, it was only Adam who attended to inspect the vehicle, not both Adam and Max as stated within the review.

Following inspection of the vehicle, several additional issues and condition concerns were identified which had not been disclosed within the original advert and materially affected the original Motorway valuation. The vehicle was in significantly worse condition than expected based on the listing provided.

Fault codes were also present on the vehicle and displayed on our dealer-level diagnostic equipment during inspection, further contributing to the concerns raised regarding the vehicle’s condition.

As a result, Adam advised you to return the vehicle to the finance company rather than proceeding with a sale, as the car was simply in too poor a condition for us to purchase. Any discussion regarding a revised valuation was solely due to the undisclosed condition issues identified during inspection.

Importantly, no revised offer was ever made to you, therefore the claim that you were pressured into accepting a lower offer is simply incorrect.

At no stage were you pressured, forced or misled. We also have a recording of the interaction, as we occasionally record customer appointments and vehicle inspections for social media and business purposes, which directly contradicts a number of the claims made within this review.

We always aim to treat customers fairly, professionally and transparently, and we are disappointed that this experience has been represented in this way.

Bedømt til 2 ud af 5 stjerner

For performance cars look elsewhere

So before explaining my experience i would like to say Adam is a nice guy, very polite but as a whole it took the excitement out for me. Brought a BMW M140i from this dealer and while the car itself is mechanically and drives well, the overall sale experience was disappointing.
The car was advertised with a warranty that was not provided due to it being tuned. It was also sold with a claimed performance figure, but after having the car independently checked and dyno tested, it produced alot less power than expected just days after purchase The car also had budget tyres, bodywork issues, dents/scratches, every wheel curbed, engine being warm upon arrival, making a rattling noise on test drive, navigation not working, and other issues that did not justify the asking price in my opinion.
I purchased the car with the understanding that it was retail prepped to a decent standard but the experience was no different than buying one off Facebook marketplace.
The main issue for me was not that the car was bad, because it isn’t. The issue was that it was overpriced for its actual condition/spec, and there was no willingness to move even slightly on price despite clear faults and compromises even just a few hundred pounds.

If the car had been described and priced more honestly, I would have viewed the experience very differently.

1. maj 2026
Uopfordret anmeldelse
Velocityautohaus-logo

Besvarelse fra Velocityautohaus

Thank you for your feedback, and we appreciate your comments regarding Adam being polite and helpful throughout the process.

We would however like to clarify a few points mentioned in the review.

- We did not tune the vehicle ourselves, nor do we have the facilities to dyno or tune cars. The advertised performance figures were based on a third-party dyno printout supplied with the vehicle showing 499bhp, which was shown to you prior to purchase and accepted at the time.
- You also spoke directly with the tuning company involved with the vehicle prior to purchase and appeared satisfied following those conversations.
- The vehicle was priced according to both its cosmetic condition and very high specification, including Harman Kardon audio, Pro Navigation, heated steering wheel and other factory options.
- Prior to viewing, a full 360-degree video of the interior and exterior was provided so the condition of the vehicle was clearly visible beforehand.
- There was never any pressure from us to purchase the vehicle. You viewed the car multiple times, including returning to inspect it from cold after concerns were raised about the engine temperature.
- The engine was warm on arrival because the car had been taken for a wash and fuel prior to your appointment, and we can provide the dated fuel receipt if required.
- The rattling noise mentioned was identified as the common BMW handbrake cable clip issue, which was repaired the same day once brought to our attention ( video proof was provided to you )
- We also explained that if you wanted the vehicle cosmetically prepared to a higher retail standard, this could have been arranged, however this would have increased the vehicle price.
- Any cosmetic imperfections were visible prior to purchase, and correcting all marks would have required repainting multiple panels. Many customers prefer original paintwork, so we chose to present the vehicle honestly in its current condition and price it accordingly.
- A discount was provided, although understandably not to the level requested, and we also waived the administration fee as a gesture of goodwill.

We fully understand that every customer wants the best possible deal, however as a business we also have to price vehicles fairly and sustainably based on condition, preparation, specification and market value.

We are pleased to hear that overall you acknowledge the car drives well mechanically, and we genuinely wish you all the best with the vehicle moving forward.

Bedømt til 5 ud af 5 stjerner

Excellent service from Adam

Excellent service from Adam, easy going, honest, & helpful feedback about the car (Golf MK5 GTI). no pressure to buy but on hand to provide answers to all my questions. Would deal with again. Highly recommended.

19. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Adam is such an amazing person

Adam is such an amazing person. Very personable, handsome, respectful and friendly. He took his through the process and was extremely helpful. Will definitely be doing business with him again and also recommend him to our family and friends.

13. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really helpful

Really helpful - had my finance sorted with a broker who I didnt realise was charging me £300 to use their services. Adam informed me of this and sorted out my finance for me with their inhouse finance team and was able to get my finance sorted and got me a better rate than the broker. Really would recommend to everyone

8. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

No pressure to buy any cars

No pressure to buy any cars, let us look at the car freely. even let us go on a test drive alone as the car was a 2 seater.
Really helped us with the car, told us about the common faults etc
5 star service

5. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good experience, would recommend

Had a really good experience buying my car from here. Staff were easy to deal with and not too pushy, which made the whole process simple. The car was exactly how it was described and in great condition. Everything was straightforward with no hidden surprises, and the whole process was quick and stress-free. Highly recommend!

4. april 2026
Uopfordret anmeldelse

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