Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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14 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
If I could give zero stars I would
Ordered in September
No replies to emails and now I get an undeliverable message
Still haven’t received item
This website should be shut down it’s all a con! Shame on you Velaluxe!
Ordered a jacket on 14th September I have never received it send numerous emails to their customer service email not a heard thing website is very convincing it’s real but avoid at all costs!!!
Do not order, ordered a jacket and never arrived. No reply on email after sending numerous chasers.
DO NOT ORDER!!! Bought a jacket and it has never arrived. No tracking information accept for the first day it left China and that was a month ago! No email correspondence. Emails bounce back. Have gone back to my credit card company .
Fast delivery and very satisfied about the quality and the customer service helped me very well
Bought a dress - delivered 3 weeks later, faded and cheap! no address to send back to and no reply to emails - beware if buying anything from these!!!
Now reported these to my card provider
Their website says customer support 24/7 Liars!!!
Ordered items on August 1st for my holiday on August 19th. Today is September 10th and I still have not received my order. Wish I had read these reviews beforehand. I have reported to Instagram as this is where I came across this spam company. £159 down the pan ! I have emailed them several times and the emails bounce back as undelivered. Shocking that this can happen in this day and age. I’ll be contacted my bank now for a full refund and they can take it up with them.
Fake site!!! Do not order!!!
My order was made mid August, nothing received. All emails chasing delivery ignored!!
Ordered a suit they took the money never received tried to email several times still no response tried via facebook and got blocked don’t use this website
I ordered a dress in July, I am still waiting for this product, I have emailed the company several times and have had no response, there is no tracking info, so I guess this company just takes your money without give any products DO NOT BUY FROM THIS WEBSITE!!
Order never received and on further investigation the website seems fake:
- customer services email address stated on website bounced back as undelivered when tried to get in touch
- the company policy links do not go to any policies they go back to men’s clothing
- the “trust pilot” style stars and reviews don’t actually link to trust pilot
- the tracking information on my package never changed from “ready for shipment” over the past 10 days
- There is no Instagram account even though their products were advertised on Instagram
- lack of any other information on the company other than the website
- The company is not registered on companies house either.
Vorige week besteld, Vandaag aangekomen 🥰😊 Ik ben zeer tevreden. Levering was gratis. 😄
I recently discovered Velaluxe.com while searching for a Smoke Removal Air Purification Ashtray. Not only did they have the item I was looking for, but their selection was vast, and the prices were competitive. The website was easy to navigate, and the product descriptions were informative and accurate. I was pleasantly surprised by the fast shipping and the care they took in packaging my order. I’m thrilled with my purchase.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
