I don’t usually write reviews but in this instance it would be poor form from my side not to,so here goes.Veincentre from contact in the first instance then assessment and proceedure could not have... Se mere
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Se, hvad kunderne siger
⭐⭐⭐⭐⭐ 5/5 – Absolutely Amazing Doctor! I cannot recommend Dr Deepak Vishwanath at VeinCentre enough! I recently had treatment for my varicose veins, and I honestly couldn’t have asked for a b... Se mere
I had a fantastic experience at the Vein Centre on Queen Anne Street, London. I received a warm welcome at my initial assessment before being introduced to Dr. Thoraya Ammar and her support team. Th... Se mere
Virksomheden har svaret
I was made to feel at ease from start to finish. My Consultant explained exactly what I needed to know about my procedure and my expectations on the results. The nurse on hand was also very attentive... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Kontaktoplysninger
Unit 5, Lyme Vale Court, Parklands, ST4 6NW, Stoke-on-Trent, Storbritannien
- 01782753960
- patientcare@veincentre.com
- veincentre.com
4,8
Fremragende
2 t anmeldelser
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Besvarelse fra VeinCentre
Hi Alan,
Thank you for your review. We really appreciate your kind words about the service and are pleased you had such a positive experience with us.
Best wishes,
Dilly
From the start of my appointment I got…
From the start of my appointment I got a warm welcome from the receptionist, both doctors explained everything clearly & made me feel at ease
1. september 2026
Besvarelse fra VeinCentre
Hi there,
Thank you for your review. We’re pleased to hear that you received such a warm welcome and that both doctors took the time to explain everything clearly and put you at ease. We really appreciate your kind words about the team.
Best wishes,
Dilly
Excellent consultation
Welcoming, personable, professional, and a good ‘bedside manner’.
I felt very much at ease throughout. Everything was efficiently explained allowing me to approach the procedure with confidence.
3. september 2026
Besvarelse fra VeinCentre
Hi Peter,
Thank you for your lovely review. It’s great to hear that you felt so at ease and that the team’s welcoming and professional approach gave you confidence about your procedure. We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
I was really pleased with my…
I was really pleased with my appointment the 2 doctors explained everything to me and the nurse was absolutely brilliant x
4. september 2026
Besvarelse fra VeinCentre
Hi Karen,
Thank you for sharing your experience. We’re pleased to hear that the doctors took the time to explain everything clearly and that you felt well supported by the nurse throughout your appointment. We really appreciate your kind words.
Best wishes,
Dilly
Very friendly and welcoming
Very friendly and welcoming. I felt at ease from the moment I arrived for my initial consultation. I feel everything involving the procedure was explained in great detail. My legs are still healing, however I am happy so far with the results. There is also a number to call afterwards for advice should you have any concerns.
27. juli 2026
Besvarelse fra VeinCentre
Hi Angela,
Thank you for your lovely review. We’re pleased to hear that you felt at ease from the moment you arrived and that everything was explained in detail. It’s also great to hear that you’re happy with your results so far, and we hope your legs continue to heal well. We’re glad you found the aftercare support reassuring too.
Best wishes,
Dilly
Everyone was very friendly from the…
Everyone was very friendly from the minute l made contact with the centre. The consultant and assistant were very professional and explained the why’s and where for’s throughout the examination and the treatment that would be suitable for me.
8. september 2026
Besvarelse fra VeinCentre
Hi Sally,
Thank you for your kind review. It’s great to hear that you felt welcomed from your first contact with the centre and that the consultant and team took the time to clearly explain your examination and suitable treatment options. We really appreciate your feedback.
Best wishes,
Dilly
It was lovely to meet the staff very…
It was lovely to meet the staff very friendly and welcoming…
8. september 2026
Besvarelse fra VeinCentre
Hi Darren,
Thank you for your lovely review. We’re pleased to hear that you found the team so friendly and welcoming. We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
Treated as an actual person
I felt as though I was an actual person rather than a number
4. september 2026
Besvarelse fra VeinCentre
Hi Jane,
Thank you for sharing your experience. It’s really important to us that every patient feels listened to and treated as an individual, so we’re pleased to hear that this came across during your visit.
Best wishes,
Dilly
A good experience
The staff were all very friendly and helpful, and overall a good experience.
2. september 2026
Besvarelse fra VeinCentre
Hi Peter,
Thank you for your kind review. It’s great to hear that you found the staff friendly and helpful and that you had a good experience with us.
Best wishes,
Dilly
Besvarelse fra VeinCentre
Hi Judith,
Thank you for your 5-star review. We’re so pleased to hear that everything was perfect and that you had such a positive experience with us.
Best wishes,
Dilly
Friendly
Friendly, informative, and efficient. Not sure I'd the £250 is justified for a 30 minute consultation.
4. september 2026
Besvarelse fra VeinCentre
Hi there,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the team friendly, informative and efficient.
We’re sorry to hear that you’re unsure whether the £250 consultation represented good value. Our consultations are with an expert Vascular Consultant and include a full colour duplex ultrasound scan, a detailed assessment of your veins, discussion of the findings and a personalised treatment plan based on your individual circumstances.
We’d really welcome the opportunity to understand more about your experience and discuss this with you further. A member of our team will be in touch shortly.
Kind regards,
Dilly
Besvarelse fra VeinCentre
Hi James,
Thank you for your review. We’re pleased to hear that you found the team efficient and that everything was explained clearly. We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
Brilliant experience
Couldn't believe what a positive experience this has been.
Staff so reassuring and welcoming; utterly professional staff; a great outcome. I have been able to wear shorts throughout this heatwave, for the first time in many years. I would recommend the treatment to all who have varicose veins.
Many thanks to all.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra VeinCentre
Hi Jan,
Thank you for such a lovely review. It’s wonderful to hear that your experience has been so positive and that the team helped you feel reassured and welcomed throughout. We’re especially pleased to hear about your great outcome and that you’ve been able to enjoy wearing shorts again after so many years. Thank you for recommending the treatment to others.
Best wishes,
Dilly
Just finished my treatment at Vien…
Just finished my treatment at Vien centre Sheffield. The team were very friendly and professional throughout , and the results are amazing !
5. september 2026
Uopfordret anmeldelse
Besvarelse fra VeinCentre
Hi Karen,
Thank you for sharing your experience. We’re pleased to hear that you found the Sheffield team so friendly and professional throughout your treatment, and it’s fantastic to hear that you’re already so happy with the results. We really appreciate your kind words.
Best wishes,
Dilly
Would highly recommend the Vein Clinic…
Would highly recommend the Vein Clinic Stockton. Had my second consultation with Dr Mark Regi , can't thank him and Hazel enough for the excellent treatment I have had .Thankyou to Shauna as well .
5. september 2026
Uopfordret anmeldelse
Besvarelse fra VeinCentre
Hi Alison,
Thank you for your kind review. It’s great to hear that you’ve had such a positive experience with Dr Mark Regi, Hazel and Shauna, and that you’re so happy with the treatment you’ve received. We really appreciate your recommendation of our Stockton clinic.
Best wishes,
Dilly
The staff were very warm and…
The staff were very warm and welcoming.everything was explained to me in detail
I could see on the screen my results
Can't wait for the procedure to be done
28. august 2026
Besvarelse fra VeinCentre
Hi Lisa,
Thank you for your lovely review. We’re pleased to hear that you received such a warm welcome and that everything was explained clearly, including being able to see your results on the screen. We hope everything goes just as well with your upcoming procedure.
Best wishes,
Dilly
Fantastic care and compassion
From the moment of my first phone call, I felt incredibly well looked after. Every member of staff I have dealt with has been approachable, caring and reassuring throughout my whole journey.
Dr Deepak was brilliant at explaining everything clearly and making sure I understood what to expect, and Liz was so kind and caring throughout my procedure. I felt completely at ease and in very safe hands. My main laser treatment was successful and it was amazing to spend the summer without pain and achy legs and to wear shorts without worry!
Unfortunately, things didn’t go completely to plan after my follow up thread vein treatment, as I experienced a very rare and unexpected reaction following my treatment. However, I honestly couldn’t fault the way this was handled. I was given so much extra care, reassurance and support, with the team checking in with me daily until I could attend an additional appointment. Everything was handled so delicately and compassionately, and I am incredibly grateful to everyone who took such good care of me. I have every confidence that I will be in good hands throughout my recovery.
Sometimes it is when things don’t quite go to plan that you really see the level of care a company provides, and I couldn’t have asked for more.
I would highly recommend them for their care, kindness, attentiveness and compassion throughout. Absolutely faultless
4. september 2026
Uopfordret anmeldelse
Besvarelse fra VeinCentre
Hi Eleanor,
Thank you for taking the time to share such a thoughtful review. We’re so pleased to hear that you felt supported and reassured from your very first phone call, and that Dr Deepak and Liz helped you feel completely at ease throughout your treatment.
It’s wonderful to hear how much difference your laser treatment has made, allowing you to enjoy the summer without the pain and aching you had been experiencing and feel confident wearing shorts again. We’re sorry that you experienced an unexpected reaction following your thread vein treatment, but we’re grateful to hear that you felt well supported during this time.
Thank you for your kind words about everyone involved and for your recommendation.
Best wishes,
Dilly
Really friendly and very knowledgeable
These people are terrific, and very friendly. I met Dexter, lovely man, really knows his stuff and was very thorough, went into lots of detail. Nurse Liz was amazing too, and Michelle on reception was incredible I would recommend the Veincentre in Canterbury to anybody looking to have their veins looked at. I advised my Husband to visit the Veincentre. Afterwards he was equally impressed by his treatment by Dexter and the lovely Michelle, had a different but equally lovely Nurse. I really can't praise them enough. It's the best thing I have done, and I wish I'd heard from them sooner. I would recommend them to anybody with even small veins.
3. september 2026
Besvarelse fra VeinCentre
Hi Lynda,
Thank you for such a lovely review. It’s great to hear that you found Dr Dexter Valencia so knowledgeable and thorough, and that Liz and Michelle were equally helpful and welcoming. We’ll be sure to pass your kind words on to the whole Canterbury team. Thank you for recommending VeinCentre.
Best wishes,
Dilly
I was quite optimistic when beginning…
I was quite optimistic when beginning treatment with this clinic, as reception were very friendly and professional, as were the colleagues treating me. Although I was kept waiting an extremely long time for my treatment on the day, the clinic was clean and the treatment felt unrushed. I also received a call the following day to check how I was.
However, I have been very disappointed with the aftercare.
In the weeks following my varicose vein treatment, I developed a golf-ball-sized lump at the treatment site. I spent two weeks repeatedly phoning and emailing the clinic because I was extremely worried, but struggled to get any advice. By the time I eventually received a response, I was given an appointment with the doctor a further week later, by which point the lump had reduced.
A year on, I developed a new and significant pain higher up my leg. I contacted the clinic repeatedly over six weeks asking for advice from the doctor, but was repeatedly told that my query had been passed to him without receiving any response. It was only after I made a complaint that I was offered a free appointment, where I was seen promptly, scanned and reassured that the current pain is a separate muscle injury rather than a problem with the treated vein. My vein treatment seems to have been a complete success and I have no pain from the vein now which is a great result.
I do appreciate that they provided this appointment and scan free of charge, and the staff I dealt with were friendly and reassuring. However, I shouldn’t have had to complain in order to receive that level of aftercare.
Given the significant amount I paid for private treatment, I found the difficulty obtaining advice both after the original procedure and again when I developed new pain extremely disappointing. The treatment itself was a positive experience, but the aftercare has fallen well short of what I would have expected from private healthcare.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra VeinCentre
Hi Louise,
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you were happy with the treatment itself, found the team friendly and professional, and that your vein treatment has been a success.
We’re very sorry, however, that you had such difficulty getting advice and support. We understand how frustrating this must have been, particularly when you were seeking reassurance from your treating team. This is not the service or experience we aim to provide for our patients.
We can see that a member of our team has since been in contact with you regarding your experience, and we hope this has provided some further support. We’ll also ensure your feedback is shared with the relevant teams so that the concerns you’ve raised around aftercare and communication can be looked into further.
Kind regards,
Dilly
Worked a treat no more swollen leg
Worked a treat no more swollen leg, no more stockings and no aching. Should have done it years ago. Clear pricing and execellent customer service.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra VeinCentre
Hi there,
Thank you for your lovely review. It’s great to hear that your treatment has made such a difference, with the swelling and aching gone. We’re also pleased that you found our pricing clear and the customer service excellent. Thank you for sharing your experience and for choosing VeinCentre.
Best wishes,
Dilly
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