Vault City Anmeldelser 

Quick delivery, fantastic range of flavours, some a bit on the pricey side but nice to get as a treat box now and again to get free delivery

Every single product is always packed and delivered with care, and it is also always delicious! As an aside, you'll not find a better online shop customer service team anywhere. They go above and beyond, and I'm always super grateful for their help!

Delivery promised as Next Day Delivery. Ordered on Tuesday for a friends birthday on Saturday. But Saturday has been and gone with no sign of despatch.
Tried to contact but have just ignored my responses and had zero response. Can’t comment on the quality of the product as still yet to receive it

I ordered beer for an event, to be delivered to a pickup point. The vault city site said it would be there in one full business day.

3 days after ordering, the order is still listed as 'unfulfilled'. It was ordered for an event occurring tomorrow.

Whilst i can never fault their beer. I would consider this pretty bad customer service. I'll never order from them at short notice again.

Please sort out your stated 'delivery time'. I'm now going to be spending more money for something else, when I'm short of cash.

Disappointed that I received shipping confirmation and only after was I sent an email stating there were missing items. Now I'm short a can for a birthday gift box I was putting together and didn't even get a chance to select a substitute. Feels like rushed customer service and quite unlike what I've experienced in the past.

Fantastic customer service, amazing quality product- friendly team and beer that has absolutely no right tasting that good

Rip my wallet and liver xo

Friendly and prompt service, excellent quality and variation of beers, always a pleasure to deal with. I had an issue with an item bought from their online shop and Vault City resolved it immediately in an amicable and responsible manner

Fantastic craft beer company that produces the best sour style beers you can buy. Vault City are always coming out with new flavors based on things I remember from my childhood. I particularly like their mini eggs stout but to be honest there are so many I do enjoy that it's actually hard to choose :-)

You cannot go wrong with Vault City!

The taste on this beer is absolutely lovely, some are costly but definitely worth it. The delivery is brilliant same day dispatch with delivery to my local pick up point next day free of charge. I’ve only had to reach out to the team once to query when or if they were restocking certain beers and had a response within a couple of hours. Cannot fault the experience with vault city so far! Will be ordering from them again.

Love Vault City beers, they’re my favourite. Had to reach out to them in relation to an issue and they dealt with it straight away and with no fuss. Excellent customer service. Would highly recommend!

Sours of the highest quality!

Love these folks products, some truly amazing flavours and innovative ideas. Pushing the boundaries and doing it with style.

Peach and Lemon Twist ice cream sour manages to deliver exactly what it says on the tin. It's a perfectly balanced mix of fruity, sweet, and sour. Absolutely nailed the style. Like drinking a sundae. Perfect desert beer. 10/10, no more to say.

These guys are taking sour beer to the next level. I’ve always been a fan, but this is a cut above. Ordering from them is always easy and the deals they do from time to time are good value.

Great customer service from Cameron after a minor mishap with a can! Love Vault City beers!

I visited wee vault a couple of years go and fell in love with sour beers. I've ordered twice from Vault City and each order has arrived perfectly. I made a mistake on one of my orders and the customer service I have received has been absolutely fantastic with a real quick fix given by the company even though the error made was mine.

Fantastic beer
Fantastic service
Definitely worth the money!

I reached out to get some clarity around the ingredients and the team were really helpful. Their beers are fantastic as well.

I’m a regular customer at my Vault city. Delivery times are really quick and beers are packaged well. Last week I ordered a few beers with the intention of getting them delivered to my local premier for free delivery. I ended up pressing the wrong button and got charged for home delivery. I emailed customer services asking to cancel my order so I could reorder and get free delivery. I received an email back to say that my order had already been packed and processed so couldn’t be cancelled but was refunded my £4.99 delivery cost. Thought this was a really nice gesture and great customer service.

I’m a regular customer - love the range of beers and clear labelling about allergens! Had a couple of small errors with recent orders but both rectified quickly and efficiently by Camm and Janina, you can’t ask for more than that really!

I have enjoyed drinking the amazing beers from Vault City over the last few years. Recently there was a small problem with one of my orders and I made contact with the organisation. Within minutes of sending the email Cammy came back to me to apologise and confirm she had a resolution in hand. Outstanding customer service. Keep up the amazing work guys. No one does beers or service like Vault City.

Great beer and outstanding customer service, I had an issue with the delivery company and Cammy kept in touch trying to investigate, even through what I know would have been a very busy Christmas period - I can’t wait to visit the taproom in person one day! 10/10 level of service!