FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Se mere
Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Se mere
Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Se mere
Virksomhedsoplysninger
Om Vaper Store
Skrevet af virksomheden
Have an issue? Contact us first
We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.About Vaper Store
Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.Our Product Range
Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.Age Verification
As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.Customer Service
Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.Overal Trust Score
The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.Our Gratitude
We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.Kontaktoplysninger
Kemp House, 128 City Road, EC1V 2NX, London, Storbritannien
- trustpilot@vaperstore.co.uk
- vaperstore.co.uk
3,9
God
592 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Vaper Store
Hi Barry, thanks for the love ♡
Besvarelse fra Vaper Store
Hi Gd, appreciate the review. Thanks ♡
Perfect quality for price!
Ive received one order so far (with another on the way) and the quality of the goods for the price range is incredible! They take a little longer than most places to get shipped out, however, if you don't need anything urgently, they are a definite go to for me.
Highly recommend!
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vaper Store
Hi Conner, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
Faulty product
I bought disposable vape pen, it didn't work, I sent numerous emails all of which have been ignored.
3. juni 2024
Besvarelse fra Vaper Store
Hi Philip, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
I ordered two vapes
I ordered two vapes. One turned up leaking all over the packaging and then second stopped working after 20 puffs! Contacted customer service and still after 4 day not had anything back! Avoid at all cost! Worst service I have ever seen.
3. juni 2024
Besvarelse fra Vaper Store
Hi Rahul, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
All good
Good price, swift, hassle free delivery.
What's not to like?
Very happy, many thanks 👍
3. juni 2024
Besvarelse fra Vaper Store
Hi Charles, thanks for the love ♡
Great prices on E-Liquids and…
Great prices on E-Liquids and disposeables. Customer support quickly solved an issue I had with the number of items in my order and sent the missing items. Will use again.
25. maj 2024
Uopfordret anmeldelse
Great flavour…
Vape has great flavour and price is good. As to how long it will last I can't say yet, not had it long enough to tell.
29. maj 2024
Broken vapes
One of my vapes came with liquid dripping in the package and another one came and it tasted burnt. To conclude, 2/4 of the vapes were broken.
29. maj 2024
Besvarelse fra Vaper Store
Hi Heather, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
Items came but both came faulty
Items came but both came faulty. One leaked most of the juice out and the other one wasn’t charging.
29. maj 2024
Besvarelse fra Vaper Store
Hi, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
Top service
Great service, very good price. Arrived within a few days. Will definitely recommend.
28. maj 2024
Thanks again for your service it was…
Thanks again for your service it was easy to navigate the process and I received quickly my product thanks again
22. maj 2024
Best CBD vape I've tried
Best CBD vape I've tried. I'm on my second one and it helping me relax.
24. maj 2024
Superb
Had an issue with my initial order they quickly sent a new one next day superb service and quality
24. maj 2024
Great Customer Service
One of the vapes I ordered didn’t work, so I contacted customer services and got a response within 10mins and a replacement arrived the next day. Brilliant service. Thank you
28. maj 2024
Uopfordret anmeldelse
Competitive prices
Competitive prices, good selection of products. Fast efficient service and delivery.
22. maj 2024
Besvarelse fra Vaper Store
Hi Lidia, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.