Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Se mere

Bedømt til 4 ud af 5 stjerner

Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Se mere

Bedømt til 5 ud af 5 stjerner

Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Se mere

Virksomhedsoplysninger

  1. E-cigaretbutik

Om Vaper Store

Skrevet af virksomheden

Have an issue? Contact us first

We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.

About Vaper Store

Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.

Our Product Range

Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.

Age Verification

As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.

Customer Service

Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.

Overal Trust Score

The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.

Our Gratitude

We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.

Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

592 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Ordered vape liquids totalling £25.00

FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February there’s no updates on my account & nothing on Shopify either…….I am now guessing I have been scammed as they took £25 from my bank account & I have had no replies via email or by using ‘contact forms’ to vaper store!!!!! DONT TRUST THEM as they DO NOT fulfill their promise of good customer service or deliveries & do not reply to customer queries/complaints. I asked for the order to be upheld or a full refund but I have not heard anything since & nothing to show for £25

4. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is the third order ive placed

This is the third order ive placed. First order no problems everything was fine.second order arrived, upon opening there was 1 item missinng from my order. Refillable vape pod kit,company had not informed me prior or even bothered to apologise for missing item. Just showed up on delivered email as unforfilled item. I sent numerous emails week after week.with out one single reply, they eventually sent me a refund after about 3 month. This order same as previous two was placed based on receiving free cbd oil with every order.upon opening my last parcel all items where there, but no free cbd oil as advertised and no reason why either. Needless to say ive already sent 5 email with no reply. But this is a trading standards issue. It false advising basically, luring people in with false claims of great service, 24 hour responnse,free cbd oil with every order. Then not for filling commitments.

21. januar 2026
Bedømt til 2 ud af 5 stjerner

Delivery lets service down bigtime.

I paid for next day service. Got the items Monday. Order placed Friday. No way to track. Items just left on doorstep as well. WFH & in all day, never knew item was there. The best thing is the product is decent. But it is let down by your chouice of logistics company.

24. oktober 2025
Bedømt til 1 ud af 5 stjerner

Poor customer service... no response to simple error on their part

I placed an order during the recent sale for six different products, two types of nicotine pouches, one type of CBD pouch, buying five of each. The pricing was great, and the products I received were of good quality.

Unfortunately, the order arrived missing the majority of the pouches (I only received one of each item). Since then, I’ve tried contacting Vaper Store multiple times via email but have had no response whatsoever. There’s no phone number to call, and it feels impossible to get hold of anyone to resolve what seems like a simple mistake.

It’s really disappointing because the products themselves are decent, but the lack of communication or any attempt to fix the issue has completely let the company down. I’d love for someone from Vaper Store to finally reach out and correct this.

15. oktober 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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