Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

It's now the 13 th May and still no order of liquid or no 70 pound refund please please please read this and do not under any circumstances order from this company I've waited since 27th Feb and been... Se mere

Bedømt til 1 ud af 5 stjerner

Previously hadn't had a problem with this company so didn't think twice about making a BACs transaction payment to an Andrew Beard. Nothing received after 2 weeks started to make enquiries on the... Se mere

Bedømt til 1 ud af 5 stjerner

Complete scam. Placed orders that never show, if you complain they block your email address.This VapeIQ site has been 3 different Vape companies all with the same scammer owner Andy Beard. They ask fo... Se mere

Bedømt til 4 ud af 5 stjerner

Having been a customer for 2 or 3 years I was always very happy with the service and the product However I paid by BACS for two separate orders late September and heard nothing. Today, 24th January co... Se mere


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

75 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

First and last time ordering

First and last time ordering

Bought a shortfill which was completely tasteless. I make my own juice and the reason for ordering was to have one steeped and ready to go but this was not it. Emailed them to ask about this and ignored

Never again

22. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Didn’t receive free ejuice

Didn’t receive free ejuice, why offer something you have no intention of sending?
No response to emails.
Will not use again.

Also, not impressed with rude responses to other customers poor reviews!

25. oktober 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Wrong tracking number

My order arrived a bit later than expected and was given the wrong tracking number so RM kept saying they were waiting for a parcel that would never arrive.

No replies to messages and emails, nothing new there. Juice is good though.

25. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Junes order hort 2 bottles. August 25th and still waiting

Junes order was 2 bottles short. Sent emails. One response still no missing bottles sent. Ordered 25th August 17 bottles. Sent three emails. No response and still not received order. I have been using these guys for 11 years and this is the worst it's been. I didn't want to right this but what else can I do. As your not responding (Why)

25. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute joke of a company do not buy from them!

Order #16652

Placed an order over nearly 3 weeks ago now, which they sent to the wrong address by there mistake, which is fine because mistakes happen and all that.

Sent an email to them about it which they replied saying they’d sort it out asap.

Waited a few days and sent multiple emails because I was getting no reply

Still over 2 weeks and no email or anything from them. So I send an email saying that I’ll do a fraud chargeback through my bank if they don’t sort it which I get a reply almost instantly saying they’d send it out first thing Monday. It’s passed Monday now and still nothing. I’ve sent emails and no reply.

Absolute joke! It’s not hard to resend 2 bottles of juice at £14 out to me or at least refund me! Such a simple fix…

Avoid buying from here at all cost because they will be happy to grab your money but provide no solution or support if they mess the order up.

Rubbish company to deal with!

Not happy at all.

Oh and another thing I’ve found out when checking this company, they used to be called Bestcigliquid. Go check that trustpilot out for lots of very similar bad reviews…

2. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional Products and Service from VapeIQ!

I've been a loyal customer of VapeIQ for quite some time now, and I can confidently say that they have consistently exceeded my expectations. This morning, I received my order of my all-time favorite e-juice flavor, Mr Jones. As always, the quality is simply outstanding. The flavor profile is rich and perfectly balanced, providing a smooth and satisfying experience with every inhale.

What truly sets VapeIQ apart, aside from their exceptional products, is their impeccable customer service. The team is always prompt, professional, and ensures that every order is delivered on time, which is something I deeply appreciate. Whether it’s the range of flavors or the quality of the juice itself, VapeIQ is unmatched in the industry.

I’ve tried many brands over the years, but VapeIQ is the only one I trust and rely on for consistently high-quality e-juice. Their attention to detail, from packaging to flavor formulation, truly sets them apart. I wouldn’t consider going anywhere else for my vaping needs. If you’re looking for top-tier e-juice with unparalleled service, I highly recommend giving VapeIQ a try!

Thank you, VapeIQ, for being the best in the business!

12. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very poor experience from this shop

If there was a lower score i would gave it, the customer support is not at any help, not responding to emails and when they respond it is very unprofessional and without care for the customer, i would never order from them again.

Edit
Answer to respond: My order was made 28.July it was marked "shipped" 5th of August after i send you and email will it the order be processed anytime soon. Yes i received an email from DPD to fill the form for customs i did it and didn't received other email to pay, after which i contacted the DPD and they just told me that package is on customs! Is it my responsibility to go through all the drama to get your package delivered? Or is it your as a seller?

24.09. still nobody reached out, no package and no refund, and they talk about trust in humanity!!

10. august 2024
Uopfordret anmeldelse
Vapeiq-logo

Besvarelse fra Vapeiq

Hello Renato, im very surprised you have left this 1 star.
You contacted us during the bank holiday for updates on your shipped order we actually emailed you back on the Bank Holiday Monday which you replied back to.
Your order stuck in customs awaiting for you to pay your custom fees before they could release it.
You then went on to blame us for this delay, really mate come on. You have ordered from us plenty of times so you should by now know the situation. Overseas tracking are always added to your account for you to check the journey of it. We also explained to you about the situation and to check your emails from DPD whch you obviously found as you have paid them.
I have little faith in the human race.

Bedømt til 5 ud af 5 stjerner

The Juice is fantastic.

The Juice is fantastic.
N.e.t liquids have authentic tobacco taste and great value in my opinion. I normally leave juice to steep for at least a week before use. I've had a few late orders here and there (over busy period) but always received my order. Great customizastion also
Will continue to support and order. Thanks for a great overall service...Nathan28

20. august 2024
Uopfordret anmeldelse
Vapeiq-logo

Besvarelse fra Vapeiq

Thank you very much Nathan

Bedømt til 5 ud af 5 stjerner

Excellent E liquid company

Excellent E liquid company. I will use again and again. 5* customer service. Communication was fast and easy.

8. august 2024
Uopfordret anmeldelse
Vapeiq-logo

Besvarelse fra Vapeiq

Hello Tracy, thank you very much for the review/s most appreciated. Kind regards

Bedømt til 5 ud af 5 stjerner

An Exceptional Company (Old and New)

An exceptional company (old and new) I've been ordering from for many years. The quality and service is like no other and very quick to respond with any issues.
Last order still steeping but had before :
Just Ry4 as it says, basic RY4 with lovely tobacco flavour
Vanilla Tobacco, very nice without any sickly sweetness
These guys are my go to for their amazing products...thanks guys

2. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great juice

Great juice, great service

25. juni 2024
Uopfordret anmeldelse
Vapeiq-logo

Besvarelse fra Vapeiq

Thank you for the review, leave us a message on your next order for a free juice. Regards

Bedømt til 1 ud af 5 stjerner

No No No

Really unpleasant e liquid. Straight in the bin.

7. juli 2024
Uopfordret anmeldelse
Vapeiq-logo

Besvarelse fra Vapeiq

Hello Lawrie, we are working very hard to keep our Trustpilot score as high as we can in a country where businesses are closing everyday due to the cost of living and rising bills and you leave a 1 star because your taste buds are shot at 1.34 AM in the morning?
The two flavours you had were:

Just RY4 - https://vapeiq.co.uk/product/ry4-flavour-tobacco-vape/
Black Cherry Tobacco - https://vapeiq.co.uk/product/cherry-pipe-tobacco-e-liquid/

Two VERY popular Tobacco Flavours. Each of these Tobacco E-liquids are custom made and need around 2 weeks to steep - as stated on the product pages.

Have a great day




Bedømt til 5 ud af 5 stjerner

Have Been For

I have been dealing with them for 10+ years now and imho you wont find a nicer, friendly supplier. Top quality liquids and flavours all at a more than reasonable cost.

7. juni 2024
Uopfordret anmeldelse
Vapeiq-logo

Besvarelse fra Vapeiq

Thank you very much for the review Bonzo, the past 10 years has been a ride.

Bedømt til 1 ud af 5 stjerner

I ordered Saturday it’s now the…

I ordered Saturday it’s now the following Friday no delivery and no tracking number and no response #15275

18. maj 2024
Uopfordret anmeldelse
Vapeiq-logo

Besvarelse fra Vapeiq

Hello Carl, if you kindly check you emails you will find an email from us from around 12.30 pm. You ordered a PRE ORDER flavour and states on the page PRE ORDER in huge black lettering.
This means you buy the flavour and wait until its in stock as its our top selling tobacco.
https://vapeiq.co.uk/product/best-old-holborn-tobacco-e-liquid/
We have also said we have found a Holborn and has been shipped. Please read your emails.

Dette er Trustpilot

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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