I’ve recently leased my 8th vehicle, using various companies over the years, and Van Zone have by far been the best when it comes to customer service. From start to finish, they delivered exact... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nothing but excellent service from the Vanzone staff. Informative and kept communication throughout the whole process. From enquiry to delivery. a1 services love the van orderd one from main dealer... Se mere
Virksomheden har svaret
Excellent service from initial enquiry to delivery of vehicle. Easy paperwork for the finance, deposit paid and vehicle delivered within 2 weeks. Kept fully informed throughout. Sales team were very h... Se mere
Virksomheden har svaret
If you want a van.... Only one company worth dealing with. VANZONE. They provide good prices. Excellent service. Keep you informed. Call when you ask them to. Keep you informed. No lies or exaggerat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Having been in the motor industry for many years, one thing we have learned is that it is not a particularly pleasant environment for the customer. A recent consumer survey showed that the motor industry was one from bottom of a long list when it came to trustworthiness. Our main focus now is to provide an outstanding service to our customers right from the initial enquiry through to delivery and beyond, outstanding Customer service is vital. Vanzone offers the best van lease deals & van deals in the UK. We offer a price promise guarantee with free delivery anywhere in the UK. Low monthly repayments with dealer warranties on all van deals. We offer free quotes and the best van deals.
Kontaktoplysninger
37-39 Holton Road, CF63 4HB, Barry, Storbritannien
- 02922744401
- sales@vanzone.co.uk
- vanzone.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First class service from day 1 to when…
First class service from day 1 to when our brand new van arrived, will definitely use again as our company grows and we would definitely recommend to others
Thanks Scott Truebuild Shrewsbury ltd

Besvarelse fra Vanzone
Perfect buying experience
We bought our Fiesta Van about 12 months ago . Vanzone helped us through the purchase keeping us up to date with delivery dates.
Thanks Jay and team.

Besvarelse fra Vanzone
Excellent service no hassle purchasing…
Excellent service no hassle purchasing others would do well to follow suit all in all five star would definitely use again
Cheers John

Besvarelse fra Vanzone
I was having trouble trying to purchase…
I was having trouble trying to purchase a van for my work and looked everywhere ,
I found this company Vanzone online and spoke with Dale , He helped me through the whole process with tech and fiance and even delivered to my door .
So thanks Vanzone , And I would defiantly and have recommended this company .

Besvarelse fra Vanzone
Not perfect, but not bad.
I got a van (not the one I ordered because Nissan changed from NV300 to primastar and moved all the delivery dates).
Some flaky communication which caused some frustration as I was hiring a rental vehicle and needed to know when I would actually get a van.
Anyway, got a Dispatch which is great, good price and once I made a minor fuss, good response and outcome.

Besvarelse fra Vanzone
Sales experience very easy and…
Sales experience very easy and efficient however delivery dates kept moving and a significant delay was experienced in receiving the van. Had to chase weekly for updates.
The van however was exactly as ordered and extremely happy with it so far.
Good prices, good sales process, delivery not quite up to mark.

Besvarelse fra Vanzone
Very easy to deal with .
Very easy to deal with .. done exactly what they said and van was 1st class … will definitely deal with them again …

Besvarelse fra Vanzone
I was Kept inform and arrived when…
I was Kept inform and arrived when stated,

Besvarelse fra Vanzone
Excellent service from start to finish…
Excellent service from start to finish vehicle delivery on the day they said will definitely use again 5*

Besvarelse fra Vanzone
Great prices and availability of…
Great prices and availability of vehicles compared to the local main dealer where we would have paid more and waited longer for our two new vans

Besvarelse fra Vanzone
Delivery of Fiat Ducato 5.4m for camper fit out
The van was to expectation and all delivered as planned, saving a bundle. I was warned of potential delivery delays and long (8 months) lead in; reflecting the unusual times we find ourselves in. Fiat themselves created plenty of issues in accepting options on the order they subsequently could not deliver. Vanzone communicated these and made amendments to the order. I can't praise Vanzone enough and would be happy to use them again - which in itself speaks volumes.

Besvarelse fra Vanzone
Bought a maxus deliver 9 seamless…
Bought a maxus deliver 9 seamless process delivery was poor didn’t turn up then tried to not come day after van was filthy again not their fault the delivery company. Could have dealt with it after which they said they’d investigate and heard nothing since.

Besvarelse fra Vanzone
We have bought our second Citroen…
We have bought our second Citroen Berlingo in 6 months from Vanzone. Fairly easy to deal with which is why we went back to them for the second vehicle. The delivery was longer than expected but still soon enough for us (took about 6 weeks). I will definitely contact them when we need another van.

Besvarelse fra Vanzone
Vanzone customer experience
I have the '22 plate Citroen van I wanted at a good price. Ultimately that's a result. But Vanzone got my order because I was told initially by the salesperson that I would be getting the vehicle on the date I wanted it, w/b 6th March. The van was delivered to me, after much hassling on my part, on April 14th.
Obviously the 'small print' references delay possibilities and delivery estimates but I think the sales pitch was disingenuous. The Customer Services team were as helpful as they could be given the circumstances

Besvarelse fra Vanzone
In April I ordered a Citroen relay
In April I ordered a Citroen relay. The process was pretty straight forward. it arrived within 4 weeks and everyone did as they said they would.
I would use them again and if they offer you a good deal so should you!

Besvarelse fra Vanzone
Great customer experience
I have had a great experience with Vanzone, very honest and explained the process in detail. They saved me thousands compared to other online dealers.
My van was in stock and delivered in 10 days as promised. I look forward to doing more business with you in the future.

Besvarelse fra Vanzone
Great service from start to finish.
Great service from start to finish.
Highly recommend vanzone

Besvarelse fra Vanzone
keep well away
bought a van from vanzone was a bit wairy as in the past i’ve only ever dealt with main dealers
the sales guy seemed genuine and promised me my new van within 4 weeks at the latest which was perfect . unfortunately what the sales guy told me was s**t
after 8 weeks of constant lies from the full team at van zone i was told that my van had just come in to the country , when i ordered the van it was suppose to be in this country ready for delivery
they kept telling me that my van needed to be authorised in shanghai and they were in lockdown so couldn’t contact them , but when i went into the local maxus dealer he laughed saying it was the first he heard of that
when my van was finally ready for delivery there manager rang me and said good news your van has come , but it gone up 4 grand plus vat
please keep away from this company they have no idea what there doing , they are incapable of selling vans . they should all be packing shelf’s at asda cause that’s the mental capacity of vanzone
ps if your gonna tell lies in the future make sure the whole team are aware 🤣

Besvarelse fra Vanzone
Vanzone couldn't have been more helpful…
Vanzone couldn't have been more helpful for us, they gave updates every step of the way. Although we did wait quite some time for delivery, this was out of Vanzones hands due to the way things are within the vehicle industry at this time! Good customer service!

Besvarelse fra Vanzone
What a shocking waste of time.
Signed a contract with Vanzone. Paid £1000 deposit in June 2021 for November delivery of a Nissan NV300 including full ply-line.
During this time I found out Nissan are changing the shape making a face lift model called the Primastar. So I contacted Vanzone who advised me Nissan was doing so but going to honour their price and I would be getting the new shape.
Great news...
Various staff have since called saying my new van is still due for November delivery.
Great...
November came but no van. Totally understandable with COVID delaying production.
Was then advised by Vanzone it would be Febuary 2022, But it changed again to end of March or begining of April.
April came had a call from Vanzone saying my van had been built, it was in France waiting to be shipped/registered then delivered in May.
May came I got a call from a very rude manager who told me my van will be ready in June and would be £4500 more do you want it or not? We need to know by the end of the day! I rang back an hour later and their excuse was Nissan had gone back on their word and wanted another £4500. They also said the ply-lining was not included now and wanted another £200.
Thats £4700+vat more!!
After waiting 10 months and lied to I asked for my deposit back.
Please READ the NEGATIVE reviews....avoid this company that do not even deserve 1*
No doubt they will follow this up with more lies!!!!

Besvarelse fra Vanzone
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







