Besseges ValvesTubesFittings Anmeldelser 43

TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Competitive pricing, healthy stock levels & definitely no complaints on the customer service. Sales team know their stuff and always prioritise your enquiries, even if they are small value. We have be... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

placed order paid for 1-2day delivery day 4 still not received order, contacted them advise problem sourcing 1 items, why i wasn't contacted to give me chance to source elsewhere?. advised pre 9am del... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

quick, and they have everything you need. It is just one small detail; they are losing business because they don't have the means to pay on account, so they will always have small orders because no o... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

First time I used this company Order was really easy to do. Unfortunately the item was out of stock and reordering would be too long. Ryan sorted out galvanised instead and they were delivered on... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af rør
  2. Leverandør af industriudstyr
  3. Butik med VVS-udstyr
  4. Engrossalg af ventiler og aktuatorer

Skrevet af virksomheden

ValvesTubesFittings.com is the online element of Besseges (Valves, Tubes & Fittings) Limited. We've been trading since 1988 and are a trusted online supplier of high-quality pipeline products. We're known for our extensive inventory, competitive pricing, and exceptional service. Our range includes mild steel, carbon steel, stainless steel, plastic, copper, and much more, ensuring we meet the needs of various industries.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

43 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

Satisfied customer

Easy to order, good value, speedy delivery

28. april 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi There,

Thank you for sharing your positive experience with us! We’re delighted to hear that you’re you find us competitively priced and quick on delivery.

If you ever need anything in the future, you know where to find us. We’ll be happy to help.

Many thanks,
The ValvesTubesFittings.com Team

Bedømt til 5 ud af 5 stjerner

Great service

19. april 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi John,

Thanks for sharing your fantastic feedback with us. It's great to hear that you're please with our service.

You know where we are if you need us in future.

Many Thanks,

The ValvesTubesFittings.com Team

Bedømt til 5 ud af 5 stjerner

Items always dispatched and delivered…

Items always dispatched and delivered quickly.

16. april 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Thanks for leaving a review!

It’s great to hear that your orders are consistently dispatched and delivered quickly. We really appreciate your continued support and look forward to helping again in the future.

Thanks,
The ValvesTubesFittings Team

Bedømt til 1 ud af 5 stjerner

Order still not received one week after…

Order still not received one week after ordering. 1 to 2 working day delivery paid for and confirmed on order confirmation.

29. marts 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Morning David,

Thank you for your review, and we’re sorry for the delay with your order.

On this occasion, a system error on our side affected the dispatch timeframe, meaning your order was not shipped in line with the 1–2 working day delivery selected. This issue has now been resolved, and your order should be with you shortly.

As an apology for the inconvenience, we’ve refunded your delivery charge.

Thank you for your patience and for bringing this to our attention, it’s helped us ensure this doesn’t happen again.

Kind regards,
The ValvesTubesFittings Team

Bedømt til 3 ud af 5 stjerner

I thought the service was great, but

I thought the service was great.

But saying that I was extremely displeased with the post cost of £60! It was about a 1kg package. Small box of about 30cm x 20 cm. I had it weighed at the post office and it would have cost less than £10

28. marts 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Andrew,

Thank you for your kind comments about our service, we appreciate it.

We’re sorry to hear you were unhappy with the delivery cost. As your order was shipped to the Outer Hebrides, carriage charges are unfortunately higher than standard mainland UK rates due to the additional handling and transport involved. These are set by our couriers rather than ourselves.

All delivery costs are clearly displayed at checkout before purchase so customers can make an informed decision, and we also offer the option to arrange your own courier collection if preferred.

Thanks again for your feedback.
The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

Good team

Good team, good service.

8. januar 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Thanks for leaving a review Costi,

Great to hear you find the service we offer and the team here helpful, we certainly do our best!
You know where we are in future.

Thanks,
The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

Great quality products and fast…

Great quality products and fast dispatch/delivery

14. januar 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi John, thanks for your review!

Great to here you appreciate the high quality range we offer and that we've been able to get your order out quickly.

We look forward to helping you again soon!

Thanks,
The Besseges ValvesTubesFittings Team

Bedømt til 2 ud af 5 stjerner

Far to long for delivery

Products are of good quality but 10 days to receive the order is far to long. There are many sites that deliver in a few days why not ValvesTubesFittings. In the meantime the project has been on hold.

11. januar 2026
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Thanks for your review and kind feedback on product quality.

The order was placed using our free standard delivery service. We do also provide express delivery options for urgent projects, which are available to select at checkout. We recommend choosing these where delivery speed is critical to avoid delays to ongoing work.

Thank you again for the feedback,
The ValvesTubesFittings.com Team.

Bedømt til 5 ud af 5 stjerner

quick and very good company

quick, and they have everything you need. It is just one small detail; they are losing business because they don't have the means to pay on account, so they will always have small orders because no one wants to use a credit card for business use. I understand that they insist on payment in advance, which is beneficial for cash flow; however, there are other advance payment methods available, such as BACS, and credit cards are primarily intended for personal use, not for industrial materials.
but I recommend them to anyone

27. oktober 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Thanks for the great review Fateh! We’re glad you found everything you needed and that our service was quick. We also appreciate your feedback on payment methods and credit accounts. While card payments are our preferred option as they give us instant confirmation and allow us to get orders processed and dispatched faster, we do also offer Faster Payments (bank transfer) for high value orders, which will appear as an option at checkout where applicable. Focusing on advance payment helps us keep our pricing competitive for all customers. Thanks again for the recommendation – it means a lot to us!

Bedømt til 5 ud af 5 stjerner

great communication!

great communication!

5. november 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Thanks for taking the time to leave us a review Adam. We're really glad to hear that you appreciated the communication throughout your order.
Thanks,
The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery, cheap fittings

29. oktober 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Good Morning,

Thanks for the 5 stars! Great to hear you were pleased with the price and delivery.
We're here if you need us in future.

The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

Very quick delivery all items are top…

Very quick delivery all items are top quality as usual from Besseges. I will always use Besseges.
Very easy website to use and great customer service.

7. oktober 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Keith,

Thank you for sharing your positive experience with us! We’re delighted to hear that you’re happy with our website and the quality of our products.

If you ever need anything in the future, you know where to find us. We’ll be happy to help.

Many thanks,
The ValvesTubesFittings.com Team

Bedømt til 1 ud af 5 stjerner

ordered 3 weeks in advanc of a shutdown…

ordered 3 weeks in advanc of a shutdown and still didnt recive parts and at the time of writing this no refund

29. september 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Patrick,

Thanks for taking the time to share your feedback. We’re sorry for the delay and inconvenience caused.

There was a delay before dispatch, and looking at the tracking the courier seems to have reported access issues at the delivery address, which extended the delivery time further.

We’re glad to see the order has now been delivered, but we’ll review what happened to help prevent similar delays, where possible, in future.

Kind Regards,
The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

Brilliant place to shop

Brilliant place to shop, the guys at the trade counter are 10/10 every time.

4. august 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Mohammed,

Thanks for taking a few moments to leave us a review.

We're always happy to help, so it's great to hear how highly you rate the warehouse and counter team. I'll pass your comments on to them, I'm sure they'll appreciate it.

Looking forward to seeing you at the counter again soon.

Kind Regards,
The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

excellent friendly professional service…

excellent friendly professional service as always, used besseges for many years and would highly recommend them to anyone and everyone.

30. juni 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Frank,

Thanks for sharing your fantastic feedback with us. It's great to hear that you've always found our service friendly & professional.

You know where we are if you need us in future.

Many Thanks,

The ValvesTubesFittings.com Team

Bedømt til 1 ud af 5 stjerner

TheAberdeen tube we ordered has been lost and…

The tube we ordered has been lost and NOT delivered. The carrier used is USELESS, how do you lose 6 metre lengths of tube?

We will NOT BE USING THEM AGAIN FOR TUBE ORDERS!!

30. april 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Chris,

Thank you for your feedback, and we're very sorry to hear about your experience.

We completely understand your frustration. Having a delivery go missing, especially a 6m bundle of tubes, is both baffling and incredibly inconvenient. While the carrier’s error was outside of our direct control, we apologise for the disruption this has caused.

We’ve noted your comments and will be reviewing our shipping arrangements for tube orders to reduce, as much as possible, the chance of this happening again in future.

Kind Regards,
The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

What a Fabulous company to deal with.

What a Fabulous company to deal with.
They answer all questions if you have any.
Give them a try for all valves,Tubes and fittings

3. april 2025
Uopfordret anmeldelse
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Joanne,

Thanks for leaving us a 5* review, we really do appreciate it!
Our team are always happy to assist and answer questions about the products.

Looking forward to dealing with you again soon.

Kind Regards,
The ValvesTubesFittings Team

Bedømt til 5 ud af 5 stjerner

My One of the best and highly…

My One of the best and highly recommended supplier. Great staff, Great prices & always sooo helpful.
Keep shining.
Thank you

27. marts 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Zubair,

Thanks for taking the time to share your feedback. We're pleased to hear that you find our pricing competitive and our team helpful.

Looking forward to dealing with you again soon!

Thanks,

The ValvesTubesFittings Team

Bedømt til 4 ud af 5 stjerner

Efficient service but disappointing…

Efficient service but disappointing return experience as no labels provided for return and the reason given for the 30% return charge was to pay for the transport ; poor communication.

17. marts 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Allison,

We appreciate your feedback and are pleased to hear that you found our service efficient. We're sorry to learn that your return experience did not meet the same standard and apologise for any confusion.

Regarding the return process. Our restocking fee covers the time and administration associated with processing returned items. However, it doesn't sound like this was communicated very clearly to you so we’ll certainly take your comments on board to improve this going forward.

Thank you again for your valuable feedback.

Best regards,
The ValvesTubesFittings.com Team

Bedømt til 5 ud af 5 stjerner

Excellent

Can source everything I required and very quick delivery.

25. februar 2025
Besseges ValvesTubesFittings-logo

Besvarelse fra Besseges ValvesTubesFittings

Hi Philip, thanks for your kind review!

We're pleased we could supply everything you needed and deliver it quickly.

It’s great to hear you had a positive experience ordering with us via ValvesTubesFittings.com.

We look forward to helping you again soon!

Best regards,
The Besseges ValvesTubesFittings Team

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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