Mura Car Accessories - MCA Anmeldelser 74

TrustScore 4 ud af 5

4,1

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Sent my BMW Z4 Combox for repair. Customs were a pain, the Company were great. When MURA finally got the box from customs, it was repaired and promptly returned, The box works PERFECTLY. The rep... Se mere

Bedømt til 5 ud af 5 stjerner

Sunt foarte recunoscătoare celor de la Mura, deja imi pierdusem speranța ca mmi-ul meu se va mai conecta vreodata la telefon, am fost la reprezentanta oficiala, la mai mai multe service-uri, peste tot... Se mere

Bedømt til 1 ud af 5 stjerner

2 weeks ago I ordered a BM54 from u guys and I got the confirmation of the order by email and that was all...I got nothing just that email. If the site is off or you don't have more BM54 or whatever y... Se mere

Bedømt til 5 ud af 5 stjerner

Bonjour J'avais le MIB2 complétement hors service sur mon Audi (plus de radio, de carplay, de navigation, plus aucun réglage possible, etc...). Au départ j'étais hésitant pour le faire réparer chez... Se mere

Virksomhedsoplysninger

  1. Butik med biltilbehør
  2. Autoværksted

Skrevet af virksomheden

Automotive engineering company based in Bucharest, Romania | Recommended on more than 40 international forums for our services | Only 5-star reviews on independent online platforms. We refurbish infotainment equipment for personal cars. We handle BMW, Audi, Mazda, Porsche, Mini Cooper, Rover, Saab and always expanding. We restore back to factory state navigation systems, bluetooth modules, sound amplifiers, TV tuners, radio modules, to name just a few. You save money by repairing instead of buying new from your local dealer. You also get 1 year warranty. We work with more than 50 shops worldwide who outsource their repair jobs to us. We served customers from all over the world.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

74 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

BMW Z4 Combox for repair

Sent my BMW Z4 Combox for repair. Customs were a pain, the Company were great. When MURA finally got the box from customs, it was repaired and promptly returned, The box works PERFECTLY.
The repair cost was very reasonable too.
I am extremely happy.

15. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Réparation unité M-ASKII de BMW E90 2008

Mon unité centrale iDrive sur une BMW E90 ne fonctionnait plus, écran noir, plus aucun son, éjection cd hors service, juste les leds des boutons qui s'éclairaient. J'ai donc fait appel à Mura Car dont la réputation est excellente pour réparer ce type de panne. Ils ont rapidement diagnostiqué le problème et réparé mon unité qui fonctionne à nouveau parfaitement. Merci Alex Raicu pour ton aide et ta réactivité. Le prix de la réparation (200€) est franchement raisonnable quand on compare au prix de remplacement de l'unité en concession et sachant que l'achat d'une unité d'occasion nécessite de renseigner le numéro VIN du véhicule dans la mémoire de l'unité pour que tout fonctionne, ce qui n'est pas à la portée de tout le monde. Bref, vous pouvez faire appel à leurs services les yeux fermés !

14. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Professionnels

Professionnels, qualité du travail (réparation d'un amplificateur audio BMW X5 Harman Becker), facture très très raisonnable, respect du délai, à l'écoute du client, réponses par mail sous 2 à 3 heures, garantie réparation incluse 1 an.
Après remontage et essai du véhicule tout semble OK
Si cela perdure, je ne peux que féliciter MURA.
R. Veyretout

1. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mercedes W221 S550 Versterker Revisie

Na het lang zoeken op Google.com heb ik eindelijk een bedrijf gevonden, die mijn versterker van mijn mercedes w221 S550 heeft kunnen maken voor een redelijke prijs. 👍🏽 ik ben zeer tevreden over dit bedrijf en over de communicatie en service ervan, alleen het verzenden er naar toe heeft wel even geduurd, maar gelukkig de reparatie en het terug sturen ervan ging best vrij snel 😃 ik raad dit bedrijf zeker weten aan 👍🏽

8. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

L’unité de la radio , Bluetooth et Navigation

L’unité de la radio, du Bluetooth et de la navigation de ma BMW 330 xi e90 a été réparée par l’entreprise Mura Car Accessories la semaine dernière ; l’unité m’a été livré ce jour ; je viens de l’installer et celle-ci fonctionne parfaitement ; toutes les fonctions sont à nouveau parfaitement opérationnelles ; je remercie cette entreprise pour son professionnalisme et sa réactivité ; je suis très satisfait de leur prestation et referai appel au savoir-faire de cette entreprise si une panne survient ; par conséquent , je recommande cette entreprise ; bien Cordialement

20. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Wasted time and money

I wasted two months for a diagnosis of my unit, and now also paid for the return.

Thanks for the long reply, and I understand that you moved to a new apartment. I would have been happy to pay for the diagnosis or even fix, but you did not even look at it.
It very much look like this "company" is no longer active.

4. april 2024
Uopfordret anmeldelse
Mura Car Accessories - MCA-logo

Besvarelse fra Mura Car Accessories - MCA

Dear Niels,

We sincerely apologize for the dissatisfaction you experienced with our service. We understand how frustrating it can be to wait for a diagnosis. Please allow us to address your concerns.

First and foremost, we want to acknowledge the delay in providing a diagnosis for your unit. Our company recently underwent a significant office relocation, as communicated by our colleagues, an exceptional event in our history that consumed an extensive amount of time and resources. We regret any inconvenience this may have caused you during this transitional period.

Regarding the shipping costs, we want to clarify our policy. In a repair service such as ours, it is customary for the client to cover the shipping expenses. This information is also published on our website. However, we want to emphasize that we did not charge for the diagnostic operation itself. The diagnostic process is intricate and time-consuming, especially when the product sent for repair exhibits no apparent fault. It requires rigorous stress testing to either manifest the fault or conclude that the unit is fully functional. During this testing phase, a set of tools and resources are committed solely to your unit, rendering them unavailable for handling other orders. Hence, offering a free diagnostic already incurs costs on our end, not imputed to the customer.

While we understand your frustration, offering free shipping in addition to the diagnostic would be economically unfeasible for a business, as it would further strain our resources and ability to provide quality service to all our customers.

We sincerely appreciate your feedback, as it helps us identify areas for improvement and ensures a better experience for all our customers in the future. Should you have any further concerns or require assistance, please do not hesitate to reach out to us directly.

Thank you for your understanding.

Bedømt til 5 ud af 5 stjerner

Excellent service from the uk

Excellent service from the uk. Easy posting and forms.
Quick turn around and very fast delivery back to uk.
Just put head unit back into my bmw. Working perfectly and I am very impressed with the excellent service thanks.

5. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

MIB2 hors service sur Audi.

Bonjour
J'avais le MIB2 complétement hors service sur mon Audi (plus de radio, de carplay, de navigation, plus aucun réglage possible, etc...).
Au départ j'étais hésitant pour le faire réparer chez MURA mais le coût du remplacement chez le concessionnaire était exorbitant ! Finalement j'ai reçu mon MIB2 en retour complétement fonctionnel (Cela à mis environ 3 semaines) mais Alex ou Vlad ont toujours répondu aux mails et aux demandes Whatsapp. Merci à eux.

17. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mura!!!!! SUPERB!!!!

I dont know what more to say other than THANK YOU!!! Just received my infotainment unit back. Admittedly it was a nervous time, sending an expensive device to a different country (sent from Canada). And then waiting for it to come back. Things get lost in the mail system. But Vlad knew I was nervous about this. His communication, reassurance and the professionalism is second to none. I wont use anyone else to do any type of sensitive repair. I wish I could give a second guarantee to anyone who is nervous as I was, but all I can do is write this review. Vlad and the rest of the Mura team - hats off to you. I am humbled by your service.

29. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I did send my BMW CCC unit for repair…

I did send my BMW CCC unit for repair to this company from Australia. People in this company are very helpful and prompt. They repair my unit and send it to me through courier nice and tidy. After received my CCC unit. I did install in the car ,my audio system back to the life. I am very happy with their repair. Highly recommended to others,who is any where in the world.

7. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Réparation amplificateur Audi A4B8…

Réparation amplificateur Audi A4B8 mmi3g+, rapide efficace, renvoi rapide, bel emballage. Remplacement préconisé par le concessionnaire 1250€, prix de la réparation 200€ plus les frais de port : belle économie surtout pour un matériel encore fonctionnel. Merci encore.

13. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First class service✨

First class service! HIGHLY RECOMMENDED! these guys fixed in no time my bmw e61 CiC unit for a fraction of what i would pay for new unit. Alex kept me updated all the time of what is happening.
Thanks.

6. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bmw CIC Idrive repair

Sent my bmw CIC drive to them, they fixed it and sent it back with 1 years warranty,its now back in the car and works a treat no reprogramming..In total to send it have a full check over,have the CIC mother board change with return €440. A bargain when in the UK they want your arm in the price...

17. november 2022
Uopfordret anmeldelse

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