Valeremilano Anmeldelser 

238
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Order some jeans and a few T-shirts, top tier quality Valere Milano. I’ve ordered a few times from this company and the garments are impeccable.

Bedømt til 1 ud af 5 stjerner

They advise that they've shipped your order but royal mail never receive it. Dont order from this company or other companies that stock their clothing. very very poor. I ordered via boohoo who adv... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Been a customer for about 2 years now,and bought multiple orders and always very happy with purchases.there was 1 time i got sent out the wrong size in hoodie and another time when i was 2x tshirts mi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My son was adamant he wanted his jeans from Valeremilano, his previous pairs are bang on trend and great quality! Ordering is easy when extensive photos and info on the website, fabulous bonus of gett... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(238)

84 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Still don’t have my product because the…

Still don’t have my product because the courier are useless

25. april 2025
Valeremilano-logo

Besvarelse fra Valeremilano

Hi Daniel,

Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.

We’re sorry to hear you weren’t fully satisfied with your experience.

We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.

Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.

Warm regards,
Valere Milano Customer Care

Bedømt til 1 ud af 5 stjerner

No refund for returned item

Bought a Parker Coat via Debenhams website. Item returned - no correspondence - they have not acknowledged the item has been received- no refund. The company has not interacted with me at all. They have my money and goods. Rubbish customer service. Now taking the issue up with courier service - Royal Mail

6. januar 2025
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hi Lisa,

Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.

We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.

Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care

Bedømt til 1 ud af 5 stjerner

Still not received my order and it's…

Still not received my order and it's been 2 weeks now.. emailed heard nothing back

19. februar 2025
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hi Scott,

Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.

We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.

Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care

Bedømt til 1 ud af 5 stjerner

Order not arrived

Placed my order on the 12/01/2025 which was dispatched on the 13/01/2025 but I still haven’t received. I sent 2 emails first on the 23/01/2025 and 30/01/2025 but still not had a response to either. I have no issue waiting for the order if it is delayed but would like to be informed of where my order is.

3. februar 2025
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hi Jack,

Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.

We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.

Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care

Bedømt til 1 ud af 5 stjerner

Sent my order back over a week ago…

Sent my order back over a week ago #10442
Asked for a refund and paid to send the parcel back no email reply to say they have received it or anything. Tracking shows it was returned with a picture.

18. december 2024
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hi Kyle,

Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.

We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.

Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care

Bedømt til 1 ud af 5 stjerner

Absolutely shocking order some jean…

Absolutely shocking order some jean with writing on the back the writing had pealed of loads by the time they arrived i emailed and heard nothing back never again will i be buying from yourselves

25. december 2024
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hey Devon,
Sorry to read about your experience.
We are a small business and our customer services team are back in today after the Christmas and New Year holidays.
Please rest assured this is a very rare and unusual issue and will ensure your item is replaced / refunded right away.
Thanks
James @ VM

Bedømt til 1 ud af 5 stjerner

Disappointing first experience …

I placed an order of £145 on 4 items which was “dispatched” on the 12th December. Ive had no update since on my order. According to royal mail they still haven't received it and I've tried making contact through email, instagram, tik tok and facebook and ive heard nothing back. And this has caused me alot of stress as christmas is fast approaching and my partner will have hardly any gifts now under the tree. I just want my items ive paid for Christmas or a refund. A real shame as the items looked lovely

21. december 2024
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hi Aimee,
Sorry to read your review - always sad to see any customer upset.
We've checked customer services and seen that the parcel was lost by the courier during a very busy time and you asked for a refund which was processed accordingly.
This is unusual but does seem that some couriers were facing some difficulities on the run up to Christmas.
Sorry you had a bad experience due to this as it was totally out of our hands and hope we can make it up to you in the future as we never like to see anyone receiving bad service from us.
Thanks
James @ VM

Bedømt til 2 ud af 5 stjerner

The company is real guys just couriers messing about

This company I have ordered from before that are good however the silly Royal Mail guy has gone and delivered or shall I say left my parcel across the road by the bins on bin day and no parcel is to be seen I was only informed of this on the 17th and it was apparently put there on the 12th I will say they are a good company but I don’t know what’s going on at the moment people are stealing a lot and couriers are leaving parcels in silly places, not once did I request a safe place I never have, I have always said I want it delivered directly to me and I will sign for it as well as no red card received, I have bought from them many times and never had a issue always got my parcel delivered to me directly, this is the first time ever this has happened, I was away so I thought I’d have it delivered to a temporary place I’m staying at however it didn’t get to me. What I’m waiting on now is a reply from the retailer and hoping we can do something once this is done I will give them 5 stars as im a fair person. Also to the comment below same thing has happened to me no email I found out 5 days later it was delivered to shared bins on bin day, but they are a real company as I have received good from them In the past. Please get back to me on this hope we can resolve the issue and a loyal customer

17. december 2024
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hey Kash,
Thanks for your message / review.
It was a bit of a nightmare getting to the bottom of what happened to your parcel but glad it is all being resolved and it finally got to you after we sent the order back out after Royal Mail leaving it in s stupid place.
We really do pride ourselves in giving best possible quality and service from a small team of really dedicated people who really care.
Any issues going forward, please message us and we can handle it for you.
Thanks
James @VM

Bedømt til 1 ud af 5 stjerner

I need to no if this site scam or real…

I need to no if this site scam or real as I place order and not receive my email or reference number and they took money out my bank. Please someone contact me

17. december 2024
Uopfordret anmeldelse
Valeremilano-logo

Besvarelse fra Valeremilano

Hey 'Blue Shakespeare'
Please can you share your order number and name so we can deal with your comments.
We can't find you on our system under this name.
Please e-mail us at info@valeremilano.co.uk and our customer services team will get back to you asap / resolve any issues.
Thanks
James @ VM

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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