Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Worse than Canceling a Gym Membership during COVID

Absolutely awful!! They were charging us $90 a month, and even at such a high price, they wouldn’t even let us change the music unless we paid an extra monthly fee. The music they chose for us was inappropriate, filled with NSFW material. This is a family-friendly restaurant we’re running! Even so, no business would allow curse words and inappropriate themes in every other song playing in their building!

We tried to cancel for FIVE WEEKS. Every time we called customer service — which was at least three times a week — they would hang up on us or say that they couldn’t cancel until their manager came back from their meeting. Well, five weeks later, we knew that was a lie; no manager is always in a meeting for five weeks straight. We told them that we’re staying on the phone with them until the manager came back. Two hours later, they still couldn’t get the job done. They also hung up on us again. So, we called the bank and did a chargeback to force them to cancel.

Lesson learned here, don’t sign with Mood Media. And if you want to cancel, call the bank for a chargeback — NOT MoodMedia’s customer service. We’ve been using Spotify and Amazon Music ever since, and those have been customizable and much cheaper options for us.

30. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst customer service ever

I'd give em a negative review if I could
Placed in an order on 5/4/21, never received my device, called a few times trying to figure out what was causing the delay. There was a mistake on my address (A mistake on their end) said they'd make it right and ship out the device. Week went by, called again, talked to Nicholas, worst customer service agent I've talked to in a long time... he said I have not been charged - which I proved he was wrong and was charged on 5/6 and he couldn't do anything about it but give me a refund and I should place another order.
Politely asked for overnight shipping on them, since I've been waiting for a month already, but he said that's not an option, unless I want to pay for it. So my only option is to take the refund and place in a new order.
BTW, before hanging up be mentioned the refund will take 1 - 2 weeks... UNREAL... Canceled everything and gonna try to find another company that will provide that service

2. juni 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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