URWizards Anmeldelser 133

Ordered a set of dice and after using them twice the D4 shattered. Haven’t been able to get a hold of anyone at the company.

The original order arrived well and on time, but the d20 was not quite accurate to the website. Thankfully, Rebecca and the team at UrWizard promptly replaced it at no charge and it is beautiful. Thank you very much for such excellent customer service and attentiveness.

I own 5 sets of dice made by URWIZARDS and the reasons I keep ordering from them are plenty. The dice are top-notch both in terms of looks and quality, the listing photos are fairly represent what you will be getting (keeping in mind that they shoot them to highlight dices' best parts). I live in a country in Easter Europe and dice never took more than a month to reach me. The customer service lives up to its title and is very customer-oriented. I had all my questions answered and could be sure they won't leave me hanging with my question. The dice are great, as are people working there, what else one might need?

These dice are beautiful! I was so excited to receive them, and very happy with the quality.

The customer service was excellent! Two of my dice had been damaged in transit, but URWizards was prompt, polite, and extremely helpful in sending me replacements that I am very happy with!

I purchased a dice set, it looks amazing.
I decided to customize a dice box, they helped making it EXACTLY as I wanted, by choosing design, position of the elements and material.
I'm very satisfied with the result!

So, I've bought about ten sets of dice from URWizards, some for myself and some as gifts, including one large custom order, and the dice are simply fantastic in detail and in composition. Their customer service is incredible. I never write reviews except to excoriate; these folks deserve praise for being a great company.

URWizards and specifically Rebecca was wonderful to work with. I had an idea in mind and she helped make it a reality. URWizards took a custom image and burnt into the Dice Box, and it turned out fantastic - this will make a great Christmas present.

URWizards is absolutely amazing! I ordered a set of dice but a different set was shipped. I sent them a message and they were able to get the right set of dice to me within a few days. It was just a great experience ordering from this shop and I highly recommend them to anyone who is into D&D and wants a really cool set of dice!

The dice turned out AMAZING. I thought I had some issues with shipping, so I reached out to the team, and the customer service was quick and reliable! The dice turned out great, and I can’t wait to give them to my friend for Christmas.

The seller responds quickly and is very helpful. I had sime questions about the product and there was a problem with the delivery, but that was resolved very quick. The dice look great and the box is amazing with strong magnets to keep the lid tightly in place. Would order here again!

Dice are pretty, customer service was very helpful

Amazing quality on the dice and very kind and helpful seller.I would recommend it to any DnD or dice collector with closed eyes.

Wonderful experience! URWizards replaced a broken D4 for me after it had shattered. It was a Christmas present to me last year so I was so happy to have my full set back. They also communicated well and provided great customer support on a set of amethyst that came with weird coloration. I received a much better set and lots of prompt responses. Their gemstone sets are gorgeous, and would highly recommend!

Dice are gorgeous and seller very friendly and helpful :)

These dice are beautiful! And such great quality - the D20 especially! Nice weight to it for resin dice. Really pops against dark backgrounds and truly glistens in the light. Seller was very accommodating with an order I had stolen from my mailbox (thank you again!!)

I recently purchased a two sets of dice with them and am happy with my purchase. They were prompt in sending out my shipment and URWizards was responsive and friendly when I approached them as my package appeared to be lost in shipping limbo. After their realizing the package appeared to be lost by the shipper (no updates after two months on the tracking website, they shipped out a second package of the dice I bought FOC.

Highly recommend.

I bought a dice box and a set of resin dice. The order arrived very quickly and safely packaged. However, I was not completely satisfied with the quality of a few of the dice and contacted the seller. I got a quick reply and everything sorted out, replacement dice sent just as quickly :).

First of all — amazing craftsmanship and quality! I’m so impressed with my order and super satisfied with everything I got. This shop is so unique, which makes all of their items are great for gift giving! You definitely can’t find this kind of quality and originality anywhere else. If you’re considering buying something from this shop — do it! This is your sign lol

Set up a custom order with unique images and font.
I clearly explained what I wanted for each dice and when I got the design back they didn't even use the font I sent them.
That wasn't the only problem.
Apparently they only can fix 1 mistake per email because it took 10 emails to get the design to what I originally requested.
I let that slide and then waited for my product.
I got a tracking number and the emailed displayed what was in the order.
Not my order. Not even close. I ordered 10 dice and they show me being sent 4.
Different dice completely.
Customer service has stopped responding entirely.
I want my 140.00 dollars back.

I had ordered from them around the start of the pandemic and still got my order within a reasonable time frame, additionally, I had a misprint on my D4 and they were more than happy to send me a replacement! Absolutely fantastic service, I'll be ordering from them again!