uptownie.com Anmeldelser 475

Return policy with credits in store and not refunding back money.
Cotton quality is very bad and looks more like cheap fabric

Just as shown in the pictures and it is very cute when i wore it

The cloth quality and the sizing is a huge issue. Very disappointing. Only the design is good.

Good quality products, stylish outfits for every occasion ❤️

the top gives an amazing look quite good and fits well

Do not order from them!

Your order will be delayed indefinitely, and you will receive no updates, just empty apologies. I purchased a top nearly two months ago, and it still hasn’t been delivered. It says on their website that the products will be delivered within 3-8 business days, and this is apparently untrue.

Terrible service, will never shop again on their website.

The quality of the product is good! Nice fit 👌🏼

Honestly sizes are way too big and are not as per chart..material quality is not good at all..I bought two shirts at 1900..when I returned one shirt due to size issue then you guys gave me a coupon of 950 now that single shirt is costing around 1400..ethically uptownie should get the size changed..this seems to be cheating...for my full review kindly make a call on 9868372919 ..I returned the shirt I think last month but till now I have not used my return coupon as I don't like anything now from uptownie

Worst company i didn’t receive my parcel and no money at all shivani and Priyanka are scammers

Excellent collection

Good stitching. Soft summer fabric. Vibrant colors.

Return process did not happen. I was not contacted by the logistics partner and kept complaining both to Shiprocket and Uptownie to no avail. Then I was told by Uptownie customer support that return window was closed. I explained the situation that no one has contacted me and the logistics partner was wrongly updating the status. They did not care. You did not care and now I am left with a product I won't wear. Terrible experience

What they should have done was understood the situation and opened up the return window again. It would have costed them nothing to reschedule the return. Now it's cost them a customer and everyone that I have told about this experience. Customers are to be kept with care not rule books.

Loved the tops that I recently brought from Uptownie. The quality is very soft and comfortable.

Very bad customer service they have . Even after ordering there is no certainty when they are gonna deliver the product . When ask they don’t reply .i have seen multiple complaints on there Instagram pages and they keep deleting those comments . Still not sure whether they are gonna deliver my product

15+ days and still no order. Zero updates, zero accountability. Your customer service is nonexistent, your delivery is a joke, and honestly the whole experience feels like a scam. If you can’t handle orders, stop taking them. This is beyond disappointing. (As you mention uptownie i have mentioned my order numebr her & also i have msg on this number lets see how fast its been done now. my order (Order ID: 685281),

I placed an order (Order ID: 683064), which I later returned as the size was not okay. The amount paid was converted into store credit, and I was informed that a coupon/discount code would be shared with me via email.

However, I have not received the code to date.

I have attempted to contact your support team through calls and WhatsApp, but unfortunately, I have not received any response. Calls remain unanswered, and messages have not been addressed.

I understand that processing may take some time, but I request you to at least initiate the process or provide an update regarding the status.

This experience has been quite disappointing in terms of customer support. I request you to look into this matter and resolve it at the earliest.

I had placed an order from "Uptownie" IT is a clothes brand. They took prepaid amount but never delivered. Upon regular updates from them they say they cannt cancel and refund as the order is sent for processing, But its been more than 60 days and the goods have not been delivered. they fail to give me an update as to when they will deliver. Their website clearly mentions it will be done in 3-8 business days. I believe this to be a fraud

I placed an order (Order ID: 668613), which I later returned as the quality did not meet my expectations. The amount paid was converted into store credit, and I was informed that a coupon/discount code would be shared with me via email.

However, I have not received the code to date.

I have attempted to contact your support team through calls and WhatsApp, but unfortunately, I have not received any response. Calls remain unanswered, and messages have not been addressed.

I understand that processing may take some time, but I request you to at least initiate the process or provide an update regarding the status.

This experience has been quite disappointing in terms of customer support. I request you to look into this matter and resolve it at the earliest.

I have placed an order on 9th March, 2026 and the order hasn’t even being dispatched as of today. I have tried calling them several times with absolutely no response. I have written several emails. It’s been almost 2 months with absolutely no concrete response from them. I am feeling totally cheated, can someone from uptownie please response and get this sorted

Order number #674409
Hello, I placed an order on 14th March and it has still not been delivered. The delay itself is concerning, but what’s even more disappointing is the lack of any meaningful response from Uptownie.

Despite multiple attempts to contact them through WhatsApp and email, I keep receiving repetitive automated replies with no actual update or resolution. There has been no progress on delivery, and they are also not assisting with cancellation. Additionally, the customer care number provided on their website is not reachable.

As a customer, this experience feels extremely frustrating and unfair. It’s hard to understand how a brand that promotes itself so actively on social media fails to handle basic order fulfillment and customer support. This has been a very poor experience overall.