Used UPS to import package from Germany. 10 days after receiving release letter NO SERVICE YET.... AND NO PACKAGE NOBODY TO TAKE MY CALL, HOLDING ON FOR MORE THAN AN HOUR...... I RECOMMEND TO NEVER... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The worst courier company ever. They don’t answer the calls nor respond to the emails. I have paid customs and submitted the required document but still sending g me messages that there are out... Se mere
Paid for delivery within one week Germany to SA, early Sept 23. Now 10 Oct, still not delivered and UPS contacted receiver today to say pay 43 Euros in trumped up SA costs before delivery. Would not h... Se mere
This company must just close down I. South Africa!!! This has been one of the worst delivery experiences I’ve ever had. I stayed home the entire morning to receive my parcel because there was n... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
After 3 attempt's the PKG
After 3 attempt's the PKG. was returned, the reason The driver said by email no one home to sign for pkg, on 3rd day, final attempt. They never rang Bell, I had a note please ring bell, also on 3rd day i was outside, my camera never saw anyone, Ups could have sent email. If i could pick the pkg up? it seems like driver may have been at fault.
12. januar 2023
Uopfordret anmeldelse
Worst experience ever
Worst experience ever
Worst experience ever, avoid at all costs!
I paid for express international that was meant to take 3 days. UPS obviously stuffed up the customs clearance which has resulted in huge costs with duties as well as their fees they put on top. Three weeks later my parcel is still in government possession and UPS is trying to charge me even more than the first invoice I paid.
They then won't let me as the shipper solve the issue and the customer has to which has been an awful experience for them.
Worth paying a bit more and going with DHL or DPD.
14. april 2022
Uopfordret anmeldelse
unprofessional / incompetent company
Back in 20th of May 2020, I sent a package to Saudi - the content was supposed to be stored at 4C upon arrival to Saudi - this package was misplaced and delivered to my partner after 6 weeks.
I have submitted a claim that we cannot be sure that the product work correctly, since we don't know anything about the storage conditions in the past 6 weeks, and asked kindly UPS to refund for both the shipment and the price of the product a total of
€ 495,59.
AFter 15 months and more than 30 Reminder mail to customer service with no answers - I finally got reply from UPS on 26th of August as follow:
"With reference on the below concern , Shipment was delivered before 14 Months. UPS only keep data in their system for 6 months any above 6 month we can’t assist you with information or details.
Also not can’t claim after 90 days as per UPS policies."
I am SOOOO frustred that a company can behave like this and still be one of the biggest actors all over the world - it is SOOOOO unprofessional to keep the customer as hostages - and use so much of MY time, and after 15 months give me above message??? Really shame on UPS to behave like this. I wished I could give this message personally to UPS management, but they never get back to me whom I should talk with.
9. september 2021
Uopfordret anmeldelse
We have shipment No
We have shipment No. 820919845 that was delivered to us on August 23 in part and not complete (after filing a complaint with government agencies for the late delivery date) and unfortunately, only two of the 3 shipments were delivered to us !!! And the company’s delivery employee wrote on the receipt invoice that only two of the three shipments were delivered, and so far we have not received the third shipment despite the passage of 12 days after its unknown status and we contacted the support to not answer and we contacted the customer service in Saudi Arabia and unfortunately for now the problem has not been seriously solved! We ask you to quickly solve the problem and deliver to us the third shipment of unknown fate !!!!!!!!
4. september 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.