Since being contacted by United Cellars I have rarely been disappointed with their recommendations. Wines I have purchased have been good quality and value for money. I prefer reds but my wife lik... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very pleasant first purchase experience with United Cellars - will definitely return! Was surprised to get a follow up call from David in the sales team to help complete and recommend items for my or... Se mere
Communication is great via Emails,texts and phone calls and there is no pressure to buy. Nathan E knows what I like and informs me when a great wine comes in and usually the price is right
Virksomheden har svaret
We've had great service from the guys on the phone. They know what we like and call when they receive something that they think we would enjoy. And if something isn't right we can send it back without... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om United Cellars
Skrevet af virksomheden
Established in 2004, United Cellars continues to be a family-owned business that works directly with leading wineries across Australia and around the world.
We care about your wine needs and our focus continues to be about offering outstanding wine, at best market prices. We provide a bespoke 'one on one' service, matching wine to each customer's needs. From $10 to $1,000+ a bottle, each wine has been tasted and approved as an industry benchmark, before it is offered for sale.
Out Promise is 100% Guarrantee
Skrevet af virksomheden
- Any Wine Any Where - try us out
Great wines and Fast Shipping
Great wines personally selected for you.....Experience the difference
At United, we believe in delivering to you top quality products, at market lowest prices with a high level of personalized service all the way from choosing the right wine to ensuring its safe delivery to you. We offer 100% satisfaction Guarantee - if for any reason your note happy return the goods within 30 days for a full refund.
Kontaktoplysninger
Suite 3.01, Level 3, 8 West St, 2060, North Sydney, Australien
- 1300 226 835
- info@unitedcellars.com
- unitedcellars.com
4,7
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I got a personalised phone call from CS…
I got a personalised phone call from CS as soon as my wine is ready for delivery. The wine arrived exactly on the day it promised. Well done.
21. juni 2026
Besvarelse fra United Cellars
Thanks for the great review! We are glad to hear you were so well taken care of by Customer Service, and appreciate your support.
well presented
well presented, packaging was excellent, communication was good as well. recommended for sure!
1. juni 2026
Besvarelse fra United Cellars
Thanks for the outstanding review! we truly appreciate your support.
Besvarelse fra United Cellars
Thanks for the 5-star review! Great to hear you found the service so prompt and really appreciate your support.
I would highly recommend them.
I have been purchasing products through United Cellars and they have always been great to deal with. Their service is reliable, delivery is prompt, and the overall experience has been excellent. I would highly recommend them.
19. juni 2026
Besvarelse fra United Cellars
Thanks for the great review! We appreciate your support and look forward to providing excellent service in the future.
They are friendly and helpful and got…
They are friendly and helpful and got to know my personal preferences.
12. juni 2026
Besvarelse fra United Cellars
Thanks for the 5-star review! We really appriciate all of your support, and are glad to hear you are enjoying our personalised service.
Positive contact with Consumer Consultant
Happy with wine
Concerns about ordering process satisfactorily resolved following contact with Consumer Consultant
3. juli 2026
Besvarelse fra United Cellars
Hi Frederick, thank you so much for your honest feedback. I'm sorry that I missed you when I called this afternoon
Our deepest apologies if the service you received was not up to the standard that both you and I expect. We strive to provide exceptional service and top quality wine to all of our clients, and if that has not been delivered we are commited to rectifying that.
Our top priority is customer satisfaction and I would like to understand further about your experience with United Cellars. If you are able to reach out to me via email to cs@unitedcellars.com.au, or call me directly on (02) 8915 5394 I would be glad to assist in any way.
Regards,
Lachie
Customer Service Manager, United Cellars
It’s place that you can trust what you…
It’s place that you can trust what you are buying. Huge rage of products , competitive pricing and fast delivery.
19. juni 2026
Besvarelse fra United Cellars
Thanks for the outstanding review! We really appreciate your support.
Have had sme great value bin ends and…
Have had sme great value bin ends and appreciate the personalised phone service.
18. juni 2026
Besvarelse fra United Cellars
Thanks for the great review! We are glad you are enjoying our personalised service and appreciate the support.
Besvarelse fra United Cellars
Thanks for the great review! We appreciate your support.
Great value wine and exceptional…
Great value wine and exceptional events. Highly recommend.
17. juni 2026
Besvarelse fra United Cellars
Thanks for the outstanding review! Our events team is thrilled with the feedback and high recommendation. We really appreciate the support.
Happy with United Cellar ‘s service all round.
Most helpful and excellent service from your representative, Dave Robinson. Understood that I prefer to order wines from UC via ph call & text messages…not by email. Then confirm the cost and my wine nos ordered on his email . Cellsr Angel is also a good system for advising when wines leave the warehouse.
10. juni 2026
Besvarelse fra United Cellars
Thanks for the outstanding review, and Dave will be blown away by the fantastic shout-out. We really appreciate your support.
Absolutely shocking delivery so never…
Absolutely shocking delivery so never again will I purchase anything else frm United Cellars!!
I hv been a long time customer but cld never trust deliveries as it’s happened twice!!
👎
16. juni 2026
Besvarelse fra United Cellars
Hi Sandy, thanks for your order and taking the time to write a review.
As discussed on our phone calls last week, we are truly for the challenges in your delivery. We have investigated how there was a breakdown in your order and have made systemic changes to rectify this for future deliveries.
We are sorry to hear you cannot give us another chance, and I implore you to call me on my direct number if there is anything we can do to assist moving forward.
Once again, our sincere apologies.
Lachie
Customer Service Manager, United Cellars
Besvarelse fra United Cellars
Thanks for the outstanding review! Great to hear you are loving the range, and we appreciate your support.
Great selection of wine and arrived…
Great selection of wine and arrived quickly, well packed for a safe delivery.
Highly recommended.
10. juni 2026
Besvarelse fra United Cellars
Thanks for the 5-star review! We truly appreciate the high recommendation.
Thoughtful international sparkling wine…
Thoughtful international sparkling wine suggestion, with valued (reliable) recommendation so was prepared to make the purchase. Easy execution and prompt delivery.
10. juni 2026
Besvarelse fra United Cellars
Its great to hear you are enjoying our international sparkling wine! Thank you for your words and for valuing our recommendations, we appreciate your support.
great service and follow up
10. juni 2026
Besvarelse fra United Cellars
Thanks for the 5-star review! We truly appreciate your support.
Besvarelse fra United Cellars
Thanks for the great review! We are happy we always have your favourites, and appreciate your support.
Besvarelse fra United Cellars
Thanks for the great review and kind words for Nestor. We really appreciate your support.
I hate star ratings
I hate star ratings. They are unreliable because they are prone to abuse and corruption.
If I like your product, I will keep buying it, which obviously I have continued to do.Please do not ask me to give you a star rating!
16. juni 2026
Besvarelse fra United Cellars
Hi Liddy,
Thank you so much for your feedback and for being a loyal customer. We are happy to hear you are loving the wines and appreciate your continued support.
We completely hear you on the star-rating request. The last thing we want to do is inconvenience a valued customer, and I can happily assist in removing you from these notificatons.
These emails are automated through Trust Pilot, and I can help you in unsubscribing completely. To do so I will need a little more information, could you please reach out to me directly at cs@unitedcellars.com.au so I can personally ensure you are removed from our review invitation list.
Thank you again for your honesty and your continued support!
Lachie
Customer Service Manager, United Cellars
I love united wines
I love united wines, they have great quality and variety of wines and their mystery specials are such bargains. Their delivery is always first class.
16. juni 2026
Besvarelse fra United Cellars
Thanks for the amazing review! We appreciate your support and kind words on our first class delivery.
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