I am giving 5 stars for the customer support we receive. Our queries are always answered and we receive good customer service. I can't fault the IT team who work hard to help. The system itself is use... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have worked with UniqueIQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support... Se mere
Virksomheden har svaret
We had it all wrong loading info from our end, thus creating our own problem. Thank you for your patience in dealing with us and resolving the issue. All the Best , Paul.
Virksomheden har svaret
The product itself is really good, the occasional glitch though to be fair sometimes that can be down to mobile signals. The biggest positive with IQ is the people - approachable, responsive, reliable... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Unique:IQ, we’re passionate about improving the way care is delivered. Our software empowers care providers with intelligent tools to manage rostering, care planning, compliance, and communication – all in one seamless platform. Designed specifically for the complexities of domiciliary and complex care, our solutions simplify the everyday and support better outcomes for those receiving care. What makes us different? We don’t just build software – we build partnerships. Our team works closely with care providers to understand their challenges and continuously evolve our platform based on real-world needs. From AI-powered care planning to real-time visit auditing, we’re driving innovation where it matters most. And with our deep sector expertise, award-winning support, and genuine care for the people behind the care, Unique IQ stands apart as a trusted, forward-thinking technology partner.
Kontaktoplysninger
Unit 17, Chestnut Court, B96 6EW, Redditch, Storbritannien
- 0800 888 6868
- info@uniqueiq.co.uk
- uniqueiq.co.uk
4,5
Fremragende
27 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Service
We have used Unique IQ for many years, we have always had exceptional customer service for any issues or questions we may have.
23. januar 2024
Uopfordret anmeldelse
Besvarelse fra Unique IQ Limited
Hi Chris, thank you for a fantastic 5 star review! We pride ourselves on our exceptional customer service and glad that you are benefiting from this - thank you!
Exceptional Electronic Systems and Customer Service!
I am extremely pleased with the electronic systems provided by Unique IQ. The platform ensures that all data submitted by our staff is not only responsive and safe but also in real-time, which has significantly streamlined our operations.
The level of customer service from Unique IQ is outstanding. They are consistently responsive to any queries we have.
I highly recommend Unique IQ for their electronic systems and the exceptional support they provide.
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra Unique IQ Limited
Hello Laura, thank you for an amazing 5 star review! We are delighted that you are enjoying the advantages the system brings to your business operations and that we are exceeding your expectations in terms of service - thank you!
Prompt reply and dealt with quickly
11. januar 2024
Besvarelse fra Unique IQ Limited
Hello Sarah, thank you for your 5 star review! We pride ourselves on our customer response times and so thank you for taking the time to recognise us - we really do appreciate it
Great system and more importantly for…
Great system and more importantly for us any problems are dealt with via a phone call in person. Every small issue we have had has been addressed very quickly.
9. januar 2024
Besvarelse fra Unique IQ Limited
Hi Andrew, thank you for your fantastic review! We pride ourselves on our service and being as reactive as possible and glad you enjoy the system functionalities
IQ always go over and above
IQ always go over and above. Always helpful and always respond quickly to any issue.
30. november 2023
Besvarelse fra Unique IQ Limited
Hello Chris, thank you for your wonderful review, it really is appreciated!
Great piece of software which does the…
Great piece of software which does the job I need perfectly
7. december 2023
Besvarelse fra Unique IQ Limited
Hello Dave, thank you for your fabulous review, it is very much appreciated!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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