UNIQSO Anmeldelser 

7.481
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

So i checked trustpilot and a lot of other website to make sure theyre a good company before ordering and in all honesty I have no complaints. I read the fine print and the warnings and I receiv... Se mere

Bedømt til 2 ud af 5 stjerner

The contacts are beautiful. I ordered the Hidrocor Marine teal colored contacts and they came in today. The only problem is that I only got one contact?? There are supposed to be two for each eye but... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I ordered a wig and it came way shorter than how it seemed like in the product picture. I think they might just use really small mannequin heads for their product photos?? But in that c... Se mere

Bedømt til 5 ud af 5 stjerner

we had some trouble placing the order initially due to website malfunctions as the website being slow and tending to reset itself. the deals we saw looked great, so we tried again after a few days. d... Se mere

Virksomhedsoplysninger

  1. Kosmetikforretning

Om UNIQSO

Oplysningerne kommer fra forskellige eksterne kilder


Uniqso

Uniqso

About us

We are online store of beauty

Buy cheap & quality cosplay wigs, colored contact lenses/circle lenses, skin & eye care products culled from Japan & Korea.



Uniqso

Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 70 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(7.481)

23 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I really like Uniqso :)

I really like Uniqso! The contact lenses are great quality and look awesome, I would always choose them. The delivery might take some time, but I think it's worth it!

2. januar 2024
Bedømt til 1 ud af 5 stjerner

销售过期产品

销售过期产品,售后不给解决

6. januar 2024
UNIQSO-logo

Besvarelse fra UNIQSO

Hi, we have acknowledged the issue and you have also agreed with the solution we offered. We have also issued a reshipment so if you need further assistance, kindly email to our support@uniqso.com

Bedømt til 3 ud af 5 stjerner

I once bought lenses from them which…

I once bought lenses from them which came perfectly and how they should be.

Almost two years later I bought the same once again, but they brought up a new system where is now per lense you pay and had on the product buy 1 get two stuff for lenses that had no opacity? I‘ve made the mistake of only having one in my cart and purchasing but I‘ve messaged them right away that I‘ve done this mistake.

Fast forward it only arrived one lens pack not pair, I directly messaged costumer service but this time threw a other system, and their they said that that I have two options: pay for lens again with shipping or return and only get 90% back, meanwhile having to pay for shipping and ect.
Second one I knew from their returns informations, but having to pay for another lens and shipping for lenses that should‘ve arrived with together since their literally opacity 0 and only 0 as the only option from the product??
And I‘ve been ignored countless times, I’m willing to pay for shipping but the full product??
by support not giving any solutions or real explanations ect just messed up system do to for contacts with 0 opacity.
I’m since trying for almost a month to get the other lens.

29. marts 2024
Uopfordret anmeldelse
UNIQSO-logo

Besvarelse fra UNIQSO

Hi, since you have only paid for 1 single lens, we hope you can understand that it is logical to pay for the other single lens. Our support team has even offered discount for that 1 single lens so we trust it is a fair solution instead of hoping for us to send the 1 single lens for free.

Bedømt til 5 ud af 5 stjerner

Great Experience! I've placed five orders now in total

I've been ordering from Uniqso since 2022 and I have never had any issues with my packages or the customer support! Things are always shipped on time and arrived within the specified time-frame, and when I've ordered express shipping, things have always showed up quickly!

Because I've only ever had good experiences, I was curious about where the 4.1 score came from but I see that almost ALL of the negative customer ratings come from lack of basic understanding of how online shopping or shipping works and blaming the business for it. (Eg. Things being held at customs. Not following tracking information. Wait times. Not reaching out to the company when things are lost in transit... etc. None of these actually fall on the responsibility of the business.)

15. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Take too long

14. februar 2024
UNIQSO-logo

Besvarelse fra UNIQSO

Hi, we have checked your order and it was delivered within the shipping timeframe. If you need assistance, please email support@uniqso.com and we will be glad to assist.

Bedømt til 1 ud af 5 stjerner

Disappointing

Order has been 'in transit' for almost two months with no update on delivery details

9. februar 2024
UNIQSO-logo

Besvarelse fra UNIQSO

If you need assistance, please email support@uniqso.com and we will be glad to assist.

Bedømt til 2 ud af 5 stjerner

I placed my order a few months ago but…

I placed my order a few months ago but I didn’t receive that package yet so well I tried to contact you guys and then on March 7. You give me back my refund but I wait many days for that order. so that doesn’t make me feel so comfortable, I buy it because I want it then I wait a month more but I didn’t receive the package. I think I wait I just wait too long.

6. februar 2024
UNIQSO-logo

Besvarelse fra UNIQSO

Hi, we have checked with our support team and we did not receive any previous email from you. Your order was also placed last month (5th February) instead of a few months ago.

Lastly, we actually sent a follow up email to you on 9th February regarding the item being out of stock and since we did not receive any reply from you after 1 month, we went ahead to cancel and refund the order to you.

If you need assistance, please email support@uniqso.com and we will be glad to assist.

Bedømt til 1 ud af 5 stjerner

Support was lacking

Support was lacking. Shipped late, and was held in customs before being returned to sender. I know that wasn’t my fault, because it happened to my girlfriend and two of our friends too. Paid 40 bucks and only got a refund after I said I’d dispute it with my bank. Wasted time and money, pinky paradise is def a better option

21. marts 2024
Uopfordret anmeldelse
UNIQSO-logo

Besvarelse fra UNIQSO

Hi, kindly be informed that we take 3-4 working days to process the order thus the order was shipped within the timeframe. It is unfortunate that the parcel was held at your local custom which we hope you can understand is beyond our control as well.

Lastly, we did not ignore your emails as we have explained we take 2-3 working days to reply to enquiry emails. It is our company policy to refund the order if the order is stuck at custom and not due to you threatening to dispute with your bank.

Bedømt til 1 ud af 5 stjerner

You did not write my phone number

You did not write my phone number, door number or apartment information on my order, so my cargo was waiting at the branch and was returned without my knowledge. Because my phone number was not on it, I was not informed.

26. januar 2024
UNIQSO-logo

Besvarelse fra UNIQSO

Hi, the shipping label has the shipping address that was provided by you during checkout. The phone number is not included as shipping company does not allow it due to sensitive information which is to protect your personal data as well. We have always encourage our customer to track the shipping status closely upon receiving the shipping information.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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