Highly recommended, We had a small issue in the bogging for my flight , but they solved quickly which I appreciated . Definitely I will be forever customer. Thanks again
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The moment I needed to talk to customer service it was incredibly easy and I received a phone call back within the minute. They answered my questions and had all the info I needed. Everything has been... Se mere
Virksomheden har svaret
DO NOT BOOK with Underpricer or Kayak!!!!! Horrendous experience! We flew from the US to London, and then from Paris back to the US. They CHANGED THE DATE of our returning flight to a day earlier w... Se mere
Virksomheden har svaret
Betty was incredible to work with. She guided me through every step, offered smarter options than the ones I picked, and genuinely cared about getting my trip right. When Lufthansa suddenly changed on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market. Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist. https://underpricer.com/
Kontaktoplysninger
4,0
God
374 anmeldelser
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very responsive customer service.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for this amazing feedback. We're glad to hear that you found us responsive. If you have any questions, please feel free to let us know. Safe travels!
Warm regards,
Underpricer
Sidney at UnderPricer was very helpful…
Sidney at UnderPricer was very helpful and easy to deal with in making changes to my reservation.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for choosing us! We're glad to hear that everything has been sorted out. If you have any questions or concerns, please feel free to reach out to us anytime.
Warm regards,
Underpricer
After purchasing tickets through this…
After purchasing tickets through this agency, a one-letter typo appeared in two passengers’ surnames on the ticket. The agency repeatedly stated that the only solution was to cancel the tickets and reissue them at the current fare, which would have resulted in a very significant additional cost.
After contacting United Airlines directly, a reservations agent confirmed that the tickets remain valid for travel, that the Secure Flight information already matches the passports, and that a note confirming the correct spelling has been added to the reservation. No cancellation or reissue was required.
This situation caused unnecessary stress and required considerable time to resolve. I would have expected clearer information and more careful handling of the reservation.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for reaching out to us. Please allow us to review this matter further. Could you please share your booking details with us? You may also send us an email at claims@underpricer.com. We apologize for any inconvenience and look forward to hearing from you.
Warm regards,
Underpricer
Great costumer service 😊
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
It's our pleasure to help you! If you need anything else, please let us know. Safe skies!
Warm regards,
Underpricer
Had some issues with the wrong seats…
Had some issues with the wrong seats showing up on the final confirmation. Aberforth from UnderPricer took care of it, got us the seats we needed (together!), and kept up constant communication until it was solved.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for sharing this with us! We're glad that Aberforth was able to take care of and address your concerns. In case you need any assistance, please don't hesitate to contact us.
Warm regards,
Underpricer
Very good customer service
Very good customer service. Impressed with all the agents I've talked to, very prompt and helpful.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for this amazing review! If you need any help, please know that we're available 24/7 for you. Have a safe trip!
Warm regards,
Underpricer
SCAM!!! Stay Away
Booked a flight to Dubai through underpricer.com which was cancelled due to War in the Middle East. United Airlines has already began issuing refunds for this cancelled trip, but because I booked through a 3rd party agency (underpricer) I was advised to reach out to them. The customer service line refers you to their website and nobody has responded to my numerous claims that I have submitted. My money is now being held andI can’t even rebook another vacation. Horrible customer service! I’ll never use this again. Seems like a scam
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thanks for reaching out to us, Elera! We have reviewed the reservation and noted that you requested a cancellation due to the current situation. In response, we reached out to the airline to request an exception.
Based on their response, the booking has already been canceled, and the ticket is eligible for travel credits. You are currently being assisted by our service team, so if you have any questions about the guidelines or need further assistance, please don’t hesitate to let us know.
Warm regards,
Underpricer
Initial response
Thank you for reaching out to us! Please allow us some time to look into this reservation for you. Could you please share your booking details? You may also send us an email at claims@underpricer.com with additional information. We look forward to hearing from you.
Warm regards,
Underpricer
Cancel my trip and refund before 24…
Cancel my trip and refund before 24 hours. Fully refunded.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
It's our pleasure to assist you with the cancellation. If you need any help or are looking to book a new trip, please feel free to let us know.
Warm regards,
Underpricer
Besvarelse fra UnderPricer
Thank you for booking with us!If you have any concerns, please feel free to let us know. Safe skies!
Warm regards,
Underpricer
I am very satisfied with the price.
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for booking with us! It's our pleasure to provide you with the best deals. Should you have any concerns, please feel free to let us know.
Warm regards,
Underpricer
I had a very good experience booking my…
I had a very good experience booking my flight through Underpricer. The booking process was smooth, and their website was easy to navigate when searching for flights and reviewing the trip details.
Their customer service team was also very responsive and helpful. They assisted me with my booking concerns and made sure everything was properly arranged. I really appreciate their support and the effort they put into helping customers.
Overall, I’m satisfied with the service and would definitely consider using Underpricer again for future travel bookings. Highly recommended!
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thanks for booking with us! We're glad you found us helpful and our website user-friendly. It's our pleasure to assist you.
If you need anything else, please feel free to let us know.
Warm regards,
Underpricer
It was easy to make a reservation
It was easy to make a reservation. Communication regarding delays and eventual cancelation were prompt. Customer Service was helpful. I would definitely use your services again.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for sharing your experience with us! We're glad to hear that everything has been sorted out. If you have any concerns, please feel free to let us know.
Warm regards,
Underpricer
Excellent customer service
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for this amazing feedback. It's our pleasure to assist you! If you need anything else or are looking to book a new trip, please feel free to let us know.
Warm regards,
Underpricer
You can trust this agency
Very helpful, respectful and very patient
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for trusting us with your reservation!
Please know that you can contact us anytime if you have any concerns. Safe skies!
Warm regards,
Underpricer
Cancellation refund scam within 24 hrs by Underpricer - Avoid Underpricer and Kayak at all costs.
I booked a ticket to Hongkong through Kayak and it generated a ticket through underpricer or underpricer.com. Its a scam website where it promises full refund on tickets booked if cancelled within 24 hours. I cancelled within 16 hours and they deduct more than $350 in the refund saying Seat booking is a 3rd party service. There is no way to reach their support team NOR does Underpricer,com respond to emails. Complete scam. Kayak takes no responsibility and Underpricer does not respond. Avoid Kayak and Underpricer at all costs.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We truly appreciate you taking the time to share your feedback.
After reviewing the case, we noticed that you requested a voluntary cancellation within the 24-hour void window. In response, our service team assisted and processed a full refund, including the seat charges.
Please note that the refund was issued to the original form of payment used during the booking process. We apologize for any inconvenience caused. Should you have any questions, please feel free to let us know.
Warm regards,
Underpricer
Excellent service and a support was a…
Excellent service and a support was a phone call away, impressive.i want to reserve my flight for next January.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thanks for booking with us! If you have any concerns, we're just a phone call away! Wishing you a fantastic trip!
Warm regards,
Underpricer
They handled my problem efficiently
They took care of my problem efficiently
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for this feedback! We're glad to hear that everything has been sorted out. Please know that we're available 24/7 in case you need any assistance. Safe skies!
Warm regards,
Underpricer
The operator was amazing
The operator was amazing, outstanding service, knowledge of the system of the impeccable,i feel comfortable recommending he's service to anyone.and feel very welcome and satisfied at the end.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for choosing us! It was our pleasure to assist you.
If you need anything else, please feel free to let us know. Have a safe trip!
Warm regards,
Underpricer
Buyer Beware. Under-scammer
Buyer Beware – UnderPricer scammers are hiding via Kayak
What a nightmare. I booked flights through UnderPricer, should be called unders-cammer which was listed under Kayak, so I didn’t realize I was dealing with scam agency until after the booking. If I had known, I would have booked directly with the airline.
Due to the security situation in Turkey today and was u der attack and ny flight was to leave Friday, I tried to cancel my flight scheduled for Friday. I spent over 6 hours on the phone, waiting nearly 2 hours each time, only to be disconnected. When I finally reached someone, they said there was nothing they could do and that it was up to the airline.
At the same time, they pushed me to cancel with zero refund, while trying to keep the $4,500. This is scam beyond scam.
My advice: book directly with the airline. What looks cheaper through third-party sites can turn into a very expensive nightmare when something goes wrong. And their scam tactic are hard to detect
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for sharing your experience with us, and we’re sorry to hear about this. We would like to review this case further to see what else can be done. If you have any questions, please feel free to contact our service team anytime.
Warm regards,
Underpricer
The only draw back i saw was…
The only draw back i saw was connectivity with CC. it took me 35 mins to reach out to cc
The representative was very helpful and i really like conversation with him.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for sharing this with us. We have taken note of your feedback and are glad to hear that everything has been sorted out.
If you need any assistance, please feel free to let us know. Have a safe trip!
Warm regards,
Underpricer
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.