UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Se mere
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Se mere
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Se mere
Virksomhedsoplysninger
Om undercover.co.uk
Skrevet af virksomheden
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowKontaktoplysninger
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, Storbritannien
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
4,6
Fremragende
684 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick delivery and a lovely fit
7. september 2025
Great quality at bargain prices
Ordered a chenille lined beanie and a matching pair of chenille lined grey gloves. They fit perfectly, look lovely and will be a joy to wear. Items arrived quickly and safely packaged.
My second order, multi packs of Bramble walk socks arrived this morning. They are so soft and warm that after trying a pair on to check they fit, I don't want to take them off. Great bargain as well, because of the special offer on buying more than one pack of three, if you order from them on eBay.
13. september 2025
Uopfordret anmeldelse
Prompted service fast delivery good…
Prompted service fast delivery good packaging and items exactly as ordered
28. august 2025
Easy to order
Easy to order. Good range of products well priced. Good quality. Well informed speedy delivery.
5. september 2025
Did what it said in great time
30. august 2025
Happy with Cotton bra
Had the majority cotton bra that i wanted and delivered it in excellent time.
30. august 2025
A great hat
A great hat, comfortable and gold away easily. Ideal when I am playing bowls .
13. august 2025
Great quality nightdress. Very reasonable price.
I bought a nightdress from this company and it's just what I was looking for. Great length, I'm 5'4" and it's calf length on me. Quality is excellent and the delivery was quick.
14. august 2025
Easy to follow instructions when…
Easy to follow instructions when ordering,details on sizes clear and free p and p.I am a senior customer so your set up on line helped me a lot. ( can not remember date of order - but recent )
10. august 2025
I ordered the same dressing gown in 2…
I ordered the same dressing gown in 2 sizes, returned the larger one unopened, getting proof of postage. I am still awaiting confirmation of return, plus refund. I returned the parcel on Wednesday 13th August via the post office.
7. august 2025
Besvarelse fra undercover.co.uk
Hi
Thank you for your review. We do advise, once the item has arrived back to us, to allow 2-5 working days for the return to be processed.
However, I have looked in to this and can see that your return was processed and refund actioned this morning (20/08/25).
kind regards
Vikki
Highly recommended company.
I ordered my first item and was really delighted with it. Super fast delivery and excellent customer service. Great communication. Item was real value for the price, very good quality and l have ordered again from this company. Highly recommended.
14. august 2025
The dressing gown I ordered for my son…
The dressing gown I ordered for my son is really nice. Good size and nice material. Delivery was quick too.
14. august 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.