UME Travel Anmeldelser 

We are very happy with Mr. Mocha’s Bangkok one day tour. We had a wonderful time to enjoy flooring market and royal places.

Phoebe organized an excellent tour of Thailand!

Our tour guide, Mr. Win, was friendly, professional, witty and extremely helpful. He really went the extra mile. He's a winner! Side note: The date of my experience might be off by a day or so because I'm writing this review after I've returned to the states. I was with a group of six that toured Thailand (Bangkok & Chiang Mai) Nov 1st-10th, arranged by Ivan.

let start with good stuff. Organization was perfect, like it should be. It was private tour with private guide and driver. they were always on time (5min earlier). Guide spoke limited English, but enough to understand each other. With little patience, everything was good. Hotels were 4/5 starts and all hotels, but one were excellent. Hotel that we got in Chiang Mai, Thailand, was supposed to be 4star hotel. I would not give it 2stars. this was not hotel advertised with the tour. Also, on itinerary that we got before paying, there was a different hotel, close to old city. Hotel that was chosen for us was not near old city, not close to anything (restaurants,shops..), and it did not have restaurant or bar in hotel. And, that was a major problem. We were there during water festival. Any transportation was impossible to get, and it was overpriced.
So, if anybody is reading this, UME Travel is good, but read you final itinerary very careful, and complain if not OK.

We needed a specialized trip through Asia to cross paths with long time friends living in Asia. We looked at various tour packages, but could not find what we desired.

Contacted UME Travel and worked with Eva. Expressed our modifications to other tour packages they offered. After going back and forth a couple times, Eva put together a wonderful package offer. We accepted and Eva spent a few days organizing and booking our airfare, lodging, private tour guides and drivers for each location.

The 20 day trip was to various locations in four countries (Singapore, Malaysia, Cambodia and Thailand.

Eva provided very detailed documents covering all aspects of our trip. Plus, she responded quickly to any questions or minor modifications.

The hotels were great and in good locations where one could also wander the surrounding neighborhoods and access to public transportation when you were not with your personal guide and driver. All listed meals and attractions were included in the tour package. Would definitely consider UME Travel for future trips!

Lan Liu was amazing! She worked with me for a year and planned a trip of a lifetime for my friend and I to Thailand! We had zero worries the entire trip. From start to finish A1 service! If I had any questions along the way Lan Liu quickly responded and assisted me. I look forward to future trips with UME & Lan!

The whole program planned for Víetnam and Cambodia was perfect. Our planner at UME was Ivan and he was absolutely fantastic. Can not thank him enough for his detailed planning and professionalism. Guides and drivers extremely polite and knowledgeable. Timings 100% and in general all services as per plans. Flexible enough that a typhoon did not disrupt plans. Would definitely recommend company, and in fact, I already have.

Thailand, Bangkok-Chaing Mai unforgettable. I don’t even know where to start. So let’s begin with I just experienced the trip of my dreams from start to finish. I gave Ivan our tour organizer ideas of what we wanted to do and he put together a flawless itinerary for us. His entire staff of tour guides and drivers were just amazing. Breeze (SP) the love of her country unparalleled, Win knowledge of country history amazing and Puma her care for you will exceed anything you could imagine . We had Puma for 3 days. She took us to Temples, on a food tour, shopping, the elephant sanctuary and made sure we got safely to the Lantern festival and back to our hotel. She shared her life experiences and her culture with us. She is so proud of her country and it showed it made the tours even more special. The 6 of us in our tour fell in love with her and by the end of our 3 days in Chaing Mai she became family. I think it is one of the best vacations I have ever been on. From EVA airlines to the beautiful hotels Chatrium Riverside Bangkok was a blast we happened to be there as they were hosting the Miss Universe Pageant. The Empress hotel in Chaing Mai was cute boutique style. Great service and breakfast at both was excellent.Our experience was so exceptional I emailed Ivan before I even made it home I will be booking again for Songkran 2027. You can not go wrong booking with UME Travel. They are professional, timely, caring, responsive and will exceed your expectations.

Working with Carrie at UME travel was a wonderful experience! We decided that we wanted a full tour the day before getting to Japan and Carrie quickly put together an itinerary and then tweaked it to meet our needs. We had an excellent combination of group and private tours and she was available all the time for any questions. The drivers contacted us the night before each day tour and were super welcoming and informative. From the moment our driver met us at the airport to when he dropped us off a week later at the airport our days were filled with tours and relaxing time, and we saw so much more than we would have on our own.

Our experience UME Travel in Bangkok, Thailand with our wonderful tour guide Marie. Marie met is at the cruise ship port and brought us to our hotel. The next morning we started our tour, first stop the railway market- very cool- then to the Sleeping Budha, next lunch at a very nice restaurant then on to the Temple of the Dawn. Everything we saw Marie carefully explained and gave us such interesting facts and view of life in Bangkok. Marie arrived on time and stayed by our side throughout the whole day. We enjoyed our day very much. I would highly recommend Marie as your guide. She was caring and concerned and gave us many suggestions on how to spend our free time !
Thank you Marie 🙏
When we booked travel with UME travel, I was cautious but Steve was very communicative and assisted us with many tour suggestions, so far everything has gone very smoothly our next stop is Tokyo and we look forward to meetimg our next tour guide there.

UME Travel was excellent in helping us plan the perfect trip to Japan. Steven was so helpful and attentive to my needs and desires for our trip. It was easy working with him to make changes until we had just what we wanted, and even last minute changes were accommodated when we added our friends for part of the tour. The hotels Steven booked for us were perfect, in great locations. Even the bullet train tickets and instructions were perfect. Our guides Bianco and Krystal and drivers were wonderful. Their knowledge of the area excellent, and personalities were great. This was THE PERFECT trip to Japan. We will definitely use UME Travel when planning our next adventure.

Everything was wonderful best time on my 60th Bangkok Birthday Amber our travel agent was wonderful and the tour guide Monchai was very friendly he felt like an old friend.

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"Absolutely amazing experience! The team at UME was amazing..our trip to bali down to the smallest detail. From private transfers to breathtaking hotels and activities, everything was seamless. They listened to what we wanted and delivered beyond expectations. We’ll definitely book with them again!"I want to say my travel consultant Steven was everything..Steven was always available ..If i needed anything ..Steven was a phone call away,he always answered .and he made sure everything was going smoothly ..this is my second time booking with UME .. my travel consultant Steven help me plan my trip to Japan.. And it was an amazing experience.So I knew when I was going to be booking another trip, my go to man is my travel consultant.steven

Guide Monchai in Cambodia representing UME was knowledgeable and the driver was very good. 5 star plus!! Monchai was very polite and accommodating.
Hotel in Hanoi didn’t meet our standards but given limited time we stayed there anyway. Hanoi guide English skill and knowledge were also lacking.
Malaysia guide program not organized in an advance and needed more intervention on my part to make sure it was arranged
Otherwise, we had and wonderful experience and would not hesitate to recommend UME travel to others

Our tour guide in Bangkok, Mr Win, was very informative and kind. He took great care of us during our outing with him to the floating market.

Not knowing the language, we chose a private tour to Japan with UME. Lan Liu created an itinerary for us and worked with me closely to it fully customize it to our needs and desires. The drivers (especially Ken) and tour guides were excellent, helpful, and kind, and the vehicles were comfortable with reclining seats.

What an amazing vacation! Our first time traveling to Japan and I didn't have to stress over a single thing. UME, Eva Wang, handled absolutely everything! I could not have imagined having a better trip, and because of Eva we will definitely be using UME in the future and also another trip to Japan, as we fell head over heels in love during our 2 weeks there.

UME provided me and my sister and EXCEPTIONAL TOUR to Thailand! Communication and services werr excellent. From beginning to end, our agent Lan Lui explained what could be provided, payment info, and understood our interest and personalized our tour to fit our needs. It actually, exceed our needs. As when we landed, we had a phenomenal guide name Nena who absolutely superb. Her knowledge, demeanor, and personalized touches made our Thailand experience one to cherish. [We felt like we met a friend].
From pickup at airport, to transportation to and from hotels, excursions, lunches; the sights, sounds, taste and mostly the culture was made smoothly and seamlessly and took the hard work out of how to get to the places we wanted to see, where best to stay, how to get around with the language barrier. UME took out the hardwork and we were truely able to fully enjoy our surroundings without distractions or stress on what to do next, as there is sooooo much to see, do, eat and explore in Thailand!
If you're sitting on the fence, or always wanted to go but felt overwhelmed when all the planning please let UME do it for you. Let them know your interest, your must do's and likes. You won't be disappointed. I highly recommend them.
Be sure to ask for our wonderful agent Lan Lui, she absolutely fantastic at what she does and is always able to be reached during your planning process. And of course for our wonderful guide, who was on the ground, Ms. NENA!!! WHERE YOU'LL FEEL LIKE YOU MADE GOOD FRIENDS.

Nava was our coordinator , we a party of 6 who booked our trip with Eva through UME travels. Eva was so helpful. Throughout the process she was so helpful in coordinating our last minute trip to Hiroshima and it was great that we were able to visit the historical place. She made changes as needed . She ensured our trip went smoothly. We covered Tokyo, Fuji, Kyoto, Osaka and Hiroshima
Our tour guides Kyle , Cha Cha and the drivers were very friendly, helpful and knowledgeable and always on time.
I highly recommend both UME travel and Eva for any Asian tours you may be interested in.
All the Best .
Viji Thuraisingam from Boston MA

We booked our trip to Bali with Ivan through UME travel. Throughout the process, from beginning to end, Ivan was so helpful. He made many suggestions, changed things as needed, and ensured our trip went smoothly. We are a party of 6, 2 of whom were added after we had made most of our arrangements and he easily fit them in to our plans. Our tour was an “island hopper” so we got a taste of several places, which gives us reference for what we may wish to return to for longer stays. We visited Bali, Lembongan, Penida and Lombok. We experienced beach huts, jungle huts, beautiful hotel accommodations as well as amazing snorkeling, temples, amazing cuisine and wonderful, friendly people. Our guides were knowledgeable and always on time.
I highly recommend both UME and Ivan for any Asian travel you may be interested in.