Umbrella.co.uk Anmeldelser 1.520

Just had an onboarding session with Dillon Niels from Umbrella, he was thorough and explained the process.

Got prompt response and clarity provided on services provided.

The call handler Dillon was extremely professional and very supportive. He made the process very simple and attractive to recommend to others.

Amazing, was quick and professional.

I pay around £200 per month from their services, they can't provide me with some basic tax advice, or do any of the services which I am paying them for.

They're twice the price and twice the headache of any other accountants I have dealt with.

At times I really struggle to figure out what they do in exchange for their fees. However they make you sign up for a 6 month contract so it looks like I am stuck paying them not to do any work for the time being.

Edit to respond to their comment

The service was sold as accountancy - not software and self service. Also £47.40 per week for access to software only is excessive.

Extremely helpful and friendly staff. All of my requests are handled quickly and efficiently. Nicolas recently assisted me, and his customer service was excellent.

Since starting out as a contractor, I use Umbrella as my service provider.
Their work model is efficient with timely payments.

Also of important note is the quick response time of the customer support services team when I have a query, especially Oscar.
He's a 5-star dude, any day!

Ed was very professional, efficient in dealing with my enquiry, while also being courteous and patient with me.
My phone line was initially difficult for him to hear me. I agreed to move rooms for better reception, and Ed called me back promptly.

Cameron was really friendly and helpful, explained everything to detail and went beyond to make sure all was correct.

These people are kind and honest, helpful as well, would suggest them to everyone

Received the call from Mollie as arranged by my agency. She went through everything and explained it simply and clearly. It was a pleasure dealing with her and the follow up information was received as she stated it would be. Great company to deal with, excellent customer service.

Umbrella had great reviews so I chose it while working temp. Had a call with Ed Howell who was really friendly and helpful over the phone, getting everything sorted!

I had a really positive experience with Umbrella.co.uk. Cameron was very helpful, professional, and took the time to explain everything clearly. He made the whole process straightforward and stress free. Great customer service 🙂 thank you!

Ed was really helpful and informative

I had a agent by the name of Ed
Service was excellent and explained how th3 services works
100 out of 100

Paula

Dillon Was really helpful and informative. Smooth process.

I spoke with Cameron young and he was very helpful. Skipped all the useless chat and told me what I needed to know quickly not wasting anytime and answering everything I asked him. 10/10 service

Oliver was efficient and very clear and got me through the process quickly

I had the pleasure of speaking with your colleague George Shepley today.

George was incredible. He could not have been more patient, understanding, thoughtful, useful or kind. He was absolutely awesome in helping me understand the umbrella system, and could not have been more reassuring or effective.

George is a huge credit to your organisation, and I hope that he is valued and recognised as such.

Thank you, George. I’m massively grateful for your time.