Totally Scammer. They Cheated or misguided people by Scamming hosting operation bad support , They are already openly saying that they don't care about you and want to move to another hosting servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience with the support team at Ultahost, especially with Bruce Taylor. He responded quickly, understood my issue immediately, and helped me fix problems related to backups and s... Se mere
Virksomheden har svaret
Multiple servers and I've had a great overall experience. They have been reliable for me in CH. I would avoid the starter tier for VPS hosting as it's just not powerful enough and the port speeds are... Se mere
Virksomheden har svaret
Great experience with Ultahost. The support was fast and very helpful, and my issue was resolved easily and professionally. Special thanks to Bruce Taylor for the excellent assistance. I highly recom... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.
Kontaktoplysninger
651 N Broad St, Suite 206, 19709, Middletown, USA
- ultahost.com
3,2
Middel
920 anmeldelser
Har besvaret 70 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I recommend it 100%.
The prices for shared hosting are very good, and they offer many options.
In addition, the technical support is excellent, very fast, they resolve issues quickly and with great courtesy.
It's one of the best experiences I've had, and it's exactly what I'm looking for: reliable, secure, affordable hosting with fast technical support.
I recommend it 100%.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Mariana,
Thank you so much for your wonderful review.
We’re really glad to hear that your issues were resolved quickly and that our hosting and support meet your expectations.
If you ever need anything else, please don’t hesitate to reach out, we’re always happy to help.
I do nSuspended My Account, Took My Money, and Refused a Refundot recommend Ultrahost
I do not recommend Ultrahost. My experience has been deeply disappointing and financially unfair.
I started my VPS service on September 11. On November 6, my account was suddenly suspended for a complex technical reason I never fully understood. While my service was completely inactive and inaccessible, Ultrahost proceeded to charge me for the next billing cycle on November 8.
I immediately submitted a cancellation request before the due date of November 11, as I could no longer use or trust the service. Despite this, my request for a refund for the period I paid for but could not use was denied.
Customer support, specifically an agent named Jayce, informed me I was "not eligible for a refund." When I explained the situation—that I was charged while my account was suspended—I was given the runaround and told "another department" would look into it, with no further resolution.
In short: They suspended my service, charged me for it anyway, and then refused to refund the payment for the unusable time. Avoid this host if you want reliable service and fair billing practices.
23. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Yassine,
Thank you for sharing your experience, and providing us a chance to share details. Please note your server was reported for Phishing by multiple authorized agencies and we have zero tolerance policy for Phishing on our Network so your server was suspended and all details were shared with you via Abuse Report.
You renewed your server on 08-11-2025 while your server was suspended on 09-11-2025 due to Phishing. So you cancelled your server and requested for refund and we processed it. Your amount is already refunded against invoice no. 566998 to your payment gateway. If you have not received your payment then let us know and we can provide you all details of this transaction.
Thanks for your understanding.
Super fast and helpful.
Super fast and helpful.. Thank you so much
19. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Erick,
Thank you so much for your kind words.
We’re really glad to hear that your issue was resolved quickly and that you had a helpful experience with us.
If you ever run into anything else or need further support, please don’t hesitate to reach out. We’re always happy to assist.
Exceptional Expertise and Persistent Support for Complex Magento 2 Rebuild
I had a highly technical and complex server issue requiring a complete server rebuild and critical Magento 2.4.7 performance tuning. My experience with the UltaHost L3 Support Team, particularly Gary Clarke, was exceptional.
Unlike many support teams that stop at basic issues, Gary and the L3 team demonstrated genuine, deep expertise. They successfully navigated and implemented several advanced requirements:
Complete Server Rebuild while preserving the complex requirements (PHP 8.2, MySQL 8, Redis integration).
Resolving recurring file permission and ownership issues that plagued our previous deployment.
Proactively setting up crucial firewall rules and security measures (IP blocking).
The team delivered a stable, clean, and optimized Magento environment, which finally allowed us to move forward with our project after weeks of delays.
If you have a complex or high-stakes technical environment like Magento, I highly recommend reaching out to the L3 support tier at UltaHost and asking for Gary Clarke. Their professional, persistent, and expert-level assistance was invaluable.
Thank you, Gary and the UltaHost team!
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Kevin,
Thank you so much for sharing this detailed and thoughtful feedback.
We're truly glad to hear that Gary and our L3 Support Team were able to help rebuild your server, resolve the complex Magento issues, and get everything running smoothly again. Your project matters to us, and it means a lot to know we could support you through such a challenging situation.
If you need anything else or run into any future concerns, please don’t hesitate to reach out. We're always here and happy to support you.
Warm regards,
UltaHost Team
Ryan Brandon has been extremely helpful…
Ryan Brandon has been extremely helpful with any issues I have had with my server. I am very impressed by their quick responses as well as resolutions to any issues you may find yourself facing. Great job Ultahost!
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Austin,
Thank you for sharing your wonderful experience!
We're delighted to hear that Ryan has been so helpful and that our team has been able to assist you quickly and effectively. It’s great to know you’re satisfied with the support and resolutions provided.
If you ever run into anything else or need further assistance, please feel free to reach out. We’re always here and happy to support you.
Warm regards,
Ultahost Team
Es un excelente apoyo siempre pendientes
El increible soporte que dan en ultahost.com es de lo mejor siempre muy oportunos siempre e tenido respuesta rapidas en especial del Sr. Dextor Jason ya que me a brindado un apoyo del 1000 % ya que siempre e tenido una excelente respuesta de antemano muy agradecido muy reconmendables .
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hola Javis,
¡Muchísimas gracias por tus excelentes comentarios!
Nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo de soporte, y nos complace saber que Dextor pudo ayudarte de forma rápida y eficaz. Tu agradecimiento significa mucho para nosotros.
Si necesitas algo más o tienes algún problema en el futuro, no dudes en contactarnos. Siempre estamos aquí para ayudarte.
Saludos cordiales,
Equipo de Ultahost
Fair prices and responsive support.
Fair prices.
Excelent and responsive support.
I´ve used multiple providers for dedicated/virtual servers, this is by far the best experience.
Started with one server ... going to my third already.
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Ricardo,
Thank you so much for taking the time to share your experience!
We're thrilled to hear that you’re enjoying our fair pricing, responsive support, and overall service. It means a lot to know we’ve earned your trust to the point where you're expanding from one server to your third.
If you ever need assistance or have any questions as you continue growing with us, please feel free to reach out.
We're always here and happy to support you.
Warm regards,
Ultahost Team
I am extremWrong Commitments, Poor Network Performance & No Real Supportely disappointed with…
I am extremely disappointed with UltraHost’s service and support.
When I first joined, their team clearly assured me that I would get over 500 Mbps speed from India if I hosted my server in Singapore (Asia region). Later, they even suggested upgrading from VPS to VDS to achieve “better and faster” performance in the same region. Based on their recommendation, I upgraded — but now I am getting only around 4 Mbps upload speed from India.
When I reported this issue, the support team said it’s “not their fault” and closed my ticket instead of resolving it.
My ticket reference is #901959.
To make things worse, my Indian server (also hosted with UltraHost) is now giving less than 10 Mbps speed as well. This clearly shows that the problem is not with my location or internet, but with their overall network performance.
Their changing statements, wrong commitments, and lack of accountability have caused me a lot of trouble and wasted time. I no longer trust their promises and will be shifting my services elsewhere.
Be careful before choosing UltraHost — their commitments about speed and reliability are not accurate.
11. november 2025
Besvarelse fra Ultahost
Hello Rajneek
Thank you for writing in
We sincerely apologize for the issues you have experienced with the internet speed, as explained in the ticket, this issue is related to regional backbone providers and is not associated with our servers. Still we are ready to assist you and If you wish, we can provide support for a location change.
Kindly let us know to proceed
Regards,
The Ultahost Team
Ultahost excellentes performances et fonctionnalités
Depuis peu sur Ultahost, je constate que la réactivité des techniciens est vraiment rapide et très conviviale !
Côté serveur, je loue un serveur pour le jeu Dayz, avec pas mal de mods et mappings, et je ne vois aucun problème sur les performances actuelles.
Je conseille vivement de prendre un abonnement chez Ultahost, à la fois pour les prestations qui restent correctes, mais aussi la qualité de retours sur mes exigences, qui peuvent être gênantes pour les techniciens. Leurs retours sont toujours positifs et dans l'attente de mes souhaits !
Merci !
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Bonjour,
Merci beaucoup d'avoir pris le temps de nous faire part de vos précieux commentaires ! Nous sommes ravis d'apprendre que notre équipe a été réactive, aimable et a su prendre en charge la configuration de votre serveur DayZ sans aucun problème de performance. C'est formidable de savoir que nous avons répondu à vos besoins, même les plus complexes.
Si vous avez besoin de quoi que ce soit d'autre ou si vous rencontrez des difficultés, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous accompagner à chaque étape.
Cordialement,
L'équipe Ultahost
Am impressed by the diligence of…
Am impressed by the diligence of Dominic Fergus in looking into my issue and resolving it when i asked for thorough checking on my problem. Keep up the good work.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Fadhili,
Thank you for sharing your feedback.
We are delighted to hear that Dominic was diligent in looking into your issue and ensuring it was fully resolved. Your appreciation means a lot, and we will be sure to pass your kind words along to him.
If you ever need any further assistance, please feel free to reach out again. We are always here and happy to support you!
Data loss and unprofessional handling — avoid Ultahost
I strongly advise against using Ultahost for any critical or production workload. My experience was disastrous.
After being assured that no data would be deleted, Ultahost erased an entire server without notice or consent. I was never informed that the server was “temporary,” yet they later used that excuse to deny responsibility. When I requested details, logs, or even a minimal incident explanation, the higher-level support (L4) refused to share any information and confirmed that all data was lost permanently.
No refund, no transparency, no accountability — and they ignored the explicit written instruction not to delete any data.
This is not a professional hosting company. If you value your work, data, or trust in service agreements, stay away from Ultahost.
Ticket #547005 -Ticket #044433
3. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Abdelfattah ,
Thank you for sharing your experience, and we are truly sorry to hear about the issues you encountered. Losing data and feeling unsupported is incredibly frustrating, and we completely understand how concerning this situation must be for you.
We would like to investigate this further to understand exactly what happened and ensure we address it properly. Please provide us with your ticket ID or account details so our team can revisit the case in detail and follow up with you directly.
We value your trust and want to do everything we can to help. Once we receive more information, our team will review the matter thoroughly and reach out again.
Thank you for your patience, we are here and ready to support you.
Warm regards,
The UltaHost Team
Besvarelse fra Ultahost
Hello Ahmed,
Thank you for sharing your feedback. We’re sorry to hear that you experienced slow support and VPS performance issues, and we understand how frustrating that can be. Your experience matters to us, and we want to look deeper into what happened so we can improve things for you.
When you have a moment, please share your ticket ID or service details so our team can review your case and address the performance concerns. We’re here to help and would love the chance to make things right.
We appreciate you bringing this to our attention and look forward to assisting you further.
Kind regards,
The UltaHost Team
Höheres Preis als angegeben
Beim Bestellvorgang wurde mir ein Preis von 13,6 Eur (10 % Rabatt einmalig) angezeigt. Nachdem der Betrag gezahlt wurde waren aber noch 1,6 Eur offen. Mein VPS wurde nicht aktiviert bis ich die Summe gezahlt hatte. Eine Frechheit. Das Support Team wollte mich weder im live chat helfen noch auf mein Support Ticket antworten.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hallo Devin,
vielen Dank für Ihren Erfahrungsbericht. Es tut uns sehr leid, dass Sie mit dem Abrechnungs- und Aktivierungsprozess unzufrieden waren. Wir möchten unseren Kunden natürlich ein ganz anderes Erlebnis bieten.
Wir möchten uns die Situation genauer ansehen, um den Sachverhalt zu verstehen und das Problem zu beheben. Könnten Sie uns bitte Ihre Bestelldetails oder Ihre Ticket-ID zukommen lassen? Unser Team wird sich umgehend darum kümmern und sicherstellen, dass Ihr Anliegen zufriedenstellend gelöst wird.
Wir danken Ihnen für Ihre Geduld und stehen Ihnen jederzeit gerne zur Seite.
Mit freundlichen Grüßen, Ihr UltaHost-Team
frequent outages and 12 hours downtime of VDS
Too many frequent service interruptions and outages. Try rebooting the VPS/VDS from terminal or reboot button from their, dashboard? It'll be the god's help when u server is back online. I experienced around 4 hours of downtime with VPS and I thought if I bought VDS with more expensive price, I though I'm getting better service and that VDS got 12 hours of downtime. I'm making this review during await of replies from L2 support of ultahost with the pressure from thousand of people complaining in my phone's chats. Even they take about 12 hours of downtime, they aren't taking any single responsibilities and they'll just say sorry for the inconvenience. They really thought their responsibilities is just to fix my server anytime they want.
!!! If people who need reliable service, Ultahost is not the one. advise from the one of ultahost's cutomer with high blood pressure right now.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Cảnh,
Thank you for taking the time to share this feedback.
We are truly sorry for the frustration and stress you've experienced. Extended downtime and delayed responses are absolutely not the experience we want for our customers, especially when your own users are relying on uptime. We understand how critical stability and timely support are, and we hear your concerns.
To help us investigate this properly and take corrective action, could you please share more details about your service and the incident, such as your ticket ID or server information? Our team would like to revisit the situation in detail and ensure this is addressed thoroughly.
We value your trust and are committed to supporting you. Once we receive more information, we will follow up promptly.
Thank you for your patience and for giving us the chance to improve.
Kind regards,
The UltaHost Team
Submitted an abuse report with all the…
Submitted an abuse report with all the pertinent information required to take appropriate action. There response was: Kick rocks since you used a Gmail account to submit the report - go make it someone else's problem. This is very much an Ultahost problem. This response is incredibly asinine. So much so that Ultahost already has an ICANN breach for this exact same thing. Section 3.18.2 of its RAA concerning Domain Name
System (“DNS”) Abuse mitigation. As another reviewer said: Do better.
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello There
Thank you for writing in
Kindly note we do not take action on abuse unless instructions are received from an appropriate authority.
I suggest you take the necessary steps first, and the authority responsible will contact us to take action.
Regards
The Ultahost Team
configuring the IP address for our VPS
Thank you very much Thomas V. Elbrus for configuring the IP address for our VPS.
30. oktober 2025
Besvarelse fra Ultahost
Hello Beige,
Thank you for sharing your experience and for highlighting Thomas V. Elbrus' support.
We're happy to hear that the IP configuration for your VPS was handled smoothly and to your satisfaction.
If you ever need help again or have any questions down the road, please don't hesitate to reach out. We're always here and glad to support you.
Warm regards,
The UltaHost Team
Fast and Patient Support
For now, I can confidently say their support is excellent. I’ll update this review if anything changes, but so far, their team has been fast, patient, and very accommodating.
I had an issue with my IP that turned out to be specific to me and not their fault. Their support representative, Klemens Wagner, resolved it immediately without any unnecessary back-and-forth. Quick, professional, and efficient service.
28. oktober 2025
Besvarelse fra Ultahost
Hello Paige,
Thank you so much for sharing your experience.
We're really glad to hear that our support team and Klemens in particular was able to resolve your IP issue quickly and effectively. We truly appreciate your trust and your kind words about our service so far.
If you ever run into anything else or need assistance again, please feel free to reach out anytime. We're always here and happy to help.
Warm regards,
The UltaHost Team
Professional,Fast,and Effective
I’ve been testing a complex setup involving fallback logic and cache behavior, and everything is now working perfectly — thanks to the outstanding support from UltaHost.
Special thanks to Anderson Coleman,who handled the issue with professionalism,speed, and clarity.His assistance directly resolved the problem without disrupting my existing configuration.It’s rare to find someone who understands both the technical depth and the urgency of a situation so well.Highly recommend UltaHost!
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Dato,
Thank you so much for taking the time to share your experience!
We're thrilled to hear that your complex setup is running perfectly and that Anderson Coleman was able to support you with the professionalism, speed, and clarity you needed.
It’s great to know his expertise helped resolve the issue smoothly without affecting your configuration.
Should you need any further assistance in the future, please feel free to reach out, we’re always here and happy to help!
Best regards,
The Support Team
I want to thank Rufus Rogers for the…
I want to thank Rufus Rogers for the help he provided in managing the Ark server
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Dear Customer,
Thank you for sharing your feedback!
We're glad to hear that Rufus Rogers was able to assist you with managing your Ark server successfully. Your appreciation means a lot to us and to our support team.
If you ever need any further help or run into new questions, please don’t hesitate to reach out, we're always happy to assist!
Warm regards,
The Support Team
Timely support service
I've had mostly great service on my server. The few times I've had issues, Ryan Brandon has assisted me and was able to resolve my issues within just a few minutes. He did great! Thanks for you support!
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Jonathan,
Thank you for sharing your experience!
We're delighted to hear that you've enjoyed a smooth hosting experience and that Ryan Brandon was able to assist you quickly and effectively.
We truly appreciate your kind words.
If you ever run into anything else or need further support, please feel free to reach out, we're always here and happy to help!
Best regards,
The UltaHost Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.