Totally Scammer. They Cheated or misguided people by Scamming hosting operation bad support , They are already openly saying that they don't care about you and want to move to another hosting servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience with the support team at Ultahost, especially with Bruce Taylor. He responded quickly, understood my issue immediately, and helped me fix problems related to backups and s... Se mere
Virksomheden har svaret
Multiple servers and I've had a great overall experience. They have been reliable for me in CH. I would avoid the starter tier for VPS hosting as it's just not powerful enough and the port speeds are... Se mere
Virksomheden har svaret
Great experience with Ultahost. The support was fast and very helpful, and my issue was resolved easily and professionally. Special thanks to Bruce Taylor for the excellent assistance. I highly recom... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.
Kontaktoplysninger
651 N Broad St, Suite 206, 19709, Middletown, USA
- ultahost.com
3,2
Middel
920 anmeldelser
Har besvaret 70 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I took a shared plan
I took a shared plan, for 3 years, but I kept getting Server error 503, I informed Ultahost, wrote several tickets, but they only suggested that I take a more expensive plan, so 1 Wordpress could not work well. Then I transferred the same site to another provider, and everything works great there. After that, I canceled my hosting plan, they turned everything off but they wrote to me that I could not get my money back because I took a 3-year plan, 30 days money back is only valid for the monthly and annual levels, which makes no sense, because if the user is not satisfied then 30 days money back must be valid for everything. I informed Paypal about this case and I hope they will help me, and I recommend to everyone not to take Ultahost because their servers are bad and they will have problems with refunding money. So, under no circumstances do you take Ultahost because you will be disappointed!
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Ultahost
Dear Customer,
Thank you for taking the time to share your experience in such detail. We are truly sorry to hear about the difficulties you faced with service stability and the frustration around the refund policy.
We understand how disappointing this situation must have been, especially after investing in a long term plan and making multiple attempts to resolve the issue through support.
We would appreciate the opportunity to review your case more closely. Please share your ticket ID or any additional details related to the 503 errors and your cancellation request so our team can revisit the matter in detail and provide clarity on what happened.
If you are willing, we encourage you to reach out to us again so we can properly assess your concerns and see how we can assist further. We are here to listen and are happy to support you.
Even on Sunday afternoon Ultahost…
Even on Sunday afternoon Ultahost employee 'Elijah' helped us out of a major problem. Fantastic support!
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Xuiang Pan,
Thank you for sharing your experience with us.
We are delighted to hear that Elijah was able to assist you promptly and resolve the issue, even on a Sunday afternoon.
Your kind words mean a lot to our team.
If you need any further assistance in the future, please do not hesitate to reach out.
The Ultahost Team
Always here to Help me Guys
Always here to Help me Guys
Thank you Dear Bruce Taylor
And Thank you to all Ultahost support Team
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Ultahost
Dear Customer,
Thank you for your kind and heartfelt message.
We are truly glad to hear that our team has been able to support you when needed. Your appreciation means a great deal to us, and we will be sure to pass your thanks along to Bruce Taylor and the entire support team.
If you ever need assistance again, please do not hesitate to reach out. We are always here to help.
Do not trust this company
Do not trust this company! They allow known scammers to create websites that target innocent people.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Madeline,
Thank you for bringing this to our attention.
Please share more details about the issue so our team can review it thoroughly and take appropriate action. Once we have this information, we will revisit the matter in detail.
If you have any further concerns or need assistance, please do not hesitate to reach out.
Terrible Support, Avoid at All Costs
For a hosting provider, support is everything, and their worst part is their support. I've never experienced such incompetence.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Mohammed,
We are truly sorry to hear about your experience and understand how frustrating this must have been, especially when reliable support is essential for hosting services. This is not the level of service we aim to provide.
We would appreciate the opportunity to review your case in detail. Please share more information about the issue you faced or reach out to us directly with your ticket details so our team can revisit the situation carefully and work toward a proper resolution.
Thank you for bringing this to our attention. We remain committed to supporting you and are here to help if you are willing to give us another chance.
so far one of the best after sales…
so far one of the best after sales support shout out to hary j thanks.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Thomas,
Thank you for sharing your feedback with us. We are glad to hear that our after sales support met your expectations and that Harry J was able to assist you effectively. Your satisfaction means a great deal to our team.
If you need any further help or have questions in the future, please feel free to reach out. We are always happy to support you.
Kind regards,
The UltaHost Team
In my opinion
In my opinion, the best host there is in every way!
Especially "Oliver Hoffmann" and his team.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Dear Customer,
Thank you so much for your kind words and wonderful feedback.
We are delighted to hear that your experience has been positive and that your issues were resolved to your satisfaction. Your appreciation for Oliver Hoffmann and the team truly means a lot to us and will be shared with them.
Please do not hesitate to reach out again if you need any further assistance. We are always happy to support you.
Warm regards,
The UltaHost Team
Resolveu o problema do meu site
Resolveu o problema do meu site, demorou um dia, mas finalmente conseguiram, estou muito satisfeito!
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Olá Vindrix,
Agradecemos por compartilhar sua experiência conosco.
Ficamos felizes em saber que seu problema com o site foi resolvido com sucesso e que você está satisfeito com o resultado.
Caso precise de mais ajuda ou tenha alguma dúvida no futuro, não hesite em nos contatar. Teremos prazer em ajudar.
1000% Customer Service! Thanks Rufus!
Coming from a money hungry host. I can say UltaHost is by far the best move I've made for my server/community! Fast, Reliable and let's just say the Customer Service is 1000%! I just had a few quick fixes I couldn't get done and all credits to Rufus Rogers! He absolutely always helps me get things done FAST and Informatively! Thanks again Rufus! And God Bless UltaHost! 😆🔥
13. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Justice,
Thank you so much for sharing your experience.
We’re really glad to hear that the move to UltaHost has been a positive one and that your server is running fast and reliably. It’s great to know that Rufus was able to help you quickly and clearly with the fixes you needed.
If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re always here and happy to support you.
Anderson helped me efficiently
Anderson helped me efficiently. Thank you ulta host host
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Dear Customer,
Thank you for your kind feedback.
We’re really glad to hear that Anderson was able to assist you efficiently and resolve your issue.
If you ever need any further help or have questions in the future, please don’t hesitate to reach out. We’re always here and happy to support you.
Wicked Fast…
Rufus Rogers replied to my ticket and fixed the issue is no time. Was back up a playing in 9 minutes! Will definitely keep his directions handy for later.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Davierae,
Thank you so much for sharing your experience.
We’re glad to hear that Rufus was able to resolve your issue so quickly and get you back up and running in no time. It’s great that his guidance was helpful as well.
If you need anything else or run into any future issues, please feel free to reach out.
Rufus Rogers has handled all the…
Rufus Rogers has handled all the problems that came up with a newbie server. Thanks and it is very appreciated.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Joe and Teresa,
Thank you for sharing your kind words.
We’re really glad to hear that Rufus was able to help you navigate your new server and resolve everything smoothly. It’s great to know his support made the experience easier for you.
If you ever run into anything else, please don’t hesitate to reach out.
Best hosting servis and Fast gelp desk…
Best hosting servis and Fast gelp desk with kind persons
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Bassam,
Thank you for the wonderful feedback.
We’re really glad to know you’re enjoying our hosting service and that our support team was able to assist you kindly and efficiently.
If you ever need anything else, please feel free to reach out. We’re always here and happy to help.
Besvarelse fra Ultahost
Hello Thomas,
Thank you so much for your kind feedback.
We’re really glad to hear our support team was able to assist you quickly and that everything is now resolved.
If you ever need help again or have any questions in the future, please feel free to reach out.
Paid in crypto for a dedicated server that was never delivered – refund only as internal credit
I’ve been using UltaHost for a while and already had one high-end dedicated server with them (ULTA-X7 in Helsinki). Recently I ordered a second dedicated server (ULTA-X3, also Helsinki) to build a 2-node cluster in the same data center. I paid via cryptocurrency through Cryptomus.
The problems started immediately:
• The new server stayed in Pending status and was never delivered.
• Different support agents kept giving completely different answers: “1–3 days”, “waiting for hardware shipment”, “no stock”, etc.
• At one point they even offered older/weaker hardware and different locations (Madrid / Paris) instead of the Helsinki server I actually paid for.
• I spent days writing tickets and chatting with support at night while my paid developers were waiting for this server to go live.
In the end UltaHost admitted they could not provide the server I ordered. However, instead of a real refund, they only credited the amount to my UltaHost account balance and refused to return the crypto payment to my wallet, saying they “don’t refund cryptocurrency” and that this is in their policy. For me this is not a refund – it just traps my money inside their system, although they never delivered the service.
Because the second node was never delivered, my existing ULTА-X7 server also became useless for the project and I had to move the whole infrastructure to another provider and pay again. UltaHost refused to refund or compensate the already paid month for ULTА-X7.
This is my personal experience, but I think it’s important to warn others:
• Be very careful if you pay UltaHost in cryptocurrency – if something goes wrong, you may only get internal credit, not your money back.
• Don’t assume that dedicated servers and locations shown as “available” are actually in stock.
• Support replies are slow, inconsistent and often contradict each other.
I’m now trying to resolve this via the crypto payment gateway and by documenting the case with screenshots and logs. I will not be using UltaHost again and I would not recommend them to anyone who needs reliable dedicated servers or transparent refund practices.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello John
We are very sorry for your experience and this does not reflect our values or how we relate to our clients
Our refund clearly states that cryptocurrency payments are not eligible for refund can can only be returned vis credit balance:
https://ultahost.com/refund
Additionally, we apologies for the issues in providing your server as per your order, kindly provide your ticket number or email address and we will follow up this issue and reach out to you after our internal consultations.
I await your kind response
Regards
The Ultahost Team
super services
super services, customer support is 1000% super star very helpful.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Peter,
Thank you so much for your kind words.
We’re really glad to hear that our customer support team was able to assist you and that you had such a positive experience.
If you ever need any further help or run into any issues, please don’t hesitate to reach out. We’re always here and happy to support you.
Thank you so much operator Alex Cyan <3…
Thank you so much operator Alex Cyan <3 problem solved asap and i'm very thankful. thanks ultahost <3
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Gio,
Thank you so much for your kind words.
We’re really glad to hear that Alex was able to help you quickly and get everything resolved.
If you ever need more assistance or run into any issues in the future, please feel free to reach out.
Pérdida total de datos por culpa del soporte
Contraté un VPS con Ultrahost para alojar múltiples sitios web propios y de clientes. Su propio soporte técnico admitió por escrito que dañaron los permisos del sistema del servidor.
Como consecuencia, al limpiar la caché, ellos mismos eliminaron mis archivos y cambios recientes, y luego me informaron que la información es irrecuperable.
La única solución que ofrecen es restaurar una copia antigua, lo que implica pérdida total de trabajo. Además, me indicaron que debo reconstruir todo manualmente, a pesar de que el error fue causado por ellos.
Esto ocasionó daños graves a mi trabajo y al de mis clientes. No ofrecen una solución real, solo disculpas.
No recomiendo este servicio bajo ningún motivo.
***
Contraté un VPS con Ultrahost. Su propio soporte causó la pérdida de todos mis datos y cambios recientes (incluyendo mi Script Multipaste/CINEMEGA y enlaces de reproductores) al manipular los permisos del servidor.
Negligencia en el Acceso: Mi usuario y contraseña fueron cambiados sin mi permiso.
Contradicción: El soporte niega haber hecho cambios, pero no puede explicar el cambio de contraseña ni el idioma de mi web.
Negativa del Script: El operador Justin Smith me indica que "contacte a mi desarrollador" porque no ve opción para restablecer la contraseña de CINEMEGA, negándose a solucionar el daño que ellos causaron en la infraestructura.
Solución Inútil: Solo ofrecen restaurar una copia de seguridad antigua que implica la pérdida total de mi trabajo reciente.
No ofrecen una solución real y demuestran negligencia al rechazar solucionar el daño que hicieron a mi script. No recomiendo este servicio.
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hola Alejandro,
Gracias por tomarte el tiempo para compartir tu experiencia. Lamentamos mucho los problemas que has tenido.
Esta no es la experiencia que deseamos que ninguno de nuestros clientes tenga. Para investigar adecuadamente la situación con tu VPS, los permisos del sistema, la pérdida de datos y los problemas de acceso a la cuenta que mencionaste, te pedimos que nos proporciones más detalles, como el ID de tu ticket o cualquier referencia del caso.
Esto permitirá a nuestro equipo revisar todo en detalle, revisar las medidas tomadas y comprender exactamente qué sucedió para poder abordarlo correctamente.
No dudes en contactarnos de nuevo cuando puedas. Estamos aquí para ayudarte y queremos apoyarte para resolver este asunto de la forma más completa posible.
Atentamente, el equipo de Ultahost
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.