Ordered over a week ago and it still has not been despatched. Customer service cannot tell me when it will be sent, just that they are experiencing delays. Yet the website still advertises that you ca... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... Se mere
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a... Se mere
Virksomheden har svaret
The Cigstore has almost everything you would want if you VAPE ,but also if you are an IQOS aficionado,all HEETS available and the service is brilliant and delivers super fast and that too for free .Be... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ukecigstore.com
Oplysningerne kommer fra forskellige eksterne kilder
UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.
We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.
Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!
Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.
Kontaktoplysninger
20 Fulton Road, HA9 0TF, London
- 02034754885
- support@ukecigstore.com
- ukecigstore.com
4,0
God
3 t anmeldelser
Har besvaret 16 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order came within a few days
Easy to order came within a few days. Reasonably priced
20. november 2023
Very prompt and professional
26. november 2023
Fast and reliable service
26. november 2023
Easy and fast delivery
25. november 2023
They're quick and efficient!
24. november 2023
Amazing company,quick delivery
Amazing company,quick delivery, packing was very good!Thank you
24. november 2023
Very quick delivery!
20. november 2023
Easy to order and delivery was fast.
Easy to order and delivery was fast.
No complaints
15. november 2023
Easy site navigation and payment…
Easy site navigation and payment system, products competitively priced and fast delivery , impressive
19. november 2023
Quick delivery and great prices
19. november 2023
Easy to order and get the vapes I use
18. november 2023
Paid for 24 hour delivery
Paid for 24 hour delivery. Order has not arrived after nearly two days. Refund refused.
1. december 2023
Uopfordret anmeldelse
Besvarelse fra ukecigstore.com
Hello,
Thank you for your feedback
I am sorry to hear you had an issue with the delivery, i can see one of the team have been in contact with you to get this resolved.
If you have any further questions or need additional assistance, please don't hesitate to reach out at support@ukecigstore.com
Kind regards
Items ordered and details taken .given…
Items ordered and details taken .given a delivery time and sure enough they were on my door mat in no time ...good work
11. november 2023
Reliable service, great products
Fast delivery, great products, reasonable prices, good offers and reliable
11. november 2023
Poor communication
My payment wasn't processed by you until I tried to obtain more information about the delivery date, and that was after 3 days from the payment date, in this 3 days nobody try to get an answer from me so I didn't know about the situation. After my information request, the error was solved and the order was delivered to me in 24h, so that's why I will keep ordering 😊
11. november 2023
My new favourite store
Stumbled upon this store by chance and I'm so glad I did. Amazing products, quick delivery and amazing customer service.
5. november 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.