Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Se mere
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Se mere
Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktoplysninger
Storbritannien
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The Eufy was easy to set up and…
The Eufy was easy to set up and install. It is running more efficiently than the last ring doorbell we had.
Ex-Ring customer never going back
Being an ex-Ring customer I found the Eufy doorbell and app very easy to set up for both mine and my parents' devices. However to be able to sync with other (non Eufy) door bell chimes would be great. Can't fault customer service and product. Keep it up Eufy!
Order arrived on time
Order arrived on time, easy set up camera does what its supposed to do
Saves a lot of time
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mopping function is struggling to recognise carpeted areas. Overall, very pleased with the purchase and highly recommend this to any one who's busy all the time!
Poor battery life
Poor battery life. I’ve attempted to contact the Customer Services; no response received. Don’t buy this product

Besvarelse fra Eufy
Simple easy and straightforward to use.
Simple easy and straightforward to use.
Able to move around if necessary.
Easy access to converse with person if necessary.
Wireless cameras are so easy to install…
Wireless cameras are so easy to install and the solar recharge is extremely efficient. I particularly like the way that you can link the cameras to pass from one to the next one. Great quality replay.
Much better than I thought goes under…
Much better than I thought goes under the beds under the sofa, fantastic can’t recommend it enough
Great Security Cameras
I’ve been using Eufy Security Cameras for a number of years. I’ve contacted Customer Support for advice and have had quick responses back. Would highly Recommend Eufy.
Recommended and straight forward
Very easy installation guidance. I have fitted outdoor wireless cams, indoor wired cams, an E340 doorbell with Homebase 3. The system has been in for a couple of weeks and works well, so far. I am feeling more secure than previously.
Late and slow response times on…
Late and slow response times on doorbell and cameras...rarely catching the action. Homebase desperately slow too. Sadly I recommend to my son using the referral link, Eufy not paying referral bonus! Very poor customer support! Avoid!

Besvarelse fra Eufy
Shocking Customer Service !!! Be aware
I recently purchased the Eufy E25 robot vacuum and unfortunately my experience has been extremely disappointing.
The main issue was that the machine would not dispense the floor cleaning solution while mopping. It was simply running over the floor without releasing any chemicals or cleaner, making the mopping function completely useless.
I contacted Eufy customer support and was asked to record and send a video showing the problem. I did exactly as requested. After that, they emailed again asking for additional photos. I provided those too. Then they asked for more information. This back-and-forth continued repeatedly.
I have now sent around 10 emails trying to resolve this issue. Instead of offering a solution, replacement, or repair, they have simply stopped responding altogether. I am now being completely ignored.
The aftercare service has been absolutely disgusting. For a product at this price point, I expected far better customer support. A faulty product can sometimes happen — but being ignored by customer service is unacceptable.
I will not be purchasing from Eufy again, and I would strongly advise others to consider this before buying.

Besvarelse fra Eufy
Absolutely love my Robot Vacuum
Absolutely love my Robot Vacuum. If you're hesitating go for it wonderful machine and so easy to use.
This was a back-up door bell battery…
This was a back-up door bell battery purchase. Very pleased with the door bell purchased earlier, so thought back-up at a reduced price was a bargain not to be missed.
Absolutely delighted with my purchase…
Absolutely delighted with my purchase of the Eufy S2 home camera system. Really well designed and easy on set up. Quality of night vision and day images are excellent.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.