Eufy Anmeldelser 1.676

I loved Anker's tech, so I assumed Eufy would have the same outstanding quality. But after spending almost £323 on the Homebase S380 and 5x Indoor Cam E220, I can say for sure that I am never bying from Eufy or any Anker affiliate ever again.

The hardware is amazing, don't get me wrong, but the software leaves a lot to be desired. The cameras video recording turns off randomly and won't come back on until a factory reset is done, or they'll randomly go offline for up to two hours or more. The homebase can only reliably seem to work with a doorbell and two cameras, anymore and the offline issue comes back.

I have been talking to their support and trying the solutions they offer for a few weeks now, with no real progress on keeping my other three E220's online and fuctioning with the homebase.

Love these cameras .got my parents to get them and few friends .we all love them well done eufy

Good product but having great trouble with their new 'improved' app. In particular, integrating 3 products on the app.

Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot of time and is nice to come back to a clean house.

Having purchased the Eufy S3 Pro 2 camera kit and base station, I realised after 5 months of use that the camera’s battery capabilities are not as advertised. After repeatedly going back with my concerns to Eufy and following their supposed resolution suggestions, I requested a full refund as the product is not as advertised. They started with a 30% offer -since increased to 50% - but don’t appear to believe I have a right to return the products and receive a full refund despite their misrepresentation.

Worked perfectly. Easy to set up.

Easy to install and operate. Picture quality excellent.

Bought a camera as a Christmas present and it’s so good. The fact you don’t need a subscription either is such a bonus - camera feed is so clear and picks up sounds clearly.

great products , fairly priced, extremely happy with them

eufy, Doorbell fantastic!

Very impressed with Eufy. Affordable, reliable, and designed in a simple but professional way. Everything is easy to use and works exactly as expected. Great value for money.

Excellent product. Reasonable price. The Robovac L60 has been an excellent cleaner in our house. Can't complain. BTW, this is the second Eufy product and we use both. Excellent products from Eufy.

Good cameras work well and easy to install, but not necessarily easy to share.

Great service and easy to order online with very quick delivery. Thank you

Great price, prompt delivery, excellent communication. Top notch security camera too!

Useless customer service department, incapable of doing anything other than cut and pasting tracking numbers that I clearly already have (if they actually bothered to read my complaint they would know).
I ordered a portable power station on 31st March, It was quickly despatched with FedEx, unfortunately it didn't get any further. The tracking details showed there was an issue with the package due to the hazardous material (lithium battery). The package then sat at FedEx for 10 days, I contacted FedEx who confirmed the package could not be delivered due to the package issue, they had repeatedly contacted Eufy but got no response. FedEx raised a case ticket for the issue and it's return to Eufy. I repeatedly contacted Eufy explaining the issue and providing the FedEx case number, but all I keep getting back is a standard response saying "I am delighted to inform you that your order has been successfully dispatched and is currently en route" Read my complaint, it's not on its way and you are still ignoring the problem and just quoting a tracking number that confirms it's not on it way! I want either a replacement sent (correctly packaged and labelled) or a refund, but my seval requests for this have been ignored with the reply from Eufy simply repeating the standard message and tracking number. Last time I will ever be purchasing from Eufy.

Good solid products, easy to use app and products delivered promptly. I have used Eufy for a number of years fir security cameras and robo vac. I upgraded my outdoor cameras to solar version and they have been great. Stayed fully charged over winter.

It was working ok , i mean not great but was ok on the slow side when viewing events but suddenly its not connecting just loading, i checked everything, my ring doorbell is working excellent and internet is ok , very disappointed and frustrated, will get rid of it and replace it with different make , waiste of money!!

I recently had an issue with my S340 camera, and I have to say the support from Shane, Customer Services Manager at Eufy, and the wider team was absolutely outstanding. 🙂

The problem was resolved quickly and completely hassle-free, with clear communication throughout. It’s genuinely rare to experience this level of customer service these days, and it made a huge difference.

I’m also extremely impressed with the replacement – the S4 camera is excellent and has exceeded my expectations in both quality and performance.

Because of this experience, I’ll definitely be purchasing more Eufy products in the future. You’ve gained a loyal customer.

Well done to Shane and the whole team – truly spot on 👏

A few years ago I purchased a s330 LTE camera for my remote yard. It has happily sat in rain, snow, gales and sunshine minding its own business until a couple of days ago when it captured some poor excuses for people breaking in, they also noticed the camera, cut the ‘power cable’ which obviously has no effect on a battery solar system, violently shook it from its holder and threw it onto some stones several meters away. Whilst doing this the camera had altered us so we were able to respond and were at the yard in a matter of minutes. We remounted the shaken battered camera that continued to work as if nothing had happened, a quick rewire of the solar panel and she’s back minding her own business again. I’m so impressed that I have brought 2 more.