Electronic Partners Anmeldelser 

2.072
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Returned Product faulty, which was not under warranty in all fairness, however, returned with many screws missing, spent over £130, the same issue still happens, and it looks as if the repair was done... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My experience of Electronics Partners was amazing. I had a very obscure 40 year old hi-Fi component (a dbx ‘split spectrum amplifier’) which had failed. No service manual was ever... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

When all hope of replacing the 15 year old control box on our electric blinds gone I stumbled across this company and got it repaired without any fuss.would definitely recommend them to anybody.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

From first contact to repaired item being returned was so easy. From the package label arriving and sending the item I was kept fully informed. The repair was quick, very reasonably priced and retu... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektroværksted

Skrevet af virksomheden

We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.                                                                                    Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.                                                                                    If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(2.072)

94 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

False claims and online highwaymanship!

I contacted them (having read other negative reviews and kept them in mind) to see if they would be willing to do a simple job; micro solder a fallen off mini USB port onto a fully working Bazzaz Z FI-TC motorcycle system.
Their BS, generic reply rambled about full diagnostics, checking if the 'PCB' was working, disassembly etc. (the unit photograph I provided clearly showed the PCB fully exposed and ready for them to solder, no extra work required.
They claimed that due to these factors they could not provide a quote until I sent it to them. Needless to say, I declined, I wasn't about to send them a $1,200 dollar system to be then held to ransom.

2 weeks later now, they have updated their website SEO wording to include 'Bazzaz Z FI-TC' when it wasn't there previously (I checked) thinking they will snare gullible idiots using Google.

HERE'S THE BEST BIT - They also claim to have 'Bazzaz experts' on their staff which made me burst out laughing because the company Bazzaz actually shut down in January 2021 and were based ONLY in California and NEVER trained anyone outside of their own 12 man race team who ALL still race and live in the USA!!!!
This company , I guarantee you, had NEVER heard of or had the faintest notion of what a Bazzaz Z FI-TC engine management unit was or did.

Updated 1st May in relation to ElectronicsPartners' latest attempt at gaslighting me.
Your attempt to erase the lies in your previous replies have failed, Mr L. I have them stored even though you think updating your reply here erases your previous one.
You say you want to clarify a couple of things for the sake of facts?
Ok you asked for it; here is the clarification for other readers and potential customers who may search for reviews of your 'company' before employing you, after all that IS what Trustpilot exists for, yes?
1) You claim to have Bazzaz 'experts' in your company.
The owners of the now ceased Bazzaz company, whom I still communicate with in international racing groups, have confirmed with me they have NEVER trained or mentored ANYONE outside of their organization in their unique system, therefore your 'experts' claim is completely fictitious, false and misleading anyone reading it on your website.
2) You previously claimed to only operate 'exclusively in the UK'(your exact wording)
But this is also untrue, isn't it?
You also have a .IE website (Republic Of Ireland) and a .US website (USA) both with national contact numbers for those countries, that use identical templates and coding to your .UK site. (Incidentally, your .UK website is out of date, still showing LAST YEAR'S copyright footer, AND your .US site lists drop off points in Ireland, so it appears attention to detail is low down on your abilities going by this example and other reviews of your attempts, which is a concern for a company involved in the 'precision' micro soldering of surface mounted components.)
In fact, ALL those websites are actually "Aftermarket Services Corp" registered in the UK as "001-27042021 LTD" which was formally dissolved in September 2022 following a compulsory strike off, which, in case anyone reading doesn't fully understand, means Companies House, the UK's only official company registry working with HMRC, forcibly dissolves a company from the register when it fails to meet its legal, statutory duties, such as failing to file annual accounts or confirmation statements.
So, it seems you set up a company, treat customers poorly, and then wind the business up when it can no longer sustain itself using shoddy and deceptive practices along with lurking T's and C's, which is directly reflected in the negative reviews here on Trustpilot.
I hope this is clarification-enough for you, and readers (or is it 'Lord' as appears in some of your other notorious companies' filed documents over in The Seychelles?) and should you require any further clarification, I am happy to tell other reviewers/potential customers of yours what I know and have experienced from you.
(Edited because the company owner didn't like being named and shamed.)
Ya'll have a great day there.

1. maj 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Mico,

We appreciate your persistence—if only enthusiasm were accuracy.

Let’s clear a few things up: We never claimed affiliation with Bazzaz or Bosch, and having experience with discontinued tech doesn’t require a training certificate from a defunct Californian race team. We update our website content regularly based on service enquiries—it’s called SEO, not subterfuge.

As for our sarcasm: it's reserved for situations like this, where a serious conversation isn't on offer. We’ve been repairing electronics since 2004, with over 637,822 jobs completed and thousands of five-star reviews here and on Google. That kind of track record doesn’t come from "holding people to ransom."

We know we can’t please everyone, but until someone shows us a repair firm with a higher rating and wider service range, we’ll take your insults with a smile.

Kind regards,
The Electronic Partners Team

Bedømt til 5 ud af 5 stjerner

BOSE WAVE MUSIC SYSTEM

From start to finish EP kept me informed on the progress of the repairs on my CD system, I opted for the priority service which was well worth the extra cost, they only received my system on Tuesday 22nd April and was returned to me today 25th April by Royal Mail 24hr tracking service, I would highly recommend EP for any future repairs, top notch service !

22. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We fix anything...True!

I've used Electronic Partners several times now and (apart from one isolated problem) have always found them reliable, trustworthy and excellent value.
On this occasion, I presented them with a Mission Sub-Woofer that had failed after 15 years use in my Cinema Room.
A rather unusual and specialist item, but they still came up trumps and repaired it for a reasonable sum.
As they say in their advertising: We fix anything!

12. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Headphones refreshed and good to go again!

The team at Electronic Partners handled the job very well. I had a pair of Sony Headphones that the leather had started to peel all over (they were over 5 years old, but beyond that, nothing was wrong with them). The official Sony repair centre wouldn't do anything with them so Electronic Partners were my next call (who had done some work for me before).

They provided a quote for the job and I sent it off. The job was completed relatively quickly and on its return, it was as good as new and overall it was far cheaper to do this than buying it brand new too. All in all a great service and I will consider using Electronic Partners again in the future. Thanks!

12. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Satisfaction

I recently sent you a drone for repair. From start to finish your service is amazing .You kept me informed every step of the way.
No faffing around just straight simple instructions,to get the job done. I will definitely use your services again .
Thankyou

10. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First class repair, posting and communication

What makes Electronic Partners stand out is not only the repair itself, but the care they take to communicate progress at all stages and to outline upcoming costs clearly, seeking authorisation at each step of the investigation.

The posting and return process is very easy; it's just great to have our 1993-built Kenwood KA-5050R powered up and running perfectly again!

22. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just the best

Just the best. Superb and professional service from initial approach, providing a postage label, estimate, repair and fast return. Very cost-effective.
I feel able to recommend them to anyone looking for a reliable repair to anything in their range.
From one VERY happy customer

10. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, fantastic communication, I personally visited the repair centre in Telford and staff were found to be polite and friendly.The team Fixed my Dac on my nad amplifier although parts took a while to arrive but there is an online portal service that makes it easy to communicate to explain the issues.
This outfit in my opinion offers a professional service at a reasonable price .I believe a decent service comes with a price, like with any trade if you pay peanuts expect monkeys. No monkeys to be found at this company. I will use this company again.

7. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Satisfied customer

Electronic partners were very helpful when I made my initial enquiry on the telephone. They kept me informed about the progress of my repair and my turntable came back as good as new

24. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Clown Quotes

Their free quote was completely off and laughable, honestly. I put in a query regarding replacing the left analog sticks of two PS5 controllers. This was explained very clearly as simply replacing the sticks to fix controller drift. The price they quoted me for this was £119. Which is more than what buying 2 new controllers costs. Also, this can't be chalked up to the cost of new parts. New analog sticks cost about £3. I know this because I've bought the parts, but they need to be replaced using a soldering iron, which I don't have.

Not sure who's reviewing these quotes, but maybe you should re-examine your process if you want to be taken seriously.

6. marts 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Hi The Mends,

We appreciate your review, but just to clarify—while we’d love to run a circus (imagine the savings on rent and salaries!), we unfortunately operate in the UK, where engineers expect real wages and landlords insist on actual rent.

Yes, the parts themselves are indeed cheap, but unlike a DIY project, our service includes professional installation, calibration, and ensuring everything functions as it should—without the risk of turning your controllers into expensive paperweights. Of course, if you fancy a bit of soldering practice, a quick YouTube tutorial and a £3 stick might be the way forward.

We do appreciate your feedback, though! If you ever need a quote that isn’t from a clown, our engineers are always happy to help.

Best regards,
EP Customer Support

Bedømt til 5 ud af 5 stjerner

An excellent company

I am very pleased with the service. They kept me informed all the way through, my equipment was repaired and delivered on time. Not to mention the excellent customer service. If anyone needs their equipment repaired, this is the place to send them to.

28. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Completely misinterpreted my request

Completely misinterpreted my request. Impossible to reply to their email. I simply wanted a couple of (supplied) small backup batteries soldered to a circuit board. Instead they couldn't quote because they tried to convince me there is a fault needing diagnosis and parts required!

4. marts 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Maya,

Thank you for your feedback. Our goal is always to provide accurate quotes rather than risk giving misleading estimates. Since there are various types of batteries and soldering methods, we requested the device be sent in so we could assess it properly and provide an exact quote. Of course, this decision is entirely up to the customer.

Regarding communication, we use a ticket system, chat, and phone support to ensure efficient handling of requests. If you need any further assistance, please don’t hesitate to reach out through one of these channels.

Best regards,
EP Customer Support

Bedømt til 1 ud af 5 stjerner

Paying for no repair - avoid

Quoted widly out because they did not bother to read my quote request propery, leading to wasted time for me and this organisation & personally inccuring £16 cost just to send in my item with no repair done.

Explained this to their customer service system, I offered to meet half way and pay half the costs even though i through believe this is all their fault. They rejected this notion.

If they had read my quote request properly, called or communicated on the matter woudnt of sent it in, but instead paying for a waste of time and no repair.

My advice - Use a local company so postage not required and can quote in person ACCURATELY -- Or competitor of this organisation as not a good service

3. marts 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Ben,

You did not pay for a repair—you paid £8.10 for a professional diagnosis and £7.90 for tracked return shipping after choosing not to proceed with the repair.

We read your request and provided an estimate based on your description, but an estimate is not a final quote. A quote is only given after inspection, as clearly stated in our Terms. Your final quote reflected the actual internal damage, which could not have been assessed externally.

Our process is fully transparent and applies equally to all customers.

Best regards,
EP Customer Support

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