Electronic Partners Anmeldelser 

2.072
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Returned Product faulty, which was not under warranty in all fairness, however, returned with many screws missing, spent over £130, the same issue still happens, and it looks as if the repair was done... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My experience of Electronics Partners was amazing. I had a very obscure 40 year old hi-Fi component (a dbx ‘split spectrum amplifier’) which had failed. No service manual was ever... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

When all hope of replacing the 15 year old control box on our electric blinds gone I stumbled across this company and got it repaired without any fuss.would definitely recommend them to anybody.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

From first contact to repaired item being returned was so easy. From the package label arriving and sending the item I was kept fully informed. The repair was quick, very reasonably priced and retu... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektroværksted

Skrevet af virksomheden

We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.                                                                                    Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.                                                                                    If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(2.072)

94 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic repair to a 50 year old amplifier!

Very happy with the repair to my 50 year old Rogers amplifier, now working perfectly. As well as the repair, Electric Partners carried out a full service, replacing the capacitors and cleaning and adjusting all potentiometers. Not a cheap repair and took a while, but nevertheless I'm delighted with the result. Now looking forward to another 50 years of service!

11. juni 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

complain

I paid everything as agreed but the device was not repaired I was very disappointed with the procedure of this repair shop I regret this experience

7. juli 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Vitezslav,

Thank you for choosing us to repair your Marantz amplifier. We’re pleased to hear the repair was successful. If for any reason it doesn’t perform as expected, your repair is covered by our warranty — just get in touch and we’ll be happy to help.

Kind regards,
Electronic Partners

Bedømt til 4 ud af 5 stjerner

Evonics EV4 Fire

Good communication, kept updating via email
Repair carried out quite quickly, then dispatch took as long to send back, otherwise it would have been 5 stars.

16. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Item was not repaired

Item was not repaired. I received a text message stating that it was repaired but on arrival tested the HiFi and found it not to be working. The item was with Electronic partners for over 3 weeks.

The diagnostic note that accompanied the returned HiFi was very vague stating the mother board needed to be replaced.

I have had to take apart the HiFi system to recover a CD that I was using before it stopped working. I remain baffled how the diagnostic was made without opening or taking apart the system.

I'm very sceptical that any effort was made to diagnose or repair this item.

9. juli 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Steven,

Thank you for your review. We’re sorry the outcome wasn’t what you had hoped for and would like to clarify the process we followed.

Your LG OK55 had a no-power fault. To diagnose this, we opened the unit and inspected the power supply and mainboard. Our tests confirmed that the main processor responsible for power management was not enabling power. Repair would require replacing the mainboard, but unfortunately, we were unable to source this part.

The CD mechanism was unrelated to the fault, so there was no need to dismantle it during diagnosis — this is why the disc remained inside. If we had been able to obtain the necessary mainboard, we would have carried out the repair under our normal procedures.

We understand this was disappointing, but we can assure you that the unit was physically opened and tested before reaching our conclusion.

Kind regards,
Electronic Partners

Bedømt til 1 ud af 5 stjerner

6th June I sent my Fitbit watch for a…

6th June I sent my Fitbit watch for a replacement battery. Electronic partners informed me that they had send for a battery and they should receive it by the 25th June. On 4th July I was informed that the battery had been lost in the post and did I still want to continue with the repair. I had ran out of patience and asked for the watch to be returned and I received it 8th July in pieces. Awful service, I would never ever deal with this firm ever again.

6. juni 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Roy,

Thank you for sharing your feedback.

We understand your frustration regarding the delay with your Fitbit watch repair. As a service provider, we do rely on manufacturers to supply the necessary parts. Unfortunately, if a part is lost during transport, this is beyond our control. In such instances, we always contact customers to offer the choice of waiting for a replacement part or cancelling the repair, as we did in your case.

Upon your request to have the watch returned, please note that the faulty battery had been removed and disposed of for safety reasons, as it posed a fire risk. This is a necessary safety measure to protect both our team and our customers.

We appreciate your understanding in these matters. Should you wish to discuss anything further, please do get in touch via our customer support system.

Kind regards,
Electronic Partners Team

Bedømt til 1 ud af 5 stjerner

Don't use this company

Don't use this company. They have destroyed my item and are refusing to replace or repair it instead they are trying to extort me. I have received threats and abuse from one of their customer service agents regarding this issue as well.
Update#1 : The company has had a lack of communication regarding this issue and is actively ignore tickets. I also made a complaint on their website which they immediately closed without address, unacceptable behaviour from them.

15. juli 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Johnathon,

We are sorry to read your review and take your concerns seriously. After a thorough internal investigation, including a review of all correspondence and the handling of your device, we found no evidence to support your claims of damage, threats, abuse, or extortion.

Our team provided a detailed quotation and communicated all charges transparently in accordance with our Terms and Conditions. At no point did any member of staff threaten or abuse you, nor was your item destroyed.

If you have any specific evidence regarding your claims, we encourage you to contact us directly through our official complaints procedure so we can investigate further. We are committed to resolving concerns in a fair and professional manner.

Best regards,
EP Customer Support

Bedømt til 5 ud af 5 stjerner

I was initially sceptical of this…

I was initially sceptical of this repair company. However, the organisation, logistics and the return of a fully working Bose system was really well worth it. I was also pleasantly surprised by the cost of the repair of a well loved Bose system that was well out of warranty by years. It now works well. Thank you.

15. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Sony Minidisc Player LED replacement.

I had an old Sony Minidisc Player (I know, I know!!) That needed the led display screen replaced. I sourced the parts by myself, and sent them with the device, to be swapped over. They were not much more expensive than Sony UK (they charge £80 just to look at it) and it was returned after replacement at reasonable cost too. Now, I'm just getting to grips with how the player functions. All in all, I'm happy with the speed and professionalism of the entire repair process, which included post-diagnostics. I would recommend Electronic Partners for any electronic repairs.

16. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I would highly recommend Electronic…

I would highly recommend Electronic Partners,while
repairing my iPad they kept me informed at every stage
of the process.Workmanship I can not fault,after me having spilt coffee on it and thinking it would have to scrapped it was returned to me in mint condition
Many thanks to Eletronic Partners.

23. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SENT A COFFEE MACINE ON A PALLET AT…

SENT A COFFEE MACINE ON A PALLET AT GREAT COST 80.0..THEY HAD IT FOR A MONTH,,TOLD ME IT WAS REPAIRED...AT 130.0..PICKED UP BY PALLET AGAIN ANOTHER 80.0...CAME BACK WITH EXACTLY THE SAME FAULT..TOLD THEM ..SAID ENGINEER WOULD CALL ME..NEVER DID..SO IVE WASTED 290 POUNDS..RIP OFF

20. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

At last a company able to repair a Bose Wave Music System

A brilliant company to work with. I tried many companies in and around Glasgow to repair my Bose Wave Music System None could help. I emailed Electronic Partners and very quickly received a very reasonable quote for my repair. Within a day my system was on its way to Telford. I just had to take my system to a local shop for pick up. Within days I received notice that my system was repaired and the final bill was almost exactly their initial quote. After payment my system was delivered back to my address I am delighted to have my system working again. I have already recommended Electronic Partners to a friend

10. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible service

Terrible service - hifi returned in worse condition than it was sent - do not use this company. I think they take your money and do nothing.

20. juni 2025
Uopfordret anmeldelse
Electronic Partners-logo

Besvarelse fra Electronic Partners

Dear Mrs Bowles,

Thank you for your feedback. I'm very sorry to hear that you feel disappointed with the service and that your HiFi was returned in worse condition than when it was sent. We take these concerns seriously.

Please be assured that we aim to carry out all repairs with care and in accordance with our Terms and Conditions — including full diagnostics, quotations, and using appropriate parts. If the item has been returned to you in a condition you're unhappy with, we’d like to investigate this further.

To proceed, could you please provide:

Your order or reference number

Details or photos showing the condition of the HiFi as received

Any packaging damage, if applicable (please retain outer and inner packaging for claims as outlined in section 3.6 of our terms)

This will allow us to open a formal investigation and assist you accordingly. As per our complaints process (clause 3.18), we aim to resolve issues quickly and fairly, keeping you informed throughout.

We value all customer feedback — especially when things go wrong — as it helps us to improve our service.

Best regards,
EP Customer Support

Bedømt til 4 ud af 5 stjerner

Feedback on Recent Repair – AVi ADM 9.1 Active Speakers

Feedback on Recent Repair – AVi ADM 9.1 Active Speakers

I recently used Electronic Partners for the repair of my AVi ADM 9.1 active speakers and wanted to share feedback based on the full process.
The items were sent on 6th April 2025 and received by you on the 8th, with a detailed accessories list enclosed. On 15th April, I received confirmation that diagnostics were in progress. A repair quote was issued on 28th April, followed by an updated quote on 29th April for additional work I requested, which I accepted.

On 30th May, a further issue was discovered, and a new quote was provided for a replacement part. After some discussion and consideration — given the increased cost — I accepted the revised quote and authorised the repair. The repaired items were returned to me on 11th June.
Overall, I am generally satisfied with the service. The eventual repair was completed to a good standard, and I particularly appreciated your effort in sourcing a compatible replacement part.
That said, there were periods of silence during the process that I found frustrating and concerning. I often had to chase for updates, and long stretches of apparent inactivity were attributed to workload. More regular communication — even brief status updates — would have significantly improved my experience.
Thank you again for completing the repair successfully, and for your professionalism in handling the more complex aspects of the job.

11. juni 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere