Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... Se mere
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... Se mere
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Kontaktoplysninger
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, Storbritannien
- +441293243980
- sales.uk@cornilleau.com
- uk.cornilleau.com
4,4
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Cornilleau UK
Thanks, much appreciated! Cornilleau UK
Table arrived promptly
Table arrived promptly. Relatively easy to assemble.
Accessories not sent till a reminder phone call
27. maj 2023
Besvarelse fra Cornilleau UK
Apologies for the accessory delay, thanks for the feedback.
Very good high quality product
Very good high quality product. We are very happy with it.
14. juni 2023
Besvarelse fra Cornilleau UK
Thanks for the feedback, much appreciated, Cornilleau UK
I bought a cover about five years ago…
I bought a cover about five years ago and had to replace it because it was not weatherproof.
31. maj 2023
Besvarelse fra Cornilleau UK
Firstly thanks for the feedback. Sorry for your experience, will pass on to the factory.
Efficiently delivered and set-up for us…
Efficiently delivered and set-up for us by the work team.
20. maj 2023
Besvarelse fra Cornilleau UK
Thanks for the feedback...much appreciated! Cornilleau UK
Delivery was excellent but system poor.
Delivery was excellent and the driver and his helper were friendly and efficient, but making arrangements was a bit of a nightmare. I saw no way of asking for delivery other than to my house. To arrange this I was sent to the carriers, who sent me back to the suppliers. And all this had to be done by telephone. Finally, the system showing the progress of the van was not clear. I was given the current delivery postion as mine, so did not know what mine really was.
30. maj 2023
Besvarelse fra Cornilleau UK
Thanks for the feedback John. We'll use this to make our processes better. Appreciate the time you took.
Found bits to update our old table 😀
23. maj 2023
Besvarelse fra Cornilleau UK
Glad we could help. Much appreciated!
Top rated customer service !
30. maj 2023
Besvarelse fra Cornilleau UK
Thanks very much for the positive feedback, Cornilleau UK
Great service and repaired wheel
Great service - spare wheel and parts sent speedily and repairs now made . Great that one can buy parts especially in our throw away society . Many thanks
28. maj 2023
Besvarelse fra Cornilleau UK
Thanks for the positive feedback, we really appreciate it. Cornilleau have long supported their range of tables and have recently committed to providing spare parts for 20 years from manufacture.
Besvarelse fra Cornilleau UK
Thanks for your feedback, much appreciated, Cornilleau UK
Besvarelse fra Cornilleau UK
Thanks very much for your feedback! Cornilleau UK
Wrong table accessory pack delivered…
Wrong table accessory pack delivered and have had to swap over. Wrong table colour delivered even after speaking to an agent to swap from black to blue. But can’t be bothered swapping over as it will be a hassle.
Impossible to contact by phone. Only by email
13. juni 2023
Besvarelse fra Cornilleau UK
Thanks for your feedback and sorry to hear about your experience. After investigating I can see our carriers picked the wrong items. I understand we have sent out a new accessory pack. Our telephone lines are open Monday to Friday 9am-5pm, if its particularly busy they should go to voicemail and someone should call you back. Please accept our apologies for the inconvenience.
Prompt efficient service
24. maj 2023
Besvarelse fra Cornilleau UK
Thanks for the feedback - much appreciated!
Besvarelse fra Cornilleau UK
Thanks for the review, much appreciated! Cornilleau UK
Besvarelse fra Cornilleau UK
Thanks very much, your feedback is appreciated!
The outdoor table looks great
The outdoor table looks great, the bounce is good, it looks well built. Can’t comment on durability as only just purchased..
22. maj 2023
Besvarelse fra Cornilleau UK
Thanks for your feedback, glad you are enjoying the table, much appreciated, Cornilleau UK
The online ordering process was…
The online ordering process was seamless, and my package arrived promptly and in perfect condition. They also have a hassle-free return policy, which gave me peace of mind. Whether you prefer shopping online, this store ensures a convenient and satisfying experience.
30. maj 2023
Uopfordret anmeldelse
Besvarelse fra Cornilleau UK
Thanks for the feedback, much appreciated!
Great communication
Great communication. Went above and beyond to get this delivered within 2 days of ordering. Great quality product. Great and easy to contact and respond customer service. Thank you.
19. maj 2023
Besvarelse fra Cornilleau UK
Thanks for the feedback, much appreciated!
Speedy delivery
Needed the table tennis table for a party and they arranged it to make sure it arrived! Great service.
14. maj 2023
Besvarelse fra Cornilleau UK
Thanks for the review! much appreciated.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.