Der Rucksack ist qualitativ in Ordnung, riecht aber extrem nach Plastik. Da er viel zu groß war, wollte ich ihn zurücksenden.Der Prozess ist eine Frechheit: Zuerst wurde mir per Mail ein 10%-Rabatt an... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought the Jannick bag from Ucon Acrobatics and I’m amazingly happy with it. It looks great, feels well made, and is really practical for everyday use. I like that it’s simple and minimal but stil... Se mere
Virksomheden har svaret
I use Ucon Acrobatics backpacks for more than 3 years now and the quality is really good. I also love the design and the colors and functionality. They are water resitent as well, at least the model t... Se mere
Virksomheden har svaret
I own multiple bags from Ucon and I am obsessed with them! Perfect for every occasion plus they also look so sleek and fashionable! Especially the travel bags are my always go to choice for short week... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ucon Acrobatics is a Berlin-based brand that produces bags and backpacks made from recycled and innovative materials. The founders’ drive has always been to create minimalist and functional products for the urban individual according to ecological and social aspects as far as possible. As a B-Corp certified company, Ucon Acrobatics wants to use its power for good. This belief is reflected in the motto “minimal design, minimal emission.” They believe in the power of simplicity and aim to minimize the environmental footprint while delivering high-quality products, ensuring that nothing suffers—neither humans, animals, nor the environment.
Kontaktoplysninger
4,3
Fremragende
62 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Très dubitative sur l’achat d’un sac (…
Très dubitative sur l’achat d’un sac ( qualité ?!)en mai 2025 qui montre des signes d’usures début août 2025?!
Après plusieurs échanges de mails , enfin obtenu une « réparation » qui me satisfait, ( mais il m’a fallu insister, ce que je trouve absolument inadmissible, au vu de leurs assertions éthiques ?!) donc au vu des « arguments » et de la difficulté à obtenir « gain de cause »( allant jusqu’à me dire « vous savez nous ne parlons pas français ???!!!) je ne suis pas ( au contraire !) rassurée sur le sérieux de cette entreprise, et ayant acheté 2 autres sacs en juillet 2025 avant de m’apercevoir de l’usure du premier ( zut!) j’aurais de quoi juger de la qualité , car ils ont beau dire et m’avoir écrit que leurs sacs sont solides , moi je ne vérifie pas du tout cela ?!
7. september 2025
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Besvarelse fra Ucon Acrobatics
Thank you for your feedback and sharing your experience with us!
We are very sorry for these issues. Please be assured that we are aiming for high quality products, great customer service and are constantly learning and improving. Your feedback is very valuable for us!
Please reach out to our support again and we can finde a solution for sure.
All the best,
Your Ucon Acrobatics Team
Excellent and eco-friendly products
Excellent and eco-friendly products, I’ve used them for a couple of years now.
23. august 2025
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Hello Jan,
Thank you very much for your great review! We are glad that you are happy with our products and using it already for a couple of years.
All the best,
Your Ucon Acrobatics Team
Very good quality
Nice materials, good quality of bags. I have bought different products and everything was so far incredible!
6. august 2025
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Hello Lara,
Thank you very much for your great review! We are glad that you are happy with our products and the quality.
All the best,
Your Ucon Acrobatics Team
Super zufrieden! Mega Farbkombinationen
Ich habe zwei Rucksäcke bestellt und einen davon verschenkt. Beide sind ständig in Gebrauch und die Farben sind der Knaller!
Mein Mann hat noch einen, den er seit über 7 Jahren benutzt. Langsam gibt er seinen Geist auf, aber er war täglich im Einsatz.
31. juli 2025
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Hallo,
vielen Dank für dein tolles Feedback. Wir freuen uns sehr, das du und dein Mann mit unserem Produkten zufrieden seid :)
Liebe Grüße
dein Ucon-Team
Good quality
I bought several items and I am satisfied with the performance and design.
11. november 2024
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Hello Cristina,
Thank you very much for your great review! We are glad that you are happy with our products.
All the best,
Your Ucon Acrobatics Team
Super nettes Team!
Super nettes Team! Tolles Design und durchdachtes Konzept. Produkte sind stylisch und gut verarbeitet! Sehr umweltbewusst. Weiter so..!
19. juni 2025
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Hi Matthäus,
vielen Dank für dein tolles Feedback. Wir freuen uns sehr, das du mit unserem Kunden-Service und den Produkten zufrieden bist.
Liebe Grüße
dein Ucon-Team
Great quality products!!!
18. april 2025
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Hello Dominiki,
Thank you very much for your great review! We are glad that you are happy with our products.
All the best,
Your Ucon Acrobatics Team
Fast shipping and good quality products
The shipping was fast and the bags are of good quality ! 👍
11. april 2025
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Besvarelse fra Ucon Acrobatics
Thank you very much for your great review! We are glad that you are happy with our service and products.
All the best,
Your Ucon Acrobatics Team
Love this bags so much
Wow, the service, the quality, the convenience of this bag. Love it it’s my 3th bag I bought!!
15. august 2024
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Besvarelse fra Ucon Acrobatics
Hey Mor,
Thanks so much for your kind feedback - very much appreciated. We are happy to hear that you like our products and service.
All the best,
Your Ucon-Team :-)
Design sympa mais affaires trempées
Design sympa, reçu en décembre mais le sac (modele Hajo) n'est pas du tout étanche, ils ont mis un zip sur le côté dans la poche principale qui laisse rentrer l'eau (une fermeture eclair classique! Même pas plastifié!)
Cycliste, ne surtout pas prendre ce modèle ! Une pluie soutenue mais pas non plus intense d'une demi-heure (la duree de mon trajet quotidien) et les affaires sont trempées à chaque fois.
Je voulais changer d'une autre marque, je n'aurais pas dû. Le sac ne protège pas mes affaires.
23. januar 2025
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Besvarelse fra Ucon Acrobatics
Hello Chloé,
Thank you for reaching out and sharing your concerns about the Hajo backpack. We apologize for any inconvenience you may be experiencing.
The water resistance of our backpacks varies depending on the series. Our Commute Series and Phantom Endurance Series are fully waterproof due to the high-frequency welding process, which ensures no water penetration through seams. For other series, such as the Lotus Infinity, Lotus, and Aloe, while the materials are water-resistant, they are not fully waterproof due to the construction method. For these, we recommend using an additional rain cover during heavy or prolonged rain to ensure your contents stay dry.
If your backpack is from one of our waterproof lines, it should not allow water ingress. This should not be happening, and we want to resolve this promptly for you. Please contact our support team directly so we can assist you further.
All the best,
Your Ucon-Team
Super freundliches Personal
Super freundliches Personal. Ich war sehr zufrieden. Danke euch! :)
31. december 2024
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Hallo Jenny,
vielen Dank für dein nettes Feedback. Wir freuen uns sehr, dass du mit unserem Kundenservice zufrieden bist.
Liebe Grüße
Dein Ucon-Team :-)
Super Service
Die Produkte sind schick und durchdacht!
Die Bestellabwicklung ist reibungslos!
Der Service im Reklamationsfalle ist beispielhaft:
ein defekter Rucksack (abgerissene Halterung) wurde anstandslos ersetzt!
26. april 2024
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Hallo Daniel,
vielen Dank für dein nettes Feedback. Wir freuen uns sehr, dass du mit unseren Produkten und unserem Kundenservice zufrieden bist. Wir sind froh, dass wir dich bei deiner Reklamation unterstützen konnten.
Liebe Grüße
Dein Ucon-Team :-)
À recommander!
J’ai commandé un sac à dos à offrir à Noël et je suis très contente de mon achat. 😀. Bonne qualité, beau design. PRODUIT VEGAN.
Le prix étant de 45€, je suis vraiment ravie.
Pour le reste, le site est très fluide et ultra sérieux concernant la rapidité de l’envoi et la robustesse du colis.
Je recommande.
7. december 2024
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Besvarelse fra Ucon Acrobatics
Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products and service.
All the best,
Your Ucon-Team :-)
Recommend
I ordered two backpacks, and I´m thrilled by the design and quality. The delivery was quick and easy.
11. december 2023
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Besvarelse fra Ucon Acrobatics
Hello Sandra,
Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products and service.
All the best,
Your Ucon-Team :-)
Best backpack I ever had!
Best backpack I ever had. It is waterproof and very compact for everyday home-work-home route on my bike. I also bought one as a birthday present for my boyfriend and he now uses it every day. I always give my friends recommendation for Ucon backpack, when the are in search for one for work or free time activities. It is also very practical for a business trip / flight.
10. december 2024
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Hello Darja,
Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products.
All the best,
Your Ucon-Team :-)
Very good products
I bought three times on Ucon Acrobatics website, for me and my family. I have not been disappointed. The bags are great ! We use them for a few years now for work, walks, or travels. The materials are solid, it worth it. And the colours from the several collections are always stunning.
15. december 2023
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Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you and your family like our products.
All the best,
Your Ucon-Team :-)
Bon SAV
J'ai eu un problème de qualité sur un sac que j'ai eu en cadeau mais le SAV a été largement à la hauteur dans la gestion de ce souci. Merci Ucon !
5. november 2024
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Besvarelse fra Ucon Acrobatics
Thanks a lot for your kind feedback - very much appreciated. We are happy to hear that we were able to solve the problem.
All the best,
Your Ucon-Team :-)
Great brand
Great brand, amazing design, great purchasing experience 5 stars
28. november 2024
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Besvarelse fra Ucon Acrobatics
Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products.
All the best,
Your Ucon-Team :-)
Sehr zufrieden
Schöne, durchdachte Produkte und ein großartiger Kundenservice, der seinen Namen verdient! Aufgrund eines defekten Reißverschlusses bzw. einem Farbfehler wurde je eine Tasche umstandslos getauscht.
23. november 2023
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Hallo Sandra,
vielen Dank für dein nettes Feedback. Wir freuen uns sehr, dass du mit unseren Produkten und unserem Kundenservice zufrieden bist.
Liebe Grüße
Dein Ucon-Team :-)
Toller Support
Toller Support. Nach 2 Monaten war ein Reißverschluss an meinem Rucksack kaputt und ich konnte mir einfach einen neuen bestellen und den alten behalten.
22. november 2024
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Besvarelse fra Ucon Acrobatics
Hallo Andi,
vielen Dank für dein nettes Feedback. Wir freuen uns sehr, dass du mit unserem Service zufrieden bist.
Liebe Grüße
Dein Ucon-Team :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.