My experience with Tyro has been very positive. What made the experience great is how easy and reliable their payment system is. The setup process was simple, and the EFTPOS machine works smoothly wi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast, reliable EFTPOS = less stress. When it's busy, Tyro works and reliable. Transactions are quick, deposits are predictable, and that reliability builds trust fast. Clear pricing without the... Se mere
Virksomheden har svaret
I’ve rated Tyro 5 stars before, and after taking another loan with them, I can confidently say they still deserve it. The best part for me is the smooth process — quick turnaround, straightforward pap... Se mere
Virksomheden har svaret
I would give zero stars if I could. These guys are a disgrace of an organisation and I will be reporting them to ACCC, ASIC and the like. Happily take your money on time everytime but when you cance... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Kortterminalleverandør
- Business to business-service
- Betalingskortbehandling
- Udbyder af e-handelsløsninger
- Betalingsservice
Om Tyro
Skrevet af virksomheden
At Tyro, we’re into business big time.
Through our integrated payments, banking, and lending solutions, we’re here to ensure that nothing stands in the way of Aussie business success.
With a team of more than 600 dedicated staff nationally, we’re powering more than 68,000 businesses and counting. Our innovative products integrate with over 330 partners in hospitality, retail, health and services.
But that’s not all. With over 21 years' experience under our belt, we know what it takes to build something great. That is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
So they can get back to what they do best, running their business.
Our payments promise
Take payments anytime, anywhere
Our EFTPOS solutions are designed to make payments fast, secure, and easy.
With no lock-in contract, seamless POS integration, and Aussie support available 7 days a week.
Kontaktoplysninger
2000, Sydney, Australien
- 1300 008 976
- cs@tyro.com
- tyro.com
4,5
Fremragende
527 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Been with TYRO for quite a few years…
Been with TYRO for quite a few years now, they have been great and help comes when needed.
3. november 2025
Besvarelse fra Tyro
Hi Kreole, we're thrilled to hear of your positive experiences with Tyro and appreciate you taking the time to leave a review! - Angela
The flexibility in the loan repayments
The flexibility in the loan repayments. It was great support for our new business we really really appreciate. Amazing support during hard times. There is so much to be said about the great feeling that we have had with tyro business loan. Thank you very much we appreciate you.
31. oktober 2025
Besvarelse fra Tyro
Thank you so much for your kind words, Ikram! We’re thrilled to hear that the flexibility of our Business Loan has been such a great support for your new business. Our goal is always to help businesses thrive—especially during challenging times—so it’s wonderful to know we’ve made a positive difference. We truly appreciate your trust in us and look forward to continuing to support your journey! -Juliette
Have been with Tyro over 6 years and…
Have been with Tyro over 6 years and the customer service has always been amazing
25. oktober 2025
Besvarelse fra Tyro
Hi Heather, Thank you for leaving this 5-star review! We're really glad to hear that our customer service has always been amazing for you and we truly appreciate your loyalty over the past six years with Tyro. - Angela
Services received are second to none
Services received are second to none, great job Tyro
24. oktober 2025
Besvarelse fra Tyro
Thank you for the 5star review, Paul! We’re so pleased to know you’ve had such a positive experience with Tyro. -Juliette
Very helpful in running business great…
Very helpful in running business great help in support in times of need paying expenses and bills when the finance is short. But really need an increase amount to help setting up another brunch.
21. oktober 2025
Besvarelse fra Tyro
Hi Leata, we truly appreciate your feedback and 5-star rating! It’s great to hear Tyro has been a valuable support for your business. Thank you for sharing your suggestion — we’ll make sure it reaches the right team. -Juliette
The best eftpos provider in Australia
Have been using tyro for nearly 3 years now. Never had a down time.
18. oktober 2025
Besvarelse fra Tyro
Hi Bob, thank you so much for your wonderful feedback! We’re thrilled to hear you’ve been enjoying your Tyro experience over the past three years and that our service has been reliable for your business. We truly appreciate your support and trust in us! -Juliette
Tyro is great
Tyro is a great business to deal with especially for a new businesses with the tyro loans
16. oktober 2025
Besvarelse fra Tyro
Thank you for sharing your feedback, Drew :) -Juliette
Tyro - terrible service, avoid
Terrible service Their hands are tied to provide an optimal business service. For months, I have been going back and forward trying to change bank account details due to previous signatories or account holders leaving the practice. Despite dealing with 2 or 3 representatives the entire time, 'regulations' dictate to protect me but instead I'm wasting hours trying to receive my money in the right accounts. Avoid if you are not tired to them. Medical Specialist provider
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Tyro
Dear Clinton, we apologise for the inconvenience this may have caused you. Please know we have escalate your complaint and our team will be in touch soon. -Juliette
Reliable.
Have been using Tyro for a couple of years now. Never a surprise. Never an issue. This has been a really positive experience for us. We have used the finance a couple of times which for us has also been very useful.
15. oktober 2025
Besvarelse fra Tyro
Thank you for sharing your experience with Tyro, James! -Juliette
Great service thank you Tyro
10. oktober 2025
Besvarelse fra Tyro
Thanks Amanda for taking the time to leave this 5 star review! It’s great to hear your feedback on our service, we’ll pass this onto our Customer Support team. - Angela
Very easy to deal with
Very easy to deal with...some one always available to help with issues
6. oktober 2025
Besvarelse fra Tyro
We are great to hear our teams have been helpful to you and your business! -Juliette
It’s been almost 2 weeks now and the…
It’s been almost 2 weeks now and the accounts team hasn’t called me back about a rate for my new eftpos machine. I called to get it changed as my existing unit has stopped working and is old. Was told that I would be called back within 5 business days, I also followed up a week after and was advised that the accounts team will call me and they still haven’t. This is definitely not the way to treat a customer who has been with tyro since your first year in business. I may very well be persuaded to agree with the other supplier that points out ‘service still matters’
26. september 2025
Besvarelse fra Tyro
Hi Carlos, we are sorry to hear about your recent experience with our teams. Please know we have escalated your concerns and will be in touch to resolve this matter. -Juliette
Very efficient bank and highly…
Very efficient bank and highly recommended Tyro bank if you need a business loan
Never had problems with eftpos system always works.
17. september 2025
Besvarelse fra Tyro
We are glad to hear about your experience with our products and services. Thank you for the 5-star review! -Juliette
Besvarelse fra Tyro
Hi Mingma, we're thrilled to hear of your positive experiences with Tyro and appreciate you taking the time to leave a review! - Angela
Besvarelse fra Tyro
Hi Narendra, thank you for leaving this 5-star review! It’s great to hear your feedback on our service, we’ll pass this onto our Customer Support team. - Angela
Tyro response reviews are AI and inhumane
I am very utterly disappointed in how Tyro has try to resolve the case. Around Oct/Nov 2024, we have requested our accounts to be closed and we have returned all the EFTPOS terminal to the sydney headquarters. From Dec 2024 onwards we are still being charged the rental fees till today which is outrageous. Yesterday in one of my business partner's review, Angela said she would like to hear more information from our end. Instead of hearing from us, we were slapped with another $300 invoice wthout any notices or communications. This is very unethical, unprofessional and Australian Financial Authorities need to look into not my case but these people who reviewed over the last 6 months that experience the same thing as we did. I strongly recommend everyone of you to becarefulof this devil and greedy company.
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Tyro
Hi Matthew, I’m really sorry to hear about your experience and the frustration this has caused. To help look into this further, we’ll need the authorised account holder to either DM us their details or give our customer service team a call on 1300 008 976 7am – 9pm (Sydney time), 7 days a week. So we can properly review and resolve this. At the moment I haven’t been able to find any record matching what’s mentioned in your review, but we’d like to get this sorted for you. - Angela
I wish there was a 0 star
I wish there was a 0 star, this was the worst eftpos provider I have dealt with. Around October/November 2024, we have requested to close the account for Tyro and one of the representatives mentioned that was fine and a return sachet bag is given to us to return your EFTPOS machine.
We have returned two of the machines that was requested per instruction to the nearest local post office in the city of Melbourne at Collins St to process the delivery back to your office.
You have been charging us rental terminal fees from December onwards until today. Due to failure to provide the services of closing the account since Oct/Nov last year, ongoing charges, we have escalated this to AFCA as this matter has been dragged on for 9 months and still charging us a service we are not using.
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Tyro
Hi Ka, We’d like to know more about the issues you’re experiencing and provide a solution. Please send us a DM with the details so we can help. - Angela
Besvarelse fra Tyro
Hi Pietro, thank you for leaving this 5-star review! We're really glad to hear that is working so well for you. - Angela
Besvarelse fra Tyro
Thank you for sharing your feedback, Liam. We have passed it on to the appropriate teams for their review and consideration.
Besvarelse fra Tyro
Thank you for sharing your experience with us, Sandy!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.